Employee Relations Specialist
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Job Title: Employee Relations Specialist |
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Department Name |
Human Resources |
Program Name |
Human Resources |
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Project HOME Site |
2415 North Broad Street |
Reports to (Position Title) |
Sr. HR Director |
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Job Classification (FT, PT, on-call) |
Full time |
Physical Requirements |
Prolonged periods sitting at a desk and working on a computer, walking and driving as needed |
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FLSA Status (Exempt, Non-Exempt) |
Exempt |
Hours Per Week |
40 |
THE MISSION OF PROJECT HOME
The mission of the Project HOME
community is to empower adults, children, and families to break the cycle of
homelessness and poverty, to alleviate the underlying causes of poverty, and to
enable all of us to attain our fullest potential as individuals and as members
of the broader society. We strive to create a safe and respectful environment
where we support each other in our struggles for self-esteem, recovery, and the
confidence to move toward self-actualization.
Project HOME achieves its mission
through a continuum of services comprised of street outreach, a range of
supportive housing, and comprehensive services. We address the root causes of
homelessness through neighborhood-based affordable housing, economic
development, and environmental enhancement programs, as well as through
providing access to employment opportunities; adult and youth education; and
health care.
Project HOME is committed to social
and political advocacy. An integral part of our work is education about the
realities of homelessness and poverty and vigorous advocacy on behalf of and
with homeless and low-income persons for more just and humane public policies.
Project HOME is committed to nurturing a spirit of community among persons from all walks of life, all of whom have a role to play in making this a more just and compassionate society.
THE VALUES OF PROJECT HOME
The work of Project HOME is rooted
in our strong spiritual conviction of the dignity of each person.
We believe that all persons are
entitled to decent, affordable housing and access to quality education,
employment, and health care.
We believe in the transformational
power of building relationships and community as the ultimate answer to the
degradation of homelessness and poverty.
We believe that working to end
homelessness and poverty enhances the quality of life for everyone in our
community.
We believe that the critical
resources entrusted to us to achieve our mission must be managed honorably and
professionally.
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Job Summary: Employee
Relations Specialists perform a variety of duties to promote employee
welfare, such as resolving human relations problems and promoting employee
health and well-being. They interview
workers and discuss personnel, human relations, and work-related problems
that adversely affect morale, health, and productivity. This position is focused on the resolution
of employee issues, HR communication, staff satisfaction and other related HR
initiatives. This person also
evaluates and resolves human relations, labor relations, and work-related
problems, and meets with management to determine appropriate action.
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Essential Duties and Responsibilities · Consult and effectively manage a range of queries from staff and mangers in relation to terms and conditions and HR policies and practice. · Performs investigations and handles employee complaints and grievances. · Researches and explains laws and legal affairs concerning employment to managers, supervisors, and employees. · Advises and trains managers and supervisors in best employee relations practices and strategies for managing supervisor problems and employee grievances. Develops further training as needed. · Collaborates with legal counsel and departments in the preparation for and participation in negotiations or investigations. · Conducts exit interviews for departing employees to ensure that the valid reasons are captured through the process. Summarizes and reports results of surveys, makes recommendations for actions to improve employee relations and well-being. · Attend unemployment hearings as needed. · Review and approve end to end corrective action and performance management documents up to and including termination. · Uses surveys, interviews, and other studies to conduct research regarding human resource policies, compensation, and other employment issues. · After analyzing relevant information, makes recommendations on changes in an effort to support employee relations and diversity, equity and inclusion efforts. · Performs other related duties as assigned.
REQUIRED SKILLS/ABILITIES · Knowledge of human resources administration principles and practices · Thorough understanding of dispute resolution and compensation administration. · Knowledge of federal and state employment laws and regulations, and public sector employment policies and procedures including FMLA, ADA, etc. · Knowledge of compensation administration principles and procedures. · Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies. · Proven experience promoting best practices in diversity and inclusion. · Excellent oral and written communication skills. · Strong skills in MS Office suite, e.g. Word,
Excel, Share point, Ability to remain tactful, calm, and persuasive in controversial and/or confrontational situations. MINIMUM QUALIFCATIONS · Bachelor’s degree in Employee Relations, Human Resources or related field required. · Four years of professional human resource administration, including two years in employee relations PREFERRED QUALIFICATIONS · SHRM-CP or SHRM-SCP preferred
PHYSICAL REQUIREMENTS · Prolonged periods sitting at a desk and working on a computer.
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Other details
- Job Family Mandatory Reporter
- Pay Type Salary
- Philadelphia, PA, USA