Owner Operator Instructor, Indianapolis, IN
HOURS: 8am - 5pm M-F
This position has a strong impact on the safety practices of BCOs (Business Capacity Owners), and their consequences. Instruct BCO's and Operators at first 120-day anniversary on Landstar policies, practices and procedures with regard to safety, thus reducing frequency of accidents and increasing retention figures. Assist BCOs in developing a business plan that maximizes revenue opportunities.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Provide an open forum where BCOs and Operators are encouraged to discuss best practices as it relates to safety and running a successful business.
Re-emphasize decision driving techniques and how it relates to Landstar's crash experiences.
Update BCO and Operator files in i series 400, as needed, daily.
Emphasize the importance of the "tools" Landstar offers (Resource Guide, Landstar.com, cell/web phones, LCN, IVR System, Trip Recorders, etc).
Provide solutions for BCO and Operator questions/problems/concerns.
Offer suggestions and ideas on instruction of BCOs and Operators.
Perform as a back-up for orientation coordinators and field representatives, including class instruction, as needed.
Attend orientations and events, as requested.
Handle incoming calls from BCOs and Operators.
Participate in safety meetings. May be during non-business hours (weekends) or offsite, as needed.
Evaluate, qualify and monitor operators for Empty Nest program.
Must perform duties to the standards of the job description and comply with the company's policies, practices, and procedures.
There are no supervisory responsibilities for this position.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to work in a sometimes complex, fast-paced, and moderately stressful environment
Excellent customer service skills
Proficiency in Excel and Word
i series 400 skills, preferred
Excellent verbal communication skills
Ability to work in a multi-task orientated environment
Ability to perform quality work with minimal supervision and manage time wisely
Excellent organizational skills
Ability to motivate others
Some travel required (such as safety meetings), once per quarter
Prior experience in trucking industry and within Landstar, preferred
Working knowledge of PowerPoint
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); one year related experience preferred in operations or safety; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to read, write and speak English.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS
Ability to acquire National Safety Council Defensive Driver Certificate.
A valid driver's license.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and lift or move up to 50 pounds. The employee frequently is required to walk. The employee is occasionally required to stand; stoop, kneel, crouch, or crawl.
Ability to sit at workstation for 8 hour shift and perform extensive computer and telephone work.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
- Type de paie Salaire
- Landstar Transportation Logistics, 1644 W. Edgewood Ave, Indianapolis, Indiana, États-Unis d'Amérique