Director of Collection Management Services

King County Library System Service Center, 960 Newport Way NW, Issaquah, Washington, United States of America Req #34
Thursday, March 11, 2021

King County Library System

Director of Collection Management Services

                 April 8, 2021, 8:59 pm PDT


SALARY:                              $128,373.71 - $154,052.13

PAY GRADE:                        25

JOB TYPE:                           Full-Time, Exempt

POSITION:                           One


LOCATION:                          Service Center, 960 Newport Way NW, Issaquah, WA 98027

DEPARTMENT:                    Collection Management Services

ANNOUNCEMENT:              The announcement of this position has been provided internally to active KCLS employees and externally                to the public

APPLICANT ALERT:            All applicants should be fully prepared to submit a complete application in one sitting as information could                be lost if the applicant exits the Dayforce system prior to submitting their completed application. 
Be aware that the cover letter upload feature is currently disabled and cover letters should be uploaded to                the Additional Documents section of the application.


Job Number: DF21-34

About the Opportunity:

The King County Library System, a national leader in digital lending and ranked by Library Journal as a 5-Star Library, is seeking a dynamic Director of Collection Management Services (CMS) to lead us into the future. With extensive experience in the areas of collection development, collection maintenance, world language collections within the context of serving multi-cultural and multi-lingual communities, material budget allocation, and technical services, this role is responsible for developing the strategic direction for managing access to physical and virtual collections and digital services, and oversees all aspects of selection, acquisition, cataloging, processing of materials in all formats, interlibrary loan and mendery services for the organization.

Qualified candidates must be forward-thinking and knowledgeable about library trends and will stay abreast of evolving community interests and current social impact issues to ensure the KCLS collection remains relevant, inclusive and accessible. This position will play a critical role in ensuring that KCLS’s values of Diversity, Equity and Inclusion, as well as the principles of Intellectual Freedom, are upheld across library resources and materials. The successful candidate will possess the ability to articulate and develop a collaborative vision of teamwork across KCLS and provide innovative leadership within the department, as well as the ability to lead in an atmosphere of ongoing change to inspire and motivate CMS staff to work in a positive team setting. This role also includes significant participation in committee and consultation activities recommending policies and operating procedures for the system, including those involved in developing vendor specifications for materials and guidelines for diverse, equitable, and inclusive collection development and weeding. The Director of Collection Management Services will have budget authority for the purchase of print and digital materials and must have the ability to manage contracts and develop effective working relationships with third-party content providers.

Preferred experience includes workflow management in at least one area of technical services such as acquisitions, cataloging or electronic resources management; a general knowledge of current technologies, platforms and products that support library information technology; and a deep commitment to, and understanding of, equitable and inclusive practices that foster a diverse workplace and support the professional development and training of staff at all levels.

The Director of Collection Management Services is part of the KCLS Executive Leadership Team and will collaborate with other department leaders to ensure the collection adequately supports a diverse, equitable, and inclusive array of library programs and services. This position will also play a crucial role in setting goals, developing objectives and formulating long range plans of the library system.

The benefits package for this position includes medical, dental, 457b, PERS retirement, and generous time-off.


About King County Library System (KCLS):

KCLS has a vision of a world where knowledge allows diverse communities to prosper and grow. In order to support this vision, we create opportunities through meaningful connections by acting as the knowledge sharing center for over 1.4 million diverse patrons, providing an unparalleled collection of library materials, resources, technology, services, and programs.

Approximately 1,200 engaged and passionate staff provide service in 50 community library locations and patron engagement using direct outreach, programs, and virtual assistance. Our service area includes cities, towns, tribal lands, and unincorporated districts of King County, with the exception of the city of Seattle.

The King County Library System values diverse perspectives, lived experiences, and cultures. KCLS encourages people of all backgrounds to apply, including BIPOC (Black, Indigenous, and people of color), immigrants, refugees, women, LGBTQ+, individuals with disabilities and veterans. KCLS is committed to the full inclusion of all qualified individuals. As part of this commitment, KCLS will ensure that persons with disabilities and impairments are provided reasonable accommodations when needed to participate in the job application or interview process and/or to perform the essential functions of this position.

To request accommodation, please call 425-369-3224.


General Position Summary:

As a member of Public Services Leadership Team (PSLT) and KCLS Leadership Team (KLT), develops and directs implementation of strategic goals and budget initiatives for KCLS and in assigned functional areas. Provides leadership that inspires and promotes staff involvement in organizational change through collaborative problem solving processes. Plans and directs the delivery of library public service in-library, online, and in the community, and through System-wide programs and projects. Directs management team in developing goals, objectives, standards and policies for library services. Assures consistent interpretation and application of KCLS policies, procedures, and philosophies in all community libraries and departments.


REQUIRED: Applicants must attach a current resume and cover letter which addresses relevant work experience, education and training as it relates to this position.



Essential Duties/Major Responsibilities

Any of the following duties may be performed. These examples are not necessarily performed by all incumbents, however, and do not include all specific tasks an incumbent may be expected to perform.

  1. In conjunction with KLT and PSLT members, sets long- and short-term strategic initiatives and goals.
  2. Manages and directs the delivery of library public service and System-wide programs in assigned functional areas.
  3. In conjunction with other region or department managers, sets goals and standards and develops measurable outcomes and short- and long-range plans for impact in assigned areas. Monitors progress and adjusts plans as appropriate. Ensures operational effectiveness through continuous quality improvement where appropriate.
  4. Oversees ongoing statistical analysis of library collection content, circulation, reserves, turnaround time, etc.
  5. Designs and implements new efficiencies and experiments with new ways to accomplish work in the department.
  6. Analyzes and evaluates services, projects or initiatives, including library materials, service delivery methods, outreach activities, and staffing levels. Recommends adjustments, resource allocations, or systemic changes to match them with the community needs, department objectives and strategic plans and initiatives. Directs and prepares studies and reports of community needs and changes to support improvement recommendations.
  7. Selects, develops, motivates, evaluates and directs the work of assigned staff, both directly as well as through subordinate supervisors.
  8. Develops, modifies, communicates and interprets KCLS policies, and other applicable operating and administrative procedures and practices, to staff and patrons. Monitors programs and services for compliance.
  9. Develops and administers assigned portions of annual budget. Allocates staff, approves and monitors expenditures, and assures efficient and economical utilization of resources.
  10. Establishes and maintains effective lines of communication within assigned functional areas and between the PSLT, KLT, and KCLS departments.
  11. Coordinates with other departments in planning, developing, and maintaining orderly patterns of interdepartmental efforts. Participates in System-wide planning committees. Advocates for community library needs.
  12. Participates in meetings and makes presentations to KCLS Board of Trustees, local governments, community groups and other entities. Advocates for KCLS and patron needs. Ensures that community and patron issues, concerns and complaints are addressed and resolved.
  13. Promotes, educates, and supports Diversity, Equity, and Inclusion values, and Intellectual Freedom principles, with staff and patrons.
  14. Performs other related activities or special projects as assigned.

Secondary Duties:

  1. Acts as liaison between KCLS and local boards and Friends' groups.
  2. May serve and represent KCLS on appropriate community, state and federal committees, professional conferences and associations.



Education and Experience

Preference will be given to candidates with the following:

A typical way of obtaining the knowledge, abilities and skills for this position is:

  • Masters of Library Information Science degree from an American Library Association accredited school of Librarianship and Washington State certification as a Librarian.
  • Minimum eight years’ directly related, progressively responsible, supervisory/management experience in a public library.
  • Minimum five years’ experience in public library as a professional librarian.



Washington State Certification in Librarianship



Customer Focus – Primarily focused on customer needs, able to deliver high quality, value added services. Constantly strives to find new ways to increase customer satisfaction and understanding, foster equitable services, and forge meaningful connections.

Valuing Diversity
– Manages relationships with all kinds and classes of people inclusively and equitably; respects, values, and encourages the unique dimension each employee adds to the organization and each member of the community brings to the whole. Seeks opportunities to learn from differences.

Ethics, Values, and Judgment
– Exercises best judgment, trustworthiness, and professional standards of conduct; consistently demonstrates organizational values, moral principles, and accountability in behavior, character and action. Defends intellectual freedom and patron confidentiality.

Professional and Technical Knowledge
– Demonstrates proficiency in professional and technical skills and/or knowledge in position related areas; purposely keeps up with current developments and trends in areas of expertise, in order to foster personal success and connections for others.

Coaching and Counseling
– Facilitates the development of other’s knowledge, abilities, and skills to fulfill job and role responsibilities more effectively. Provides timely feedback, guidance, and encouragement to help other achieve better performance and goals; builds confidence in others.

Managerial Courage
– Tactfully provides direct and actionable feedback in a timely manner, is open and direct but not intimidating; deals head-on with people and problems even in the most difficult situations.

Decision Quality
– Makes decisions and solves problems, can deal adeptly with varied levels of complexity, ambiguity, and risk; takes responsibility and accepts ownership for decisions regardless of outcome. Responds promptly and appropriately in crises situations.

Vision and Strategic Thinking
– Supports, promotes, and ensures alignment with the organization’s vision, mission, and values; holds big picture view while setting priorities, often uses breakthrough strategies to find the way forward.

Drive for Results
– Focuses on results and desired outcomes and how best to achieve them; does not confuse effort with results. Gets the job done.

– Holds self, direct reports, and others accountable for achieving intended outcomes; follows up and monitors progress to ensure that things stay on track; models organizational values and norms.

Managing Change
– Embraces organizational changes and their rationale, models behavior needed during improvements in organization’s effectiveness, competitiveness, and public service delivery; manages own reactions and supports others in the process.


Physical Demands:

While performing the duties of this job, the employee is constantly using hands in conjunction with frequent finger use and typing, this typing may be repetitive up to frequently. Frequently sits and occasionally will stand and walk. Will frequently reach up to chest level with hands and arms. The employee will occasionally lift to 10 pounds and will seldom push/pull carts using light force.

Work Environment:

Job is primarily performed indoors in a typical office setting. Incumbent must be available for evening and early morning meetings, and able to serve on-call. Travel within the service district is required.

Interested applicants seeking additional information should contact KCLS Human Resources at

Other details

  • Pay Type Salary
  • Required Education Master’s Degree
This posting is inactive.
  • King County Library System Service Center, 960 Newport Way NW, Issaquah, Washington, United States of America