Revenue Recovery Coordinator - Revenue Recovery

Landstar Transportation Logistics, 13410 Sutton Park Dr S, Jacksonville, États-Unis d'Amérique Numéro de demande1511
4 mars 2021

Hours: M-F, 8am-5pm 

SUMMARY

To collect and/or coordinate the recovery of monies owed by customers and/or agents.


ESSENTIAL RESPONSIBILITIES include the following:

  • Audit all inbound Revenue Recovery files for accuracy and thoroughness.
  • Prepare and mail or email demand letters.
  • Audit current files for accuracy and identify discrepancies.
  • Coordinate recovery with 3rd parties.
  • Prepare agent/contractor deduction and reimbursement forms.
  • Review trust statements from 3rd parties and prepare remittance.
  • Maintain and update account status.
  • Negotiate and monitor payment plans.
  • Research bankruptcy notices.
  • Identify pre-petition and preferential transfer exposure.
  • Prepare and file bankruptcy proof of claim forms.
  • Resolve returned check issues.
  • File claims against surety bonds or trust funds.
  • Communicate and work with other departments.
  • Maintain and update Excel spreadsheets.
  • Obtain and compile documentation required for Arbitration, Mediation and/or Court.

REQUIREMENTS

Minimum of two years customer service or collections experience in a professional environment

Working knowledge of Word and Excel, required

Working knowledge of iSeries 400, preferred

Data entry skills 88+ kpm

Excellent verbal and written communication skills

Proven decision making ability


EDUCATION and/or EXPERIENCE

Minimum Education: High school diploma or general education degree (GED) required;

Minimum Experience: Two years customer service or collections experience in a professional environment, required.


ESSENTIAL DUTIES include the following:

Audit all inbound Revenue Recovery files for accuracy and thoroughness.

Prepare and mail demand letters.

Coordinate recovery with 3rd parties.

Prepare agent/contractor deduction and reimbursement forms.

Review trust statements from 3rd parties and prepare remittance.

Maintain and update account status.

Negotiate and monitor payment plans.

Research bankruptcy notices.

Identify pre-petition and preferential transfer exposure.

Prepare and file bankruptcy proof of claim forms.

Resolve returned check issues.

File claims against surety bonds or trust funds.

Communicate and work with other departments.

Maintain and update Excel spreadsheets.

Obtain and compile documentation required for Arbitration, Mediation and/or Court.

Audit current files for accuracy and identify discrepancies.

Occasional travel.

Other duties may be assigned.


Must perform duties to the standards of the job description and comply with the company's policies, practices, and procedures.

Autres détails

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  • Landstar Transportation Logistics, 13410 Sutton Park Dr S, Jacksonville, États-Unis d'Amérique