Rowan Homes Residential Service Coordinator

Philadelphia, PA, USA Req #494
Tuesday, March 16, 2021

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Job Description


THE MISSION OF PROJECT HOME

The mission of the Project HOME community is to empower adults, children, and families to break the cycle of homelessness and poverty, to alleviate the underlying causes of poverty, and to enable all of us to attain our fullest potential as individuals and as members of the broader society. We strive to create a safe and respectful environment where we support each other in our struggles for self-esteem, recovery, and the confidence to move toward self-actualization.

Project HOME achieves its mission through a continuum of services comprised of street outreach, a range of supportive housing, and comprehensive services. We address the root causes of homelessness through neighborhood-based affordable housing, economic development, and environmental enhancement programs, as well as through providing access to employment opportunities; adult and youth education; and health care.

Project HOME is committed to social and political advocacy. An integral part of our work is education about the realities of homelessness and poverty and vigorous advocacy on behalf of and with homeless and low-income persons for more just and humane public policies.

Project HOME is committed to nurturing a spirit of community among persons from all walks of life, all of whom have a role to play in making this a more just and compassionate society.

THE VALUES OF PROJECT HOME

The work of Project HOME is rooted in our strong spiritual conviction of the dignity of each person.

We believe that all persons are entitled to decent, affordable housing and access to quality education, employment, and health care.

We believe in the transformational power of building relationships and community as the ultimate answer to the degradation of homelessness and poverty.

We believe that working to end homelessness and poverty enhances the quality of life for everyone in our community.

We believe that the critical resources entrusted to us to achieve our mission must be managed honorably and professionally.


Job Summary

Essential Duties and Responsibilities

This position is located in North Philadelphia, at a Supportive Housing residence for families. The chief responsibility of the Residential Service Coordinator is to provide collaborative recovery planning and follow through with residents and supports utilizing the recovery model. These services also include keeping accurate records as well as working as an advocate for the resident in connection with a team.

 

·       Build relationships and foster a sense of community.

 

·       Along with the residents and supports, design and implement recovery plans in the areas of recovery, health care, medication monitoring, money management, education, advocacy and employment which encompass short and long-term goals, action plans, and means for evaluation and revision.

 

·       Assist residents with coordination of supports including, referrals, linkage meetings, and advocacy with the following areas: Mental Health, Addiction, Housing, Natural Supports, Medical, Parenting

 

·       Assist residents with coordination of benefits and resources

·       Refer residents to BenePhilly and work in partnership with them to apply for benefits and resolve any issues DPW, SSA, medical insurance, unemployment, etc.

·       Refer residents to Employment Services, Honickman Learning Center and partner with those departments on resident employment and education goals.

·       Support resident through the completion of housing recertification process.

·       Grocery Life Line (implemented during Covid-19)

 

·       Maintain case records and reports, as required in a timely and thorough manner including case notes, quarterly recovery plans and assessments. Ensure that caseload needs and annual key performance goals are met.

·       Complete monthly unit inspections:  assessing safety, cleanliness and formulating a plan for any areas of improvement.

·       Administer drug tests for residents as required

·       Collaborate with property management to communicate any outstanding balances or assistance in scheduling in required meetings.

 

·       Meet as scheduled with the following individuals:

·       Participate in staff, team, resident and special committee meetings.

·       Meet as scheduled in supervision with Program Manager.

·       Participate in trainings and continuing education opportunities.

·       Facilitate Wellness Self-Management group and individual sessions with residents.

·       Plan and actively participate in site based and agency activities.

·       Meet as needed with Family Therapist.

 

·       Intake, Orientation, and Discharge

·       Utilize best practices with all chronically homeless incoming residents and others as needed.

·       Complete all admission and discharge paperwork.  

·       Using orientation process, orient new residents to residential site, agency, services, and neighborhood.

·       Collaborate with residents and supports to create appropriate discharge plans. Link to alumni services.

 

·       Alternate on call responsibilities with other residential staff for emergencies.

 

·       Work with residents and supports through crises, assessing the situation and making needed plans and interventions.   Report and respond to incidents appropriately.

 

·       Communicate effectively and in a respectful, culturally sensitive, and timely fashion. Develop and maintain cooperative working relationships with others. Encourage open expression ideas and opinions.

 

 

Project HOME reserves the right to revise or change job duties and responsibilities as needed. This job description is not meant to be an all-inclusive statement of the duties and responsibilities of the job nor does it constitute a written or implied contract.

 

Minimum Qualifications

·       High School Diploma or GED and 4 years’ experience with the populations served; or Associates Degree and 2 years’ experience; or Bachelor’s Degree

·       Experience working with mentally ill/dually diagnosed clients and/or homeless population and/or families

·       Good verbal and written communication, organizational and interpersonal skills

·       Team experience

·       Strong computer literacy

 

Preferred Qualifications

·       BA/BS or Master’s degree in social work or another related field

·       Valid driver’s license

·       group facilitation experience

 

 

Project HOME is an Equal Opportunity Employer

 

 


The mission of the Project HOME community is to empower adults, youth, and families to break the cycle of homelessness and poverty, to alleviate the underlying causes of poverty, and to enable all of us to attain our fullest potential as individuals and as members of the broader society. We strive to create a safe and respectful environment where we support each other in our struggles for self-esteem, recovery, and the confidence to move toward self-actualization.  Join us!  Project HOME has a long-standing commitment to equal employment opportunity for all staff and applicants for employment.  Employment decisions including, but not limited to, hiring selection, performance evaluation, administration of benefits, working conditions, associate programs, transfers, position changes, training, disciplinary action, compensation, and separations are made without regard to race, color, religion (including religious dress and grooming), creed, national origin, nationality, citizenship status, domestic partnership status, ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status, civil union status, family status, age, mental or physical disability (including AIDS or HIV-related status), atypical heredity cellular or blood trait of an individual, genetic information or refusal to submit to a genetic test or make available the results of a genetic test, military status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.

Other details

  • Pay Type Hourly
  • Philadelphia, PA, USA