Chief of Staff

Headquarters Office, 625 State Street, Schenectady, New York, United States of America Req #614
Wednesday, November 11, 2020
Be a part of the transformation at MVP Health Care®. MVP Health Care is a nationally-recognized, regional not-for-profit health insurer. We care for more than 700,000 members across New York and Vermont and are powered by the ideas and energy of more than 1,700 employees. We employ talented people  with diverse backgrounds and experience—tech people, numbers people, even people people—to make health insurance more convenient, more supportive, and more personal. If you’re ready to join a thriving, mission-driven company where you can create your own opportunities—it’s time to make a healthy career move to MVP.

This role will be an integral strategic partner to the Executive Team, playing an active role supporting the organization's cross-cutting priorities. This individual will serve as the trusted aide and will be a key driver of the overall operations and effectiveness of the Office of the CEO and CAO. This role will support the CEO and CAO in working and communicating effectively with internal and external stakeholders, including team members, executives, and customers.


  • Support the CEO and CAO on strategic, operational, and daily business matters, tracking strategic initiatives, monitoring progress towards meeting goals and achieving benchmarks, analyzing data, ensuring follow-through on the part of key players, and sustaining momentum needed to drive initiatives

  • Collaborate with business partners to deliver relevant and reliable information for effective decision-making

  • Provide the CEO and CAO support with the creation of presentations, compiling responses to management committee requests and preparation for meetings with key stakeholders

  • Manage complex or confidential tasks to support the CEO and CAO.

  • Support the productivity of Leadership Meetings by facilitating the planning, agenda, notes and execution of action items. Distill discussions and thoughts from team meetings into strategic plans

  • Review and prepare CEO and CAO for critical meetings, with research, briefings as well as meeting notes and follow-up action items

  • Take ownership and lead on critical presentations, communications, and documents, ensuring appropriate messaging and quality

  • Independent leadership of special projects as needed

  • Drive operational and planning processes to completion in partnership with the executive team and the broader organization.

  • Performs other duties as assigned.


Minimum Education: Bachelor's degree or equivalent amount of education and directly related experience. Master's degree preferred

Minimum Experience: At least 5 years in a business leadership or executive management role. Prior professional, leadership and/or executive experience in health care strongly preferred.

Knowledge, Skills, Abilities:

  • Organized, detail-oriented, strategic, and process driven

  • Exceptional communication skills: ability to communicate, present, influence, and explain across multiple cross-functional stakeholders and management levels (e.g., work in MS Word, PowerPoint). Interpersonal skills with the emotional maturity to handle delicate subjects that will arise in this role

  • Advanced analytical ability preferred. Strong skills in reporting and Analytics.

  • Financial planning, budget planning and/or project budget planning abilities preferred.

  • Strong business acumen with the ability to identify strategic needs, lead all aspects of planning with sound business recommendations, and generate alignment with key business partners. Demonstrated ability to work across disciplines

  • Collaborative and influential leadership style with the ability to influence others into action and to think creatively about solutions.

  • Demonstrated project management skills and exceptional organizational savvy working and partnering cross-functional business leaders in all disciplines and delivering against business goals, problem solving and relationship building skills.

  • Change advocacy - demonstrated ability to adapt to a changing environment

  • Highly resourceful, sharp, organized, discrete and self-driven

Key Competencies:

  • Collaboration – Fostering Teamwork, Creating Dialogue/Communicating for Engagement, Inspiring Others, Leadership
  • Managing through Difficulty – Composure, Conflict Management, Negotiating, Persistence, Command Skills
  • Moving the Business Forward – Change Leadership, Innovative Approach, Drive for Results, Influence
  • Strategic Thinking and Visioning
  • Excellent judgment and unquestioned integrity 
  • Bias for Action and Speed 
  • Strategic, creative, and entrepreneurial 
  • Balance strategic thinking and operational delivery

MVP Health Care is an Affirmative Action/Equal Opportunity Employer (PDF). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis, e.g., Pay Transparency (PDF), protected by applicable federal, state or local law. Any person with a disability needing special accommodations to the application process, please contact Human Resources at

Other details

  • Job Family Executive
  • Pay Type Salary
  • Headquarters Office, 625 State Street, Schenectady, New York, United States of America