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ECO Support - Staffing Specialist

Portland, OR, USA Req #36
Tuesday, December 29, 2020

Cross Country Healthcare is looking for top talent to join our team


Cross Country Healthcare is a national leader in providing innovative healthcare workforce solutions and staffing services. Our solutions leverage our nearly 40 years of expertise and insight to assist clients in solving complex labor-related challenges while maintaining high quality outcomes. We are dedicated to recruiting and placing highly qualified healthcare professionals in virtually every specialty and area of expertise. With more than 9,500 active contracts, our diverse client base includes both clinical and nonclinical settings, servicing acute care hospitals, physician practice groups, outpatient and ambulatory-care centers, nursing facilities, both public schools and charter schools, rehabilitation and sports medicine clinics, government facilities.


The Staffing Coordinator provides the highest caliber of Healthcare Professionals to our client facilities and actively participates in recruitment process of new field staff.



             Provide first level support to both nurse and facility customers

             Operate with a sense of urgency when dealing with both HCP and facility

             Partner with clients to determine staffing requirements

             Offer assignments at client facilities to qualified field staff

             Manage all staffing activities between field staff and clients

             Manage open orders and fill open shifts with qualified field staff. Communicate all updates to branch personnel

             Remain aware of discrepancies in hospital file requirements and communicate those changes to the branch

             Develop and foster excellent relationships between clients and field personnel

             Perform all other duties as assigned by management

Must have the ability to perform the essential functions of the job with or without reasonable accommodation.


             High School Diploma or equivalent required

             1-2 years’ experience, preferable in staffing industry

             Proficient with Microsoft Outlook. Database and/or automated program experience a plus

             Previous healthcare and/or call center experience preferred


             Outstanding communication, customer service, and people skills

             Must have strong computer and analytical skills

             Ability to quickly solve problems and multitask in a fast-paced environment

             Ability to work well within a team; must be able to work effectively with managers and employees

             Must be self-motivated to achieve results

             A proven track record providing clerical services

             Ability to respond clearly to client/staff inquiries while maintaining the highest degree of confidentiality

             Ability to work with multi-line phones and utilizing multiple screens.

             Ability to prioritize and plan work activities, use time efficiently and work well under pressure

             Ability to type 35 wpm or greater consistently

             Must be comfortable spending a large portion of the day making outbound phone calls

             Must be able to meet the goals and metrics and assigned



Cross Country Healthcare offers a competitive compensation and benefits program including: Medical plan, Dental plan, Life insurance, Disability plan, 401(k) plan and Tuition Assistance


Cross Country Healthcare is an EEO employer - M/F/ Veteran/Disability

Other details

  • Job Family Sales
  • Job Function NMGR
  • Pay Type Hourly
  • Portland, OR, USA