Water Country - Admissions Supervisor I

Portsmouth, NH, USA, 2300 Lafayette Road, Portsmouth, New Hampshire, United States of America Req #1497
Tuesday, May 4, 2021

JOB SUMMARY:

Work outside all summer long while ensuring smooth operation of guest entry, rentals, guest services and much more!  Never be bored while working on a wicked sweet tan!

 

KEY DUTIES AND RESPONSIBILITIES:

  • Provide exceptional guest service.
  • Oversees the daily operation of a small team
  • Provides Team Members with necessary information and tools to effectively perform their duties.
  • Helps with development and facilitation of the department training programs, manuals, and procedures under the supervision of the Revenue Manager.
  • Create resolutions to situations that arise in a positive manner
  • Communicates concerns and positive feedback between management and Team Members.
  • Efficiently preform admissions tasks to best assist in training and coaching
  • Promotes a safe and clean work environment for both team members and guests
  • Inspires and motivates team members to work together and achieve success beyond expectations.
  • Work closely with the Guest Relations, Marketing, Aquatics, and Accounting departments on a daily basis.
  • Follows and enforces all park and departmental policies.
  • Any other duties as assigned for designated section.
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    SKILLS / QUALIFICATIONS / REQUIREMENTS:

    • Requires a minimum of one (1) year of supervisory experience within the hospitality industry.
    • High School Diploma or GED is required.
    • Waterpark or Amusement Park experience preferred but not required
    • Advanced computer skills are required. (Word, Excel, Outlook(email), Power Point)
    • Strong problem solving skills and excellent verbal communication skills are a must.
    • Requires excellent organizational and planning skills, with the ability to execute multiple tasks.
    • Requires the ability to make objective decisions quickly under stressful conditions.
    • Requires positive interaction with other Team Members and Guests.
    • This position requires standing, walking, bending, stooping, twisting, kneeling, lifting, and pushing.
    • Must be able to read, write, and understand the English language.
    • Must be able to read and understand printed instructions for chemical use.
    • Must be able to work a flexible schedule including nights, weekends, and holidays.
    • Ability to frequently lift, carry or move items weighing up to 50 pounds.
    • Ability to work outdoors in varying climates including exposure to direct sunlight.

    Other details

    • Job Family CASH/ADMISSIONS/ARCADE
    • Pay Type Hourly
    • Employment Indicator Seasonal
    • Job Start Date Monday, May 24, 2021
    • Portsmouth, NH, USA, 2300 Lafayette Road, Portsmouth, New Hampshire, United States of America