Credit Analyst - Credit
Hours: M-F, 10am-7pm
To provide extension to credit worthy customers or help agencies with an alternative solution.
ESSENTIAL RESPONSIBILITIES include the following:
Obtain and analyze credit information on new and existing companies to determine risk.
Monitor accounts for credit extensions.
Analyze various credit agencies’ reports.
Communicate with credit agencies on discrepancies.
Manage large amounts of incoming calls and customer inquiries.
Communicate with customers to identify and access their needs to achieve customer satisfaction.
Handle customer complaints, provide appropriate solutions and alternatives within time limits and follow up to ensure resolution.
Ability to diffuse elevated situations involving irate customers, agents, and regional personnel.
Communicate with multiple departments to ensure customer master data is correct, credit is reviewed, and invoices are mailed timely and accurately.
Create all new customers in key systems
Update existing customer records to ensure customer master data integrity in key systems.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Proven decision making skills and the ability to communicate decisions concisely and professionally
Exceptional negotiating skills for problem resolution
Working knowledge of iSeries 400 system, helpful
Working knowledge of Word and Excel, preferred
Customer service experience
Data entry 88kpm
Transportation experience, helpful
Commitment to the Quality Process
Excellent oral and written communication skills
Attention to detail with understanding of financial analysis, preferred
Bilingual skills, Spanish preferred
EDUCATION and/or EXPERIENCE
Minimum Education: High school diploma or general education degree (GED), required.
Minimum Experience: Two years commercial credit experience, preferred; or equivalent combination of education and experience.
Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to email@example.com.
Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This on-line application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers.
- Pay Type Hourly
- Landstar System, Inc., 13410 Sutton Park Dr S, Jacksonville, Florida, United States of America