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Charlotte, NC, USA ● Columbia, SC, USAReq #912Wednesday, November 25, 2020**This position may be located in Columbia, SC or Charlotte, NC The Technical Support Manager (TSM) works as a liaison between the Segra NOC and our top customers to drive communication, responsiveness and support, primarily during, but also post, network events. The position also communicates internally to key executives during customer affecting events. The position requires poise under pressure, the ability to communicate technical concepts clearly as well as experience to recognize the ...Read more about TECHNICAL SUPPORT MANAGERMore
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High Point, NC, USAReq #938Wednesday, November 25, 2020The position is responsible for developing data models, analysis, and reports related to the customer contact center with the primary focus on improving business results. Collaborates with cross functional teams to understand reporting requirements and business issues. Responsible for real time call center metrics and agent set-up to ensure appropriate staffing levels, including partnering with other areas of the business. Manages staffing levels to ensure desired occupancy and agent ava ...Read more about WORKFORCE ADMINISTRATORMore
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Charleston, SC, USAReq #937Tuesday, November 24, 2020Job Summary The Customer Installations Technician II is responsible for all installations and repairs including required premise equipment (NIDs, Routers, Data Switches, premise Firewalls, IAD’s, Hosted phones, ONT’s, etc.) for TDM, Ethernet, MPLS, and VoIP and Data services through T1 and Ethernet/Fiber level services. New near-future services will include installation and maintenance of optic network interface devices, SD-WAN devices, and required CAT 5/CAT 6 demarc extension wiring for T-1s, ...Read more about CUSTOMER INSTALLATION TECH IIMore
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Roanoke, VA, USAReq #936Tuesday, November 24, 2020Segra is seeking a talented sales professional to serve as a Mid-market Account Executive. The successful Mid-market Account Executive will possess exemplary professional skills; always considering the best outcome for both the Company and the Customer in each situation. The Account Executive will primarily be responsible for quota driven, new revenue generation, with secondary focus on existing base management for the company. This will be through the successful selling of products includi ...Read more about MID-MARKET ACCOUNT EXECUTIVE - ROANOKE, VAMore
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Charlotte, NC, USAReq #935Monday, November 23, 2020Must be able to work 3rd shift, Thursday - Sunday 9pm - 7amThe Data Center Technician I require intermediate technical skills and capabilities. The technician must have the ability to organize technical tasks, as well as the ability to develop a detail oriented technical problem-solving approach. This position requires someone who can identify issues independently and resolve issues with little to no supervision. A strong customer service background and experience dealing with customers is a mu ...Read more about DATA CENTER TECHNICIAN - CharlotteMore
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VirtualReq #932Friday, November 20, 2020This position is responsible for sales and account management of transport, CAP and carrier end user services. Responsibilities: New sales and account management of transport, CAP and carrier end user services by building relationships with domestic and international Carriers, Cable Companies, Resellers, Data Centers and ancillary telecom companies on the expanded Fiber Network; Management and coordination of potential new network partnerships. Includes evaluations of ...Read more about SENIOR NATIONAL ACCT EXECUTIVEMore
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Raleigh, NC, USAReq #924Thursday, November 19, 2020This is position is for 2nd shift (3:00 PM - 11:30 PM) and is subject to change. The Data Center Technician I require intermediate technical skills and capabilities. The technician must have the ability to organize technical tasks, as well as the ability to develop a detail oriented technical problem-solving approach. This position requires someone who can identify issues independently and resolve issues with little to no supervision. A strong customer service background and experience dealin ...Read more about DATA CENTER TECHNICIANMore
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VirtualReq #929Wednesday, November 18, 2020About Segra As one of the largest independent fiber network companies in the Eastern US, Segra has a broad and dense service footprint across the Mid-Atlantic and Southeast. We offer state-of-the-art voice and data technology solutions to businesses of all sizes and wholesale transport services to some of the world’s largest carriers. We are looking for an experienced IT Sr. Engineer-Operations to join our team. In this position Sr. Engineer will perform Application Per ...Read more about IT SR. ENGINEER - OPERATIONS- Virtual and open within Segra's FootprintMore
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Charlotte, NC, USAReq #928Tuesday, November 17, 2020Segra is searching for a Regional Sales Director. The RSD is responsible for the direction of a local sales team in securing and maintaining business opportunities within an assigned territory. They will be responsible for New Sales activity and account management within the assigned area and will lead a team in penetrating business accounts and establishing higher level contacts. The ability and proven performance of managing a Sales Team to insure sales revenue objectives is paramount. The ...Read more about REGIONAL SALES DIRECTORMore
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Charlotte, NC, USA ● Columbia, SC, USAReq #927Tuesday, November 17, 2020About Segra As one of the largest independent fiber network companies in the Eastern US, Segra has a broad and dense service footprint across the Mid-Atlantic and Southeast. We offer state-of-the-art voice and data technology solutions to businesses of all sizes and wholesale transport services to some of the world’s largest carriers. We are looking for an experienced Network Operation Center Engineer to join our team. In this position the NOC Engineer will provide in dept ...Read more about NOC ENGINEER IMore
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Charlotte, NC, USA ● Columbia, SC, USA ● Raleigh, NC, USAReq #922Monday, November 9, 2020This position can be located in Columbia, SC, Charlotte, NC or within the Segra footprint.Job Summary Provide experienced, hands-on support in the implementation and adoption of the rollout of Ping Federate as a single sign on solution for the Customer Portal, as well as enhance existing identitygovernance and privileged access solutions for the workforce. Duties & Responsibilities Implementation and enhancement of identity governance, single sign on, and privileged accessmanagement solution ...Read more about IT SR. ENGINEER - DEVELOPER/SSO-PING IDENTITYMore
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Charlotte, NC, USA ● Columbia, SC, USAReq #918Wednesday, November 4, 2020This position can be located in Columbia, SC or Charlotte, NC Job Summary *This is a 24/7 operation. Candidates must be able and flexible to work any shift-1st, 2nd and 3rd, as well as a weekly, weekend rotation.* This position provides in depth support of the SEGRA Networks Transport, IP and Ethernet Networks. The CNOC Analyst I will have knowledge of Segra voice and data networks. Responsibilities include troubleshooting of LTE failover devices for both Internet and MPLS services, cloud-bas ...Read more about CNOC ANALYST IMore
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Greenville, SC, USAReq #903Wednesday, November 4, 2020Segra is seeking a talented sales professional to serve as a Mid-market Account Executive. The successful Mid-market Account Executive will possess exemplary professional skills; always considering the best outcome for both the Company and the Customer in each situation. The Account Executive will primarily be responsible for quota driven, new revenue generation, with secondary focus on existing base management for the company. This will be through the successful selling of products includi ...Read more about MID-MARKET ACCOUNT EXECUTIVE - GREENVILLE, SCMore
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Charlotte, NC, USAReq #829Wednesday, November 4, 2020Segra is seeking an experienced Government Account Executive with a proven record of success. The Government Account Executive I will be responsible for the growth and retention of existing Government and Education accounts while prospecting new accounts and generating new sales revenue. The GAE will have a quota based on producing new revenue from Government and Education accounts. The GAE may have customer account management responsibility and may be assigned accounts to monitor for custo ...Read more about GOVERNMENT ACCOUNT EXECUTIVE I - CHARLOTTE, NCMore
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Covington, VA 24426, USA ● Daleville, VA, USA ● High Point, NC, USA ● Waynesboro, VA 22980, USAReq #916Tuesday, November 3, 2020About Lumos Networks a Segra company: Lumos Networks and NorthState are a part of Segra. As one of the largest independent fibernetwork companies in the Eastern US, Segra has a broad and dense servicefootprint across the Mid-Atlantic and Southeast. Lumos Networks provides high-speed fiber internet,wall-to-wall Wi-Fi, voice, and streaming TV services to residential and smallbusiness customers in VA as well as in NC. We are looking for a Customer Advisor-SALES to join our team. In this posit ...Read more about Customer Advisor- SALESMore
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Columbia, SC, USAReq #909Monday, November 2, 2020Deliver the highest level of customer satisfaction for all incoming support/repair call center traffic with the understanding of being able to handle 70% of issues/requests being reported/submitted without CNOC, Engineering or Service Delivery support. Manage the resolution of all voice trouble reports not derived from core, data/internet issue in an 8-7 M-F operational environment. Build and preserve supportive working relationships with customers with a customer first attitude. Execute cust ...Read more about CUSTOMER SOLUTIONS TECHNICIAN IMore
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Charlotte, NC, USAReq #899Monday, November 2, 2020The Communications and PR Manager will help to create and promote the corporate brand and news to customers, the public, and employees through the creation and distribution of brochures, news releases, and other documents. The Communications and PR Manager will work closely with the CMO to manage the overall external marketing communications for the company. As a member of the Segra marketing team, the Communications and PR Manager will work as part of a cross-functional team internally ...Read more about COMMUNICATIONS AND PR MANAGER - CHARLOTTE, NCMore
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Charlotte, NC, USA ● Columbia, SC, USA ● Raleigh, NC, USA ● Reston, VA, USAReq #911Thursday, October 29, 2020About Segra As one of the largest independent fiber network companies in the Eastern US, Segra has a broad and dense service footprint across the Mid-Atlantic and Southeast. We offer state-of-the-art voice and data technology solutions to businesses of all sizes and wholesale transport services to some of the world’s largest carriers. We are looking for an experienced Network Security Engineer to join our team. In this position the Network Security Engineer will provide ...Read more about NETWORK SECURITY ENGINEERMore
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Daleville, VA, USAReq #884Monday, October 26, 2020WAREHOUSE ATTENDANT - Daleville, VA Job Summary The Warehouse Attendant will manage all shipping and receiving, stock shelves and maintain inventory. The incumbent will participate in company safety program by working safely and following established safety practices, take advantage of employee training opportunities including those pertaining to new equipment, procedures, and installation/repair processes associated with basic telephone services. The Warehouse Attendant will control cost by em ...Read more about WAREHOUSE ATTENDANTMore
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Charleston, WV, USAReq #908Thursday, October 22, 2020Job Summary IP Design Engineer is responsible for the design, configuration, implementation and support of Hosted IP Voice products and solutions. This individual will work with cross-functional teams including project coordinators to support project requirements including support for technical issues/moves, adds, and changes. This position is responsible developing post-sale relationship with customer/customer vendor in order to gather required configuration data to include call f ...Read more about IP DESIGN ENGINEERMore
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Waynesboro, VA 22980, USAReq #902Thursday, October 22, 2020Job SummaryThe position of Building Attendant is to be responsible for the general cleaning and maintenance of assigned buildings and surrounding grounds, as well as the pool vehicles assigned to those buildings. Additional duties include driving a Company vehicle for general courier services i.e. mail/supplies pickup and delivery. Work is to be performed under general supervision with detailed instructions given on special assignments. Duties and Responsibilities General Cleaning/Housekeeping a ...Read more about BUILDING ATTENDANTMore
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Charlotte, NC, USAReq #900Tuesday, October 20, 2020Job Summary The purpose of this role is to ensure a successful onboarding for new clients as they transition to Segra Technology Solutions managed services. This role is responsible for establishing the solid foundation that drives client’s future successes and promotes client retention. This involves liaising with clients and several teams in Sales, Engineering, Operations and Client Services to ensure that time to onboard is minimized and that services are delivered within estab ...Read more about SENIOR ANALYST, TECHNICAL IMPLEMENTATIONMore
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Charlotte, NC, USAReq #756Monday, October 19, 2020Segra is seeking an experienced Strategic Account Executive. The successful Strategic Account Executive will possess exemplary professional skills; always considering the best outcome for both the Company and the Customer in each situation. The Account Executive will primarily be responsible for quota driven, new revenue generation, with secondary focus on existing base management for the company. This will be through the successful selling of products including, but not limited to, Fibe ...Read more about STRATEGIC ACCOUNT EXECUTIVE - CHARLOTTE, NCMore
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Richmond, VA, USAReq #901Wednesday, October 14, 2020Segra is seeking a talented sales professional to serve as a Mid-market Account Executive. The successful Mid-market Account Executive will possess exemplary professional skills; always considering the best outcome for both the Company and the Customer in each situation. The Account Executive will primarily be responsible for quota driven, new revenue generation, with secondary focus on existing base management for the company. This will be through the successful selling of products includi ...Read more about MID-MARKET ACCOUNT EXECUTIVE - RICHMOND, VAMore
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Raleigh, NC, USAReq #856Wednesday, October 7, 2020Segra is seeking a talented sales professional to serve as a Mid-market Account Executive. The successful Mid-market Account Executive will possess exemplary professional skills; always considering the best outcome for both the Company and the Customer in each situation. The Account Executive will primarily be responsible for quota driven, new revenue generation, with secondary focus on existing base management for the company. This will be through the successful selling of products including ...Read more about MID-MARKET ACCOUNT EXECUTIVE - RALEIGH, NCMore