Dispatch

Sweeping Corporation of America (SCA) is the largest sweeping company in the United States.The dispatcher's job is to route and schedule drivers to deliver sweeping and other SCA services per customer specification.

You Will:

• Analyze the most efficient routes with drivers to target cost-effective delivery of service options that meet customer requirements.

• Daily review of work orders to coordinate resource deployment.

• Monitor driver daily logs for errors or violations of company procedures

• Monitoring drivers' working hours and equipment availability.  

• Monitor driver progress, processing orders and managing driver concerns.

• Answer phones and dispatch instructions when drivers need assistance.

• Review previous day /weeks’ services completed to validate delivery

• Work with billing to ensure record of services back-up for invoice creation/generation

• Use of computer software and excel for efficient routing, scheduling and verification.

• Maintain awareness of weather of all your drivers' locations in order toflag potential issues.

• Dispatch drivers with knowledge of DOT regulations to ensure drivers are compliant and safe on the job

• Maintain all records

• Use good judgement in decision-making and escalate issues as appropriate

• Other duties as assigned

Basic Qualifications:

• High school diploma or equivalent

• 3-5 previous experience as dispatch or scheduler experience preferably in the transportation industry

• Excellent communication skills and a strong command of the English language to ensure drivers understand their instructions.

• Excellent time-management skills

• Ability to work in high-pressure situations and fast-paced environments

• Strong organizational abilities are required.

Benefits:

• Competitive Wages

• Guaranteed Minimum Hours

• Weekly pay with direct deposit

• Well-maintained fleet of newer trucks

• Medical, Dental, Vision and Life Insurance

• 401(k)

• Paid Holidays and Vacation