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Virtual ● Jersey City, NJ, USA ● Sarasota, FL, USAReq #15665Wednesday, January 20, 2021Jackson Hewitt is the second-largest provider of retail tax preparation services (and associated financial products) with almost 6,000 company-owned and franchise locations, including 3,000 inside Walmart stores. The company is relentlessly focused on Hardworking Americans (households that make less than $50,000 / year) and creating a superior customer experience built around their unique financial needs.Backed by Corsair Capital, the company is in growth mode – growing its national footprint an ...Read more about Sr Director, Tax Resolution ServicesMore
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VirtualReq #15312Tuesday, January 19, 2021POSITION SUMMARY The Client Care Representative 1 position is responsible for providing a world class experience to Jackson Hewitt current and potential clients by answering calls or web chats in a Work at Home Contact Center environment. You will resolve 1st Tier level interactions via phone and chat, or escalate to Tier 2 upon Client request or applicable resolution path. This is a Seasonal Position with a duration up to 6 months. ESSENTIAL DUTIES AND RESPONSIBILITIES To perform the job ...Read more about Client Care Representative 1 CCOS (Work At Home)More
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Virtual ● Jersey City, NJ, USAReq #15660Tuesday, January 12, 2021PLEASE READ REQUIREMENTS FULLY - This is a CAMPAIGN position not a content role.Jackson Hewitt is seeking a Marketing Campaigns Manager to join our Marketing team. This is an individual contributor campaign position. The keys to success are:Increase both new and retained client engagementEnsure superior in-box placement and deliverabilityMonitor performance, including email and segment KPIs This is anticipated to be a remote position through June 2021, or time determined by the company. After Ju ...Read more about Email Campaign ManagerMore