Lead Payment and Database Specialist

3009 Portland Ave E, Tacoma, WA 98404, USA Req #216
Friday, February 19, 2021
The Puyallup Tribe of Indians is committed to protecting and exercising the inherent inalienable sovereign rights of the Tribe and Individuals in the interest of the Medicine Creek Treat Territories, as stewards to ensure preservation of our cultural and environmental integrity for common good and prosperity for all.

Close:                 March 4, 2021


Department:  Children’s Services

Reports To:    PTCS Assistant Director                                                                

Hours:             40 Hrs/Week – Full Time

Salary:           DOQ + Benefits*   

*The Puyallup Tribe of Indians provides a generous benefits package that includes employer paid medical, dental, vision, life insurance, a retirement/401(k) plan with profit sharing, paid holidays, and paid time off including birthday leave.

Position Summary:
This position is responsible for overseeing and performing all tracking and compliance for the general welfare payments (GWP) made to Puyallup Tribal Children’s Services (PTCS) clients. The position works directly with the Case Worker and the minor’s placement to ensure spending meets general welfare criteria, day to day supervision of GW including performance evaluations, review and prepare financial report for court, updated spread sheets, maintain data, make recommendations to case workers with supporting documentation for RPP.
Essential Duties and Responsibilities
  1. Position is responsible for overseeing the work of the General Welfare Payment Specialists. Trains, assigns cases, follows up on progress and reviews files. Assists Specialists with difficult situations.
  2. Responsible for carrying a manageable case load while overseeing other Specialists. May handle cases that are more difficult.
  3. Responsible for overseeing the general welfare payments for PTCS children in need of care.
  4.  the child’s placement. Reviews documentation to ensure it meets general welfare parameters. Ensures that all funds are accounted for.
  5. Creates and manages general welfare filing system and tracking worksheet for each child in need of care.
  6. Responsible for creating PTCS GWP monthly receipt tracking form for placement’s use and updates as needed.
  7. Complete GWP application for new enrollees and annually for each child in need of care.
  8. Ensure there is an ICW/Puyallup Tribal Children’s Services inventory sheet for each child in need of care. Ensures that sheet is updated if the placement changes, annually and when cases close.
  9. Complete per capita/GWP memo for each child and submit to PTCS Case Worker and attorney for GWP order from the court.
  10. GWP list
  11.  Coordinate with Per Capita and other departments regarding GWP questions and implementation.
  12.  Answers questions that placements may have or directs them to appropriate department.
  13.  Provide each placement with GWP guide which provides information as to approved expenses, documentation expectations, tax information and general procedure information.
  14.  If there are any concerns with how the GWP of a child in need of care funds are being used or managed, work closely with the Case Worker to provide documentation and supporting information for the Representative Payee Program referral.
  15.  Must maintain strict confidentiality. All information is to remain confidential unless authorized by supervisor, this is to include the sharing of information with clients, Tribal employees not in the department and community.
  16.  As directed by supervisor, prepares correspondence, memos, reports and forms from notes for signature and distributes/mails as needed for ongoing cases.
  17.  Prepares financial reports for Caseworkers and signs off on reports prepared by Specialists.
  18.  Requests opening cases for Tribal payment only (TPO) and tracks and records all request for all financial assistance/belongings provided to the child.
  19. Tracks gift cards at time of placement and throughout the case in the child’s data base.
  20. Coordinates and moves child’s personal belongings with parents, caregivers and foster families, updating inventory lists at each move and/or a minimum of every 6 months.
  21. Maintain uploading of court documents including per cap orders and tax documents.
  22. Uploads historical information into data base.
  23. Performs other duties as assigned.


Supervisory Responsibilities

Supervises General Welfare Payment Specialist positions. Carries out supervisory responsibilities in accordance with the Puyallup Tribe of Indians personnel policies and procedures, and all applicable laws.

Responsibilities include interviewing, hiring, coaching and training employees; planning, assigning, and directing work; appraising performance; rewarding, recognizing and counseling employees; addressing complaints and resolving problems.




Qualifications and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Must have a Bachelor’s Degree in a related field and two years of experience in social services; or equivalent combination of education and experience, provided there is demonstrated skills, knowledge and ability to perform the essential duties of the position. . Must have previous supervisory/lead worker experience. Knowledge of and work experience in child welfare is preferred.  Intermediate to advanced skills in Microsoft Word and Excel required. Bookkeeping or accounting experience preferred.


Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.


Mathematical Skills

Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Licenses Or Certificates

Must pass Washington State Department of Social and Health Services (DSHS) criminal history and CPS background inquiry every two years unless otherwise indicated.

Must have and maintain a valid and unrestricted Washington State Driver’s License and proof of insurance.  Driver’s License must not contain any restrictions that would prevent an employee from operating a GSA vehicle or from complying with the Puyallup Tribe Vehicle Use Policy.


Other Requirements

Must be willing to attend training for professional development.


Works cooperatively to establish and maintain professional relationships with other Tribal departments that are responsible for sharing highly confidential information.


Works with a variety of highly confidential information and, as a result, handles the information professionally and maintains strict confidentiality at all times.

Report to work on time and maintains consistent daily attendance at work.

This position may be required to telework on either a part time or full time basis depending upon the needs of the department and the organization.  If required to telework, employee agrees to complete the Telework Agreement and abide by the Telework Policy and work expectations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Requires the ability to operate a, personal computer, multi-line telephone, calculator, facsimile and photocopier.
  • Requires the ability to read, write, communicate, and interpret information accurately in English.
  • Requires the ability to concentrate and consistently produce accurate work.
  • While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
  • The employee frequently is required to stand and walk.
  • The employee is occasionally required to stand and stoop, kneel, crouch, or crawl.
  • The employee must occasionally lift and/or move up to 50 pounds.
  • Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.
  • Requires the ability to drive a GSA passenger motor vehicle. 


Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Position is stressful at times due to the sensitive or confidential issues addressed, as well as the number of assignments and deadlines that are required.
  • The noise level is usually moderate.
  • The physical exertion is low to moderate.
  • Work is performed in an office setting and occasionally off site.
  • There are frequent contacts and many interruptions during the day.
  • Work may be stressful at times due to the sensitive or confidential issues being addressed and the number of deadlines and assignments required.


The Puyallup Tribe of Indians reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.


Indian Preference Employer as Required by Law



Online Application Tips:

1.       If you are using a MAC, use Safari. If you are using a PC, use Chrome.         

2.       Do not use a mobile cellular device.

3.       Upload additional documents (resume, cover letter, reference letters, proof of Indian blood, etc.) to the ‘upload resume’ tab as one (1) PDF file or email documents to jobs@puyalluptribe-nsn.gov. Please include copies of any required degrees and/or certificates.

4.       Indian Hiring Preference – If selecting a native category (native, spouse, descendant), send in the appropriate documentation. If you have any questions about the hiring preference policy or what document to send in, contact us.

5.       Provide 3+ references. We cannot obtain references from direct family members (parents, grandparents, siblings, or children). One reference must be a recent past or present supervisor. We prefer the rest of your references to include co-workers, subordinates, or other supervisors, but we can accept a personal reference from someone who is familiar with your work ethic, skills/abilities, and attendance.

6.       To add more employment, references, education, etc., click on the small blue + sign in the upper right corner of the page. 

7.       When entering salaries, use only numbers. Do not use any other characters (such as , . or $).

8.       After you submit your application, you will receive an email confirmation. If you do not receive an email, please call the office to confirm submission.


If you have any questions about the online application, please call (253) 573-7863

or email jobs@puyalluptribe-nsn.gov.


Native American preference applies and job placements are given on a competitive basis, using job related factors.  Because of the large number of applications received and limited job positions, your application will not guarantee employment.

Other details

  • Pay Type Hourly
  • 3009 Portland Ave E, Tacoma, WA 98404, USA