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11100 E Bethany Dr, Aurora, CO 80014, USAReq #133Friday, February 19, 2021Under the supervision of the Supervisor of Customer Service, the Customer Service Representative will assist Colorado Access customers by identifying, researching, documenting, and resolving issues while demonstrating a customer-focused philosophy. They will maintain all performance, quality, customer service, and coordination standards as assigned by the department management team. Answers incoming calls, demonstrating a customer-focused philosophy for all customers including, but not ...Read more about Customer Service RepresentativeMore
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11100 E Bethany Dr, Aurora, CO 80014, USAReq #138Wednesday, February 17, 2021Under the supervision of the Director of Utilization Management, the Manager of Behavioral Health Utilization Management is responsible for developing and managing the behavioral health components of the Utilization Management Program for Colorado Access members with emphasis on high acuity levels of care. Responsibilities include supervising staff within the Utilization Management team, assessing, planning, implementing, monitoring and evaluating activities and services. The position will a ...Read more about Manager of Behavioral Health Utilization ManagementMore
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11100 E Bethany Dr, Aurora, CO 80014, USAReq #137Thursday, February 11, 2021This position will be full time temporary through June 2021 and possibly longer. Under the supervision of the Supervisor or Manager of Care Management, the Temporary Care Manager is responsible for completing the appropriate level of care management activities for Colorado Access members with substance use disorders. Specifically, this position will provide complex care coordination and case management for high acuity members and requires complex clinical decision making. Care manage ...Read more about Temporary Care Manager (SUD)More
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11100 E Bethany Dr, Aurora, CO 80014, USAReq #135Friday, January 29, 2021Under the supervision of the Supervisor or Manager of Care Management, the Care Manager II is responsible for completing the appropriate level of care management activities for Colorado Access members. Specifically, this position will provide complex care coordination and case management for high acuity members and requires complex clinical decision making. Care management activities will include but will not be limited to completing assessments, determining eligibility, monitoring provider se ...Read more about Care Manager II - Clinical Complex CareMore
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11100 E Bethany Dr, Aurora, CO 80014, USAReq #136Thursday, January 28, 2021Under the supervision of the Senior Manager of Health Programs, the Senior Health Programs Specialist will be responsible for overseeing the development of all communications associated with population-based programs focused on individuals enrolled in Medicaid and Children’s Health Plan plus (CHP). Responsibilities include leading the development, coordination, and execution of streamlined communication across diverse channels, programs and audiences (text, email, interactive voice recognitio ...Read more about Senior Health Programs SpecialistMore
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11100 E Bethany Dr, Aurora, CO 80014, USAReq #132Tuesday, January 19, 2021The Vice President of Diversity, Equity & Inclusion (DEI) is responsible for strategic leadership, direction, and accountability for internal and external DEI initiatives. Reporting directly to the President and CEO and working in partnership with other Vice Presidents and senior leaders, the Vice President of DEI collaborates across the organization to set short-term and long-term strategic priorities of the organization along the pillars of diversity, equity, and inclusion. This position pro ...Read more about VP of Diversity, Equity and InclusionMore
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11100 E Bethany Dr, Aurora, CO 80014, USAReq #128Friday, January 8, 2021Under the supervision of the Manager of Customer Service, the Supervisor of Customer Service is responsible for managing the day to day activities of the call center, which includes monitoring inbound and outbound calls, training, managing work schedules and serving as a primary resource for call center staff. Responsible to meet call center service level metrics. Assists in the development of policies, procedures and call center standards for quality and performance. · Manages d ...Read more about Supervisor of Customer ServiceMore