Auto Alliance Coordinator Summer Temp

Fort Wayne, IN, USA Req #536
Tuesday, January 19, 2021

Responsibilities

• Enters orders into the custom software system database for domestic/international autos.
• Dispatches domestic/international auto orders; enters revenue and payable upon delivery.
• Ensures explanatory notes are entered into the system to let other SIRVA/Alliance staff members know the exact status of orders.
• Communicates with high level executive corporate transferees (carriers and booking agents) to confirm orders and set clear expectations for service dates and service items; gathers street and email addresses, phone numbers and any other pertinent information and update systems accordingly.
• Routes confirmed orders to the Dispatch Department (scheduler, carriers and booking agents).
• Clarifies any pertinent information to ensure a successful dispatch.
• Responds promptly and accurately to a variety of inquiries via phone, email and messages. These inquires could come from Movers/Corporate Customers/Transferees/Carriers/Drivers/or SIRVA-Alliance Associates.
• Performs all other duties as assigned by management or needed to support business operations.

Qualifications

  • High School diploma or equivalent. Bachelor’s degree preferred

  • Negotiation, critical thinking, customer service, the ability to maintain professionalism under stress and a basic geographic understanding

SIRVA Worldwide Relocation and Moving is a global leader in moving and relocation services, offering solutions for mobility programs to companies of every size. With 75 owned locations and more than 1,000 franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the right balance of self service and human support. From relocation and household goods to commercial moving and storage, our portfolio of Brands (SIRVA, Team Relocations, Allied, northAmerican, & SMARTBOX) provides the only integrated moving/relocation solution in the industry. By leveraging our global network, we deliver a superior experience that only a “one-stop shop” can provide. We’re a team that works globally to provide the best service locally — a company that is everything you need, everywhere you need it. For more information please visit www.sirva.com.

  

SIRVA brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At SIRVA, you will be in great company! 

At SIRVA, we're committed to cultivating a workplace that reflects the diversity of the global organizations that we serve. We recognize that building an inclusive, engaged company culture results in empowered employees that reflect a wide range of approaches and perspectives. Those perspectives lead to new ideas. New ideas lead to innovation and excellence. Our approach to diversity, equality and inclusion is driven by a commitment to these values and a belief that diversity makes our company stronger. 
  

SIRVA is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. SIRVA also prohibits harassment of applicants and employees based on any of these protected categories.
 
It is also SIRVA's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. The Federal EEO Law Poster may be found at
http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at HRSIRVA@SIRVA.com and let us know the nature of your request and your contact information.

Other details

  • Pay Type Hourly
  • Fort Wayne, IN, USA