Water Country - Retail Supervisor I

Portsmouth, NH, USA, 2300 Lafayette Road, Portsmouth, New Hampshire, United States of America Req #1514
Sunday, February 21, 2021


This position is tasked with assisting the Revenue Manager in the daily operations of the Parks two retail locations. 



  • Provide exceptional guest service
  • Supervise, monitor, and evaluate the work performance of all Retail Team Members.
  • Responsible for opening and closing procedures for the Retail Department.
  • Execute functions such as inventory control, signage, store layout, and visual merchandise.
  • Efficiently preform retail tasks to best assist in training and coaching
  • Inspires and motivates team members to work together and achieve success beyond expectations.
  • Promotes a safe and clean environment for both team members and guests
  • Work closely with the Guest Relations, Marketing, Aquatics, Admissions, and Accounting departments.
  • Follows and enforces all park and departmental policies.
  • Any other duties as assigned.



  • Requires previous experience within the retail industry.
  • High School Diploma or GED is required.
  • Waterpark or Amusement Park experience preferred but not required
  • Proficient with Word and Excel. Prior experience with an inventory management system.
  • Must be proficient in basic mathematics.
  • Strong problem solving skills and excellent verbal communication skills are a must.
  • Requires excellent organizational and planning skills, with the ability to execute multiple tasks.
  • Requires the ability to make objective decisions quickly under stressful conditions.
  • Requires positive interaction with other Team Members and Guests.
  • This position requires standing, walking, bending, stooping, twisting, kneeling, lifting, and pushing.
  • Must be able to read, write, and understand the English language.
  • Must be able to read and understand printed instructions for chemical use.
  • Must be able to work a flexible schedule including nights, weekends, and holidays.
  • Ability to frequently lift, carry or move items weighing up to 50 pounds.
  • Ability to work outdoors in varying climates including exposure to direct sunlight.

Other details

  • Job Family RETAIL/GAMES
  • Pay Type Hourly
  • Employment Indicator Seasonal
  • Portsmouth, NH, USA, 2300 Lafayette Road, Portsmouth, New Hampshire, United States of America