Sweeping Corporation of America (SCA) is the largest sweeping company in the United States.The dispatcher's job is to route and schedule drivers to deliver sweeping and other SCA services per customer specification.
Analyze the most efficient routes with drivers to target cost-effective delivery of service options that meet customer requirements.
Daily review of work orders to coordinate resource deployment.
Monitor driver daily logs for errors or violations of company procedures
Monitoring drivers' working hours and equipment availability.
Monitor driver progress, processing orders and managing driver concerns.
Answer phones and dispatch instructions when drivers need assistance.
Review previous day /weeks’ services completed to validate delivery
Work with billing to ensure record of services back-up for invoice creation/generation
Use of computer software and excel for efficient routing, scheduling and verification.
Maintain awareness of weather of all your drivers' locations in order toflag potential issues.
Dispatch drivers with knowledge of DOT regulations to ensure drivers are compliant and safe on the job
Maintain all records
Use good judgement in decision-making and escalate issues as appropriate
Other duties as assigned
High school diploma or equivalent
3-5 previous experience as dispatch or scheduler experience preferably in the transportation industry
Excellent communication skills and a strong command of the English language to ensure drivers understand their instructions.
Excellent time-management skills
Ability to work in high-pressure situations and fast-paced environments
Strong organizational abilities are required.
Guaranteed Minimum Hours
Weekly pay with direct deposit
Well-maintained fleet of newer trucks
Medical, Dental, Vision and Life Insurance
Paid Holidays and Vacation
- Pay Type Salary
- Richmond, VA, USA