Director, Member and Board Relations

Houston, TX, USA Req #75
Wednesday, September 23, 2020

The National Association of Manufacturers (NAM) is the largest manufacturing association in the United States, representing manufacturers in every industrial sector and in all 50 states. The mission of the NAM is to be the voice for all manufacturing in the United States.


National Association of Manufacturers

Job Description


Job Title:                    Director, Member and Board Relations (Southwest Region)

Department:               Member and Board Relations

Division:                     Membership and Strategic Development

Reports To:                Vice President, Member and Board Relations

FLSA Status:             Exempt

Level:                         Professional

Prepared Date:          September 2020



Position Summary: 


The Director, Member and Board Relations is responsible for the retention, growth and engagement of the NAM’s largest members and the NAM Board of Directors from a variety of manufacturing industry sectors in the Southwest Region (Texas, Oklahoma, Louisiana, Arkansas, New Mexico).


Additionally, this role works across the organization in partnership with the Membership Leadership Team, AVP, Strategic Development and relevant program leads to identify targets in region and solicit them for contributions to the MCLA, issue advocacy campaigns, sponsorships and additional fundraising programs as requested.  


Day to Day Responsibilities:


  • Manage, retain and grow a $3M-plus portfolio of business. Additionally, in coordination with the VP/SVP identify the top prospects in region and develop sales plans to engage each company and bring them into membership.



  • Leverage deep industry and public policy knowledge to identify potential dues increase targets and membership risks as well as opportunities to engage members in sponsorship and/or issue advocacy opportunities.


  • Identifying and engaging the c-suite and government relations executives, and operational leaders across the company;

  • Researching, understanding and remaining well versed on the top issues of importance to each company; Answering the question of what the NAM does to provide the most value for each company, citing specific examples of collaboration and assistance, advocacy advancement, and legislative, litigation and public perception “wins”.


  • Conduct research, analyze financial information, and stay abreast of key policy and business issues of concern for members in your portfolio.

  • Work with multiple touchpoints within the company including, but not limited to the CEO, General Counsel, Head of Government Relations, Head of Communications, Head of Human Resources, etc. Continuously work with multiple levels within the member company so that transitions are managed accordingly.


  • Work effectively with internal policy, communications, legal and public affairs and mobilization and the Manufacturing Institute to implement and execute member engagement strategies.


  • Develop a working knowledge of the industries in your region and their specific issue needs, economic outlook and niche within your membership base. 


  • Serve as the conduit between the NAM and each member company by successfully summarizing and communicating the needs, interests, business and policy challenges, and priorities of member companies back into the organization. Collect the necessary data and inputs from members to credibly act as the “voice of the member” during internal discussions. Find the right opportunities to engage other NAM teams and resources in identifying and furthering the members’ interests.
  • On a quarterly basis, present your regions plan for growth including increases, new member sales, mitigating risks and driving additional revenue stream investment to internal leadership.



  • Develop and execute c-suite-level events and programming outside of Washington, DC and actively engage executives through these events.





One, shared administrative support



  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.




  • Bachelor's degree in political science or business preferred.
  • A minimum of five years in public or corporate affairs, business management or high-level c-suite sales.
  • Experience in association membership sales and retention as well as in developing external strategic alliances is preferred.
  • Must be able to engage and maintain relationships with chief executive officers of member companies and other senior management. 
  • Must be goal oriented with demonstrated success in achieving growth in revenue.
  • Must have a general understanding of the policy process and knowledge of legislative and regulatory issues in order to engage regularly with member companies.
  • Must have a working knowledge of Association peers and competitors.
  • Outstanding communication skills are essential.
  • Must possess knowledge of database and spreadsheet software in addition to basic computer tools and be able to communicate adequately in writing.
  • Is a skilled writer and communicator with demonstrated ability to synthesize information for a business audience as well as ghost-write from another’s perspective.
  • Must be able to work effectively in a fast-paced, quality and goal driven work environment.


The NAM is an equal opportunity employer.

Other details

  • Pay Type Salary
  • Houston, TX, USA