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Assistant Bike Fleet Shift Manager

New York, NY, USA Req #10728
Friday, February 28, 2020



Motivate International, parent company of NYC's Citi Bike, is the global bike share leader and a partner to governments and nonprofits in some of the largest cities in the world. We have unparalleled expertise in building and operating large, complex bike share systems. 

Led by a group of seasoned urban visionaries, creative leaders and technology innovators, our mission is to revolutionize the landscape of our cities. In an effort to completely transform the urban experience, Motivate is leading the way in making cities more accessible, healthier and sustainable. We create safe and dependable systems that help make cities great by connecting individuals to the people and places they love. 

At Motivate we bring this ethos to the workplace. We encourage and value diversity, creativity, open communication, and a shared sense of responsibility all while having fun.

Motivate is looking for a detail oriented, well organized and strong communicator to be the Shift Manager of Bike Fleet. They will be responsible for overseeing the day-to-day activities in the bicycle shop and managing the performance of the Bike Mechanics and Lead Mechanics.  The Shift Manager will also be responsible for training and development of the team along with managing the quality control processes for bicycle repair.

About Motivate

Motivate is a best-in-class service operations and logistics company, delivering bike share services to some of the largest urban environments in the US. We operate in 8 cities across the U.S. including New York, San Francisco, Chicago and Washington D.C. and will serve over 1.5 million riders this year alone. Led by a group of seasoned urban visionaries and creative leaders our mission is to revolutionize the landscape of our cities. In an effort to completely transform the urban experience, Motivate is leading the way in making cities more accessible, healthier and sustainable. We operate and maintain safe and dependable systems that help make cities great by connecting individuals to the people and places they love.


We’re offering an opportunity to work with the most passionate, creative and proven team in this emerging, dynamic industry that is transforming cities around the globe.


About the Role

  • Oversee bike shop production, including measuring performance against production standards and overseeing quality control

  • Manage performance of mechanics and supervisors through training, corrective action, and rewards/recognition programs

  • Maintain inventory management processes, including inventory usage tracking, identification of replenishment thresholds, management of equipment and tools, and organization of assets (including bicycles) in depot

  • Streamline process for recovery and disposition of used parts/components

  • Develop and maintain the bike shop schedule

  • Maintain a training program for mechanics and supervisors

  • Perform line management duties for bike shop staff, including oversight of time clock activity, PTO usage, etc.

  • Perform all other, additional duties as assigned.

About You

  • You have a college degree from an accredited institution

  • You have previous experience working in a bike shop or within bike share company

  • You are detail oriented, highly organized and have excellent written and verbal communication skills

  • You have experience managing large scale inventory

  • You have created and managed training programs for mechanical employees

  • You are willing and able to work off hours and/or weekends.

  • You have a high degree of judgement and thrive in a team environment

  • You are always looking for creative solutions to problems and remain open to others' ideas

  • You are excited by change and enthusiastically adapt in the work environment; manage competing demands; deal with frequent change, delays or unexpected events.  

  • You are dependable and trustworthy

  • You are excited to work in bikeshare and have strong experience working in the bike industry

  • You are able to lift up to 50 pounds; stoop, bend, and stand for long periods of time.

This position may require hours which exceed 8 hours per day and/or 40 hours per week.


Bonus Points

  • Previous transportation or logistics experience.

  • Proficiency in Microsoft Office software.

The above description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. From time to time, and related to the nature of work performed to accomplish Motivate’s Mission, employees may be required to perform duties outside of their normal responsibilities.

 

Motivate is proud to be an Affirmative Action/Equal Opportunity Employer and strongly encourages applications from women, minorities, protected veterans and individuals with disabilities. Motivate is a drug-free workplace.

We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted. 

 

Other details

  • Pay Type Salary
  • New York, NY, USA