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  • Seminole, TX 79360, USA
    Req #14104
    Tuesday, December 1, 2020
    Responsibilities • Presents the Company’s value proposition to clients concerning various company products and services and uses prescribed selling techniques. • Conducts a thorough in-person interview with potential clients, using the company’s propriety tax software application. • Delivers exceptional customer service by anticipating customer needs and considers the impact of all decisions/actions on the customer. • Answering client calls via our national call center routing system. • Complete ... More
  • Sarasota, FL, USA
    Req #15532
    Monday, November 30, 2020
    The IT Compliance Program Manager will evaluate efficiency of program controls from a technical and process perspective and work with the IT Operations and Product Teams to continuously increase control maturity while maintaining critical support for business operations.  The position will collaborate with senior IT leaders, department heads, and members of the enterprise security committee to monitor enforcement of all applicable standards and regulations.The IT Compliance Program Manager is ac ... More
  • 1500 22nd St Suite 1540, 1500 22nd St Suite 1540, West Des Moines, IA, USA
    Req #15553
    Monday, November 30, 2020
    Responsibilities • Presents the Company’s value proposition to clients concerning various company products and services and uses prescribed selling techniques. • Conducts a thorough in-person interview with potential clients, using the company’s propriety tax software application. • Delivers exceptional customer service by anticipating customer needs and considers the impact of all decisions/actions on the customer. • Answering client calls via our national call center routing system. • Complete ... More
  • 1968 S Park Ave, 1968 S Park Ave, BUFFALO, NY, USA
    Req #15523
    Saturday, November 28, 2020
    Position SummaryUnder general supervision and in accordance with established company policies and procedures, the Client Support Associate monitors client flow and assists in preliminary data entry and document collection to support an efficient and positive tax preparation experience. This position has access to and regularly works with information of a sensitive, highly confidential nature. This position promotes the Jackson Hewitt brand through the delivery of superior customer service. Essen ... More
  • Cincinnati, OH, USA
    Req #14142
    Monday, November 23, 2020
    Responsibilities • Presents the Company’s value proposition to clients concerning various company products and services and uses prescribed selling techniques. • Conducts a thorough in-person interview with potential clients, using the company’s propriety tax software application. • Delivers exceptional customer service by anticipating customer needs and considers the impact of all decisions/actions on the customer. • Answering client calls via our national call center routing system. • Complete ... More
  • 1142 New Britain Ave, West Hartford, CT 06110, USA
    Req #14989
    Sunday, November 22, 2020
    Responsibilities• Presents the Company’s value proposition to clients concerning various company products and services and uses prescribed selling techniques.• Conducts a thorough in-person interview with potential clients, using the company’s propriety tax software application.• Delivers exceptional customer service by anticipating customer needs and considers the impact of all decisions/actions on the customer.• Answering client calls via our national call center routing system. • Completes al ... More
  • 112 Douglas Ave Suite 105, 112 Douglas Ave Suite 105, PROVIDENCE, RI, USA
    Req #13818
    Friday, November 20, 2020
    Responsibilities• Presents the Company’s value proposition to clients concerning various company products and services and uses prescribed selling techniques.• Conducts a thorough in-person interview with potential clients, using the company’s propriety tax software application.• Delivers exceptional customer service by anticipating customer needs and considers the impact of all decisions/actions on the customer.• Answering client calls via our national call center routing system. • Completes al ... More
  • 501 N Cattlemen Rd Ste 300, 501 N Cattlemen Rd Ste 300, Sarasota, FL, USA
    Req #15531
    Thursday, November 19, 2020
     Who We Are At Jackson Hewitt, we are working hard for the hardest working Americans and we are on a mission to completely change the way our customers engage with their personal finances. Jackson Hewitt combines the fun, fast-paced culture of a startup with the scale and reputation of one of the nation’s largest tax return companies (over 6,000 locations). Job Description This is a Seasonal Work from Home Processing Clerk position. As a Processing Clerk you would be monitoring internal systems ... More
  • Cheval, FL, USA ● Citrus Park, FL, USA ● Greater Carrollwood, FL, USA ● Greater Northdale, FL, USA ● Lake Magdalene, FL, USA ● Lutz, FL, USA
    Req #14878
    Friday, November 13, 2020
    Responsibilities • Presents the Company’s value proposition to clients concerning various company products and services and uses prescribed selling techniques. • Conducts a thorough in-person interview with potential clients, using the company’s propriety tax software application. • Delivers exceptional customer service by anticipating customer needs and considers the impact of all decisions/actions on the customer. • Answering client calls via our national call center routing system. • Complete ... More
  • Jersey City, NJ, USA ● Sarasota, FL, USA
    Req #15310
    Tuesday, November 10, 2020
    The Director, Tax Product Management will lead our flagship tax product offering and be directly responsible for driving the profitability, design and management of Jackson Hewitt’s tax offering for existing and prospective customers. This job ensures that the product supports the company’s overall strategy and goals. The Tax Product Management Director is responsible for the product planning and execution throughout the Product Lifecycle, including: gathering and prioritizing product and custom ... More
  • Sarasota, FL, USA
    Req #15483
    Tuesday, November 10, 2020
    The Senior Systems Engineer is a fully competent technologist who tackles unsolved problems, demonstrates significant professional development, and often helps the team improve.What you'll do here: Design and implement a full vulnerability management solution for Jackson Hewitt’s public cloud enterprise wide infrastructure utilizing AWS services such as Systems Manager and EC2 Image Builder. This effort must allow for routine scheduled patching and software deployments of first party (i.e. Micro ... More
  • Virtual
    Req #15446
    Friday, October 30, 2020
    Be part of a team that is changing the tax industry and focusing on delivering exemplary customer service! As part of the Tax Debt Resolution (TDR) team at Jackson Hewitt, you will be an integral part of launching a new national business to help clients resolve their tax issues with the IRS. The TDR team is growing and has various roles available. All positions are remote, full-time year-round positions that are eligible for the following benefits:What you will get if you join us:Competitive Sal ... More
  • 1301 Euclid Ave E, 1301 E Euclid Ave, Des Moines, IA, USA
    Req #13921
    Wednesday, October 28, 2020
    Client Support Associate Store Operations ... More
  • Virtual
    Req #15420
    Friday, October 23, 2020
    POSITION SUMMARY CONSULTATIVE - NEXT BEST ACTION CONVERSATIONS – Inbound Calls, Outbound calls, Live Chats and email support.  As a member of the Digital team at Jackson Hewitt, our Digital Customer Service Lead will be an essential asset in a transformative, high-growth business that will be focusing on servicing our clients and driving client satisfaction for next Tax Season. Our services will include a variety of high-touch concierge-level engagement program with Customers for our innovative ... More
  • 1827 N Main St, 1827 N Main St, Pearland, TX, USA
    Req #15345
    Monday, October 5, 2020
    ... More
  • Virtual
    Req #15338
    Thursday, October 1, 2020
    POSITION DESCRIPTION Job Title: Digital Customer Service Rep (DCSR) Location: Virtual – Work at Home Department: Customer Operations Reports To: Supervisor – Digital Care Team Created: September 2020 POSITION SUMMARY CONSULTATIVE - NEXT BEST ACTION CONVERSATIONS – Inbound Calls, Outbound calls, Live Chats and email support. As a member of the Digital team at Jackson Hewitt, our Digital Customer Service Representatives will be an essential asset in a transformative, high-growth business ... More
  • Virtual
    Req #12031
    Tuesday, July 28, 2020
    Be part of a team that is changing the tax industry and focusing on delivering exemplary customer service! As a Case Manager within the Tax Debt Resolution team at Jackson Hewitt, you will be an integral part of launching a new national business to help clients resolve their tax issues with the IRS. This is a client facing representative for our tax debt resolution services and you will interact with our clients on a regular basis to help them get into compliance with the IRS. As such, an integr ... More
  • Sarasota, FL, USA
    Req #13939
    Monday, July 20, 2020
    Be part of a team that is changing the tax industry and focusing on delivering exemplary customer service! As a Case Management Associate within the Tax Debt Resolution team at Jackson Hewitt, you will be an integral part of launching a new national business to help clients resolve their tax issues with the IRS. You will serve as a “utility player”, supporting our pool of Case Managers across a broad number of functions, including onboarding new clients, preparing initial client documents, revie ... More
  • Virtual
    Req #13939
    Monday, July 20, 2020
    Be part of a team that is changing the tax industry and focusing on delivering exemplary customer service! As a Case Management Associate within the Tax Debt Resolution team at Jackson Hewitt, you will be an integral part of launching a new national business to help clients resolve their tax issues with the IRS. You will serve as a “utility player”, supporting our pool of Case Managers across a broad number of functions, including onboarding new clients, preparing initial client documents, revie ... More