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Patient Service Agent (TX)

Austin, TX, USA ● Georgetown, TX, USA Req #37
Wednesday, November 18, 2020
The vision of Smile Doctors Braces is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and our patients. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We focus on the importance of the individual and recognize that each person on our Team has something great to offer. We recognize talents and strengths and take care to nurture those abilities to help our Team Members grow into successful people in their careers, in our organization, and beyond.

We are looking for a Patient Service Representative to join our team in Georgetown, TX!
 

If you are looking for an opportunity to be a part of a growing company and industry leader, Smile Doctors is the place for you. We operate orthodontic clinics throughout the United States and excel at providing exceptional patient care.
 

What We Offer

  • Competitive pay with monthly bonus opportunity
  • Medical, dental, vision and life insurance
  • Short and long-term disability coverage
  • 2 weeks paid time off in your first year + paid holidays
  • Discounts on braces for you and your family members
  • Fun Team Atmosphere

What You’ll Do

  • Responsible for handling incoming calls from patients to schedule upcoming appointments, handle cancellations, and process payments

  • Responsible for clear and detailed notations on accounts and in communications

  • Respond to inquiries in a courteous and timely manner, utilizing proper grammar and verbal skills

  • Use multiple computer applications concurrently, maneuvering through their respective functions

What You’ll Need

  • High school diploma or equivalent required
  • 1 year previous call center or customer service experience
  • Bilingual preferred, but not required
  • Dental field experience a plus, but not required

This is the perfect opportunity to grow with an expanding organization! Apply today!
Smile Doctors Braces is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

Other details

  • Pay Type Hourly
  • Required Education High School
  • Austin, TX, USA
  • Georgetown, TX, USA