Receptionist - Customer Coordinator
The News & Advance, a Lee Enterprise Inc. company, is seeking a full time Receptionist – Customer Coordinator to join our team! The qualified candidate will support the multimedia sales team by providing exceptional customer service along with account maintenance and management. If you are looking for an exciting career in the multimedia advertising field this is the position for you.
Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel and monitors visitor access.
Operates multi-line telephone system to answer incoming calls and directs callers to the appropriate personnel. Return all calls within the same business day.
Position completes a variety of administrative / clerical duties including filing, photocopying, receiving payments for services and products and handling walk-in customers.
Computer use in a variety of software packages specific to advertising and circulation.
Work directly with Credit, Accounting, and Advertising Operations to resolve billing and production problems.
Schedule advertisements accurately complete and process insertion orders / confirmation forms prior to deadline along with required paperwork and coordinate ad copy delivery.
Perform other duties and assignments as needed or requested
DIRECT NECESSARY KNOWLEDGE, SKILLS, AND ABILITIES:
· Computer skills
· Exhibit strong organizational and time management skills
· Excellent oral and written communication skills
· Mathematical skills
· Customer Service oriented
· Interpersonal skills
EDUCATION AND EXPERIENCE:
One year certificate from college or technical school; or three to six months related experience and/or training or equivalent combination of education and experience.
Pre-employment drug screen and background check required. EOE M/F/V/D
- Pay Type Hourly
- Travel Required No
- Required Education Associate Degree
- The News & Advance, 101 Wyndale Dr, Lynchburg, Virginia, United States of America