Non-Conventional Operations Summer Temp

Fort Wayne, IN, USA Req #540
Tuesday, January 19, 2021

This position’s basic function is to consolidate household goods shipments into safe and profitable loads for the network hauling fleets. This position will manage timely pickup and delivery of shipments, update shipments and tender trips. The incumbent will be responsible for monitoring reports to ensure data integrity within our operating systems. They will monitor every shipment, ensuring each move is done in the most cost-efficient way while providing service that exceeds the customer’s expectations. Geographic knowledge is essential to this position.

Responsibilities

60%
• Build relationships with Agent Operations personnel to secure resources to service customers.
• Use flexibility and creative problem-solving skills to address changes, failures and truck overflows.
• Assign shipments and coordinate network efficiencies to limit cost. This is done by negotiating load dates and combining shipments, authorizing drivers’ deadhead or labor compensation and utilizing alternative capacities.
• Monitor systems to identify and assign shipments that meet criteria by understanding the cities and travel routes of their territory.
25% • Monitor and maintain shipment status updates. Use judgment in expediting critical shipments which are identified based on product line, dates, level of sensitivity, size of load or price.
• These critical shipments are expedited by reworking trips and communicating changes to network contacts.
• Adjust trips in progress due to late registrations, weight or date adjustments, equipment breakdown etc.
10% Determine when to seek out alternative means of transport when conventional resources are unavailable.
5% Evaluate processes within Operations to improve efficiencies for all members of business segment. Suggest improvements to management and follow through with implementation which may include training of fellow employees.

Qualifications

• High School diploma or equivalent. Bachelor’s degree preferred.
• Negotiation, critical thinking, customer service, the ability to maintain professionalism under stress and a basic geographic understanding

SIRVA Worldwide Relocation and Moving is a global leader in moving and relocation services, offering solutions for mobility programs to companies of every size. With 75 owned locations and more than 1,000 franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the right balance of self service and human support. From relocation and household goods to commercial moving and storage, our portfolio of Brands (SIRVA, Team Relocations, Allied, northAmerican, & SMARTBOX) provides the only integrated moving/relocation solution in the industry. By leveraging our global network, we deliver a superior experience that only a “one-stop shop” can provide. We’re a team that works globally to provide the best service locally — a company that is everything you need, everywhere you need it. For more information please visit www.sirva.com.

  

SIRVA brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At SIRVA, you will be in great company! 

At SIRVA, we're committed to cultivating a workplace that reflects the diversity of the global organizations that we serve. We recognize that building an inclusive, engaged company culture results in empowered employees that reflect a wide range of approaches and perspectives. Those perspectives lead to new ideas. New ideas lead to innovation and excellence. Our approach to diversity, equality and inclusion is driven by a commitment to these values and a belief that diversity makes our company stronger. 
  

SIRVA is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. SIRVA also prohibits harassment of applicants and employees based on any of these protected categories.
 
It is also SIRVA's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. The Federal EEO Law Poster may be found at
http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at HRSIRVA@SIRVA.com and let us know the nature of your request and your contact information.

Other details

  • Pay Type Hourly
  • Fort Wayne, IN, USA