Receptionist & Administrative Clerk

Location:            Central Virginia Area Command – Richmond, VA

Position Type:     Regular, Full-Time

Pay Range:         $13.65 - $17.00

About this opportunity:

Under the general direction of the Executive Director of Program Services, the Administrative Assistant/Receptionist serves as receptionist, front desk area monitor and administrative support for staff and guests. Provides an exceptional customer service. Promotes programs by sharing information. Answers the telephone in a courteous manner and directs calls to the appropriate destination. Greets, checks-in and checks-out clients, volunteers and guests. Monitors security controls by promoting a safe environment. Provides general information about Salvation Army services and operations. Performs a variety of clerical functions to include data entry, correspondence, preparing documents, preparing deposits, photocopying, etc.

Key responsibilities:

• Answers telephone in a courteous and tactful manner providing accurate and complete information regarding operations and/or services.
• Resolves or refers concerns and complaints promptly.
• Records and updates statistical information; ensures the accuracy and completeness of the same (i.e. – number of calls received, what resources/information seeking, etc.).
• Perform routine typing of standard departmental documents, cards, and labels with little or no deviation from established methods and procedures; proof-reads documents for accuracy and completeness before completing one project and going on to another project.

What we are looking for in you:

• High school diploma or GED required supplemented by additional Business, Communication or Education courses preferred.
• Two years minimum of experience, preferably in diverse and urban areas

Physical Requirements and Working Conditions:

Work is performed in an indoor and outdoor recreational environment; however, normal office work occurs where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Duties are usually performed by combinations of sitting, standing, and walking on a frequent change basis.

Ability to deal comfortably with stressful situations and follow emergency procedures.  Ability to multi-task, follow instructions, and complete tasks in a safe and effective manner.  Ability to interact with co-workers and the public in a positive, professional manner.  Ability to meet attendance requirements.  Ability to read, write, and communicate the English language effectively.  Ability to communicate clearly both orally and in writing.  Ability to work under the pressure of deadlines and time constraints.  Ability to meet attendance requirements.

Employee Benefits

• Health, Dental and Vision Insurance
• Vacation, Sick, Personal and Holiday Paid Time Off
• Retirement Plan
• Life Insurance and more!

To learn more about the name of program or location, click here!

Why work for us?

The Salvation Army offers a broad range of career opportunities, particularly targeted toward those motivated by our mission, to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army strives to do the “Most Good” for its employees by offering a greater sense of purpose in the work performed, by training and mentoring employees and by offering competitive compensation and benefit plans.  Whether employed as a truck driver, administrative support team member or the director of a program, our employees understand at the core of their work is the opportunity to be an integral part of an organization that is Doing the Most Good.

Five values at the heart of everything we do…We are…

• Passionate
• Compassionate
• Uplifting
• Brave
• Trustworthy

Additional Information:

All employees recognize The Salvation Army is a church and agree they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, click on the “Apply Now” icon at the bottom of this posting.

Application Submittal Period:  03/21/2024 – 04/05/2024

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.

We appreciate your interest in employment opportunities with The Salvation Army!