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Vault Supervisor

Springfield, VA, USA Req #971
Monday, May 3, 2021

Job Overview: 

This position is responsible for assisting the Branch/Operations Manager in developing and maintaining a safe, efficient, and secure vault operation staffed by professional, well-trained vault personnel, ensuring the highest level of service for each customer by properly transferring liability, routing cargo and maintaining operational compliance with Company policies. 


Duties:

  • Complete and maintain scheduling/routing on daily basis

  • Oversight and coordination of route, and dispatch functions

  • Controlling the costs of operations

  • Safety of employees, vehicles, and facilities through training, monitoring and enforcement of policies and procedures

  • Security of cargo and terminal through training, monitoring, and enforcement of policies and procedures Investigating accidents and processing required paperwork

  • Developing and maintaining customer service capabilities among all operations staff.

  • Responding to customer inquiries and/or complaints

  • Coordinating with sales, other branches and departments, District and corporate staff, other carriers, and vendors

  • Controlling overtime hours. Monitoring employee vacation schedules.

  • Maintaining effectiveness and efficiency of operational functions

  • Short- and long-range operational planning to meet branch goals

  • Communication with all employees to immediately resolve any outstanding issues and/or complaint

  • Completion of any and all additional responsibilities that are assigned by the Branch Manager and/or other Management Team Members on an “as needed” basis

  • Knowledge of transit vault, coin vault and CMS operations

  • Consult with and accept advise/direction from the Operations/Branch Manager on a daily basis

  • Responsible for training, counseling, disciplining, conduct and evaluation of employees under their direction on a daily basis

  • Communicate with customers on a regular basis

  • Communication with sales and administration on an “as needed” basis regarding updates of service and customers, and payroll issues

  • Assume limited responsibilities during the absence of the Operations/Branch Manager on an “as needed” basis

  • Direct operations to meet broad branch objectives, within policy guidelines

  • Direct vault operations, including structure and scheduling, establish procedure, enforce policy

  • Profitability of branch, as related to quality and efficiency of operations; operation cost within guidelines, as provided

  • Control of losses through implementation of effective risk management, training, supervision, and discipline

  • Control of damages and injuries, through implementation of safety programs, training, supervision and discipline

  • High level of observable safety, security and effectiveness of operating practices and use of equipment

  • Leadership by example – modeling appropriate behaviors; and regular observation/ monitoring of route activities and crew needs

  • Self-development and subordinates through on the job training and other training

  • Analyze complex factors to decide appropriate actions, and resolve situations not covered by set policies or procedures

  • Ensure proper balancing of the vault daily for each shift

  • Timely completion of monthly commitments as assigned by Operations/Branch

Loomis is an equal opportunity employer. EEO AA M/F/Vet/Disability. Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.

Other details

  • Job Family Exempt
  • Pay Type Salary
  • Springfield, VA, USA