Aquatics Coordinator - Part-Time Memphis KROC

800 E Pkwy S, Memphis, TN 38104, USA Req #13966
Thursday, March 4, 2021

The Salvation Army, an internationally recognized non-profit, faith-based organization, has an opening for an Aquatics Coordinator (part-time) for the Kentucky – Tennessee Territory, located in Memphis, Tennessee.

Job Summary

The Aquatic Coordinator assists in the planning, development, and oversight of activities in the aquatics area as well as perform any necessary administrative duties, such as selling and/or verifying memberships through POS system at the aquatics desk, providing information and answering questions about available programs/classes in the aquatics department, answering the phone in a courteous manner and directing calls to the appropriate destination, recording accurate and complete messages when necessary, and ensuring that the aquatic operations are in compliance with established departmental policies and procedures.  Under the direction and supervision of the Aquatic Manager, the person in this position will observe swimmers, protect life, prevent accidents, and enforce regulations.  The Aquatic Coordinator will also be responsible for planning out schedules for all lifeguards and staff, creating exceptional customer/member service experiences and for the safe and secure day-to-day operations of the Kroc Center Aquatics area. 


Knowledge, Skills, and Abilities

Ability to meet attendance requirements.

Ability to read, write, and communicate the English language.

Previous cashier and/or customer service experience helpful but not required.

Ability to use new software programs with basic training.

Ability to communicate effectively with clientele and staff.

Ability to relate positively and energetically with staff, clients, members and customers.

Ability to maintain a non-judgmental attitude in working with customers, clients, members and staff.

Ability to work independently with minimal supervision.

Ability to direct phone calls to the appropriate person or destination.

Ability to respond to and assist callers and visitors in a courteous and tactful manner.

Ability to screen calls in a courteous and tactful manner.

Ability to work with people and to provide assistance in a calm, courteous, and tactful manner.

Ability to record accurate and complete messages.

Ability to perform clerical support work while operating the switchboard.

Ability to maintain an adequate supply of applications, informative materials and/or brochures for distribution to visitors.

Ability to work in a fast-paced environment and maintain poise under pressure.

Ability to respond to emergencies in a calm and effective manner.

Ability to project a positive and professional image of The Salvation Army.


Education and Experience

High school diploma or G.E.D. required,


Or any equivalent combination of training and experience which provides the necessary knowledge, skill, and abilities.


Previous experience lifeguarding and teaching swim lessons preferred.


Physical Requirements/Working Conditions

Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.

Ability to grasp, push, pull objects such as files, file cabinet drawers and reach overhead.

Ability to get into the water when needed.

Ability to lift up to 40 lbs.



Kroc Center Aquatics swim lesson certification required after first 90 days

Lifeguard, First Aid, CPR/AED Certification required

LGI certification required


Additional Comments:
All employees recognize The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, please select the "Apply Now" icon at the bottom of this positing.

Application Submittal Period: 3/4/2021 –  04/30/2021

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled 

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and input the name or requisition number of the job.


When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.

We appreciate your interest in employment opportunities with The Salvation Army!

Other details

  • Job Family KT-NON-EXEMPT
  • Job Function Recreation
  • Pay Type Hourly
  • 800 E Pkwy S, Memphis, TN 38104, USA