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Neenah, WI, 120 N Commercial St, Neenah, WI, USAReq #2484Wednesday, April 7, 2021SUMMARY The role of the Sales Support is to assist with the sales activities related to the organization, client, and customer needs. This role will be responsible for assisting the client Sales Personnel as the primary and/or back-up contact creating and managing sales and customer service tools. This position will involve many work activities including, but not limited to: account management which includes sales, claims management, informing customers of product launches, new distribution of ...Read more about Sales Support RepresentativeMore
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Pasig, Metro Manila, PhilippinesReq #1249Friday, April 2, 2021The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a conversational and consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social m ...Read more about Customer Care RepMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USAReq #2493Thursday, April 1, 2021New employees have the option to work from home or in the office.Alta Resources is hiring Customer Service Representatives, located at our downtown Neenah call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required. Each of our client teams are l ...Read more about Call Center Rep-$14.50 up to $17.50hrMore
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Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USAReq #2494Thursday, April 1, 2021Alta Resources is hiring Customer Service Representatives, located in the Gateway community at our Fort Myers call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required. Each of our client teams are like a small community within our company. ...Read more about Customer Service RepMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USAReq #2493Thursday, April 1, 2021New employees have the option to work from home or in the office.Alta Resources is hiring Customer Service Representatives, located at our downtown Neenah call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required. Each of our client teams are lik ...Read more about Customer Service Representative-$14.50 up to $17.50hrMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USAReq #2476Wednesday, March 31, 2021SUMMARY The (Customer Care, Customer Service, Account Service)Team Leader will play a pivotal role in achieving Alta Resources’ vision and Strategic Mandates by delivering professional, quality, and “best in class service” to our clients and their respected customers using a multi- faceted, leadership style that reflects the culture and philosophies of Alta and our clients. The Team Leader manages activities within the Alta Resources global organization by achieving and exceed ...Read more about Team LeaderMore
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Pasig, Metro Manila, PhilippinesReq #2483Wednesday, March 31, 2021This position will be responsible for ensuring optimal staffing efficiency, through the monitoring and management of agent schedule adherence in real-time. This position will work closely with program leaders & corporate workforce management staff to assess impact of daily absences , schedule compliance, changes in volumes etc. The function entails extensive experience in the call center environment with experience or the ability to learn the Aspect eWorkforce Management application; specificall ...Read more about Workforce Real Time CoordinatorMore
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Pasig, Metro Manila, PhilippinesReq #2480Wednesday, March 31, 2021The Reporting Analyst will be responsible for analyzing operational performance and providing insights to his/her respective department. Internally this includes the creation of visualizations, publishing of required daily, weekly, and monthly reports and scorecards. Externally this includes providing reports for daily, weekly and monthly reporting for clients, as requested by operational leaders. Analysis will be presented in most appropriate format (i.e. Excel, Minitab, PowerPoint, etc.) to en ...Read more about Reporting AnalystMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USAReq #2487Wednesday, March 31, 2021Alta Resources is looking for Customer Service Representatives, at our call center, to support our Midwest-based client’s outdoor furniture products. Our newest client creates and designs sustainable outdoor living products using their proprietary lumber made from recycled plastic. As an experienced customer service rep, you’ll take special care to provide a premium white-glove service, while maximizing on potential sales opportunities. When you work at Alta, you’ll share in their passion and ...Read more about Customer Service Rep-Outdoor Living Products- Steady State and Seasonal positions availableMore
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Belize City, BelizeReq #2462Wednesday, March 31, 2021Summary This position is responsible for managing the initial hiring process for onshore and nearshore Talent Acquisition team. This person will be in charge of conducting initial pre-screen and phone screen our candidates. The position will be working closely with Recruitment Specialist assigned by location for calibrating, endorsement and coordination as necessary. Part of t daily tasks as the administrative work needed in the job including scheduling of candidates system updates an ...Read more about Recruiting Admin/RecruiterMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USAReq #2486Thursday, March 25, 2021This position is responsible for providing analysis for changes to operations to ensure maximizing company ROI while meeting industry metrics. This includes pricing analysis for all new and existing contracts as well as vendor contracts. This position is expected to have business acumen to add qualitative information of external and internal factors to quantitative analysis. This position will also assist in the preparation, analysis, and distribution of the financial statement package. Res ...Read more about Senior Financial AnalystMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USAReq #2413Thursday, March 25, 2021Alta Resources is looking for Customer Service Representatives, at our call center, to support our client’s windows & doors replacement parts. Our customer service reps have a mechanical-mindset and enjoy talking about home improvement projects. Our team helps customers with their window & door repairs, while representing a world-renown window & doors brand. Duties & Qualities Use social media, chat, email and/or phone (voice) to address the needs of our client’s customers ...Read more about Customer Service Rep-Windows and Door PartsMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USAReq #2485Thursday, March 25, 2021Alta Resources is hiring Customer Service Representatives, located at our downtown Neenah call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required. Each of our client teams are like a small community within our company. Those members all have ...Read more about Customer Service Rep-$14.50 up to $17.50hrMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USAReq #2458Thursday, March 25, 2021Alta Resources is looking for Multi-Channel Customer Care Representatives, at our call center, to support our client’s infant, baby & toddler care products. Use your wisdom and knowledge to help parents & caregivers with product questions regarding diapers, wipes and everything else related to keeping little ones clean and happy. Duties & Qualities Use social media, chat, email and/or phone (voice) to address the needs of our client’s customers Help facilitate, analyze & re ...Read more about Multi-Channel Customer Service RepMore
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Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USAReq #2441Tuesday, March 23, 2021SUMMARY The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, and sample fulfillment, data entry, surveys. Additional duties may include updating reports, assist in the final ...Read more about Customer Care RepMore
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Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USAReq #2444Tuesday, March 23, 2021SUMMARY The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, and sample fulfillment, data entry, surveys. Additional duties may include updating reports, assist in the final ...Read more about Bilingual Customer Service Rep - FrenchMore
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Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USAReq #2443Tuesday, March 23, 2021SUMMARY The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, and sample fulfillment, data entry, surveys. Additional duties may include updating reports, assist in the final ...Read more about Bilingual Customer Service Rep - SpanishMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USAReq #2446Monday, March 22, 2021SUMMARY The Account Services Rep is responsible for building and fostering a relationship between client and their customers. It is responsibility of this position to act as a key liaison between the account sales manager and/or customers and the many functional areas involved in the order life-cycle in a proactive fashion. This role will assist in accepting and processing customer orders, and manages the orders to completion of shipment. This position must ensure that any and all prob ...Read more about Account Services RepMore
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Pasig, Metro Manila, PhilippinesReq #2425Monday, March 22, 2021This position is primarily responsible for overseeing benefit enrollments and terminations for the Philippines location, administering the company’s compensation program and creating monthly reports. This individual will provide counsel, assistance on compensation and benefits related matters and will support all benefits enrollment activities and coordination. This position is also responsible for the generation of accurate, relevant, and timely reports for the Human Resources department. POS ...Read more about Compensation & Benefits AnalystMore
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Pasig, Metro Manila, PhilippinesReq #2429Monday, March 22, 2021The Information Security & Compliance Manager manages a team of Security Analysts and Security Technicians in Alta’s Philippine facility, reporting directly to the Director Information Security & Privacy, with a dotted line to the General Counsel & CCO. This role works cross-functionally to support the execution of enterprise security and compliance strategies. Generally, this position will be responsible in managing staff performance and day to day security and compliance operations. POSITION ...Read more about Information Security & Compliance ManagerMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USAReq #2450Friday, March 19, 2021SUMMARY This position is accountable for proactively managing deductions to meet metrics through integration with sales and finance partners. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Manages, identifies, analyzes and classifies customer deductions by matching and reviewing customer documents to deductions. Effectively manages accounts that require research, analysis and identification of account trends and reporting to p ...Read more about Account Services RepMore
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Brea, CA, 975 W Imperial Hwy, Brea, CA, USAReq #2449Wednesday, March 17, 2021Alta Resources is hiring Customer Service Representatives, located in the Brea community at our Brea call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required. Each of our client teams are like a small community within our company. T ...Read more about Customer Service RepMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USAReq #2459Tuesday, March 16, 2021Alta Resources is looking for full- and part-time Sales Reps to sell client products to wholesalers, distributors and retailers. Through inbound and outbound calls to established accounts, as a Sale Rep you will manage sales activities of assigned client products.What You’ll Do As An Alta Resources Sales Rep:Handle inbound and outbound calls to facilitate client/customer needsManage sales and customer service activities to assist with the total sales processUtilize technology to create robust CR ...Read more about Sales RepresentativeMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USAReq #2432Thursday, March 11, 2021SUMMARY This sales position manages sales activities selling products to wholesalers, distributors, and retailers primarily over the phone, via fax, and electronically. The primary goal is to contact established accounts to increase market share of client products by explaining products features and benefits to customers. This will be accomplished through inbound and outbound calls to existing customers. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be a ...Read more about Licensed Cosmetologist / Sales Representative (Bilingual Spanish)More
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Neenah, WI, 120 N Commercial St, Neenah, WI, USAReq #2408Thursday, March 4, 2021SUMMARY The Multi-Channel Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position responds to customer inquiries and addresses questions via inbound and/or outbound phone calls, email, chat, social media, letter and fax. This position works in at least two channels, spending at least 20% of their time ...Read more about Multi-Channel Customer Care Rep - Beauty Products and Skin CareMore