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  • Sarasota, FL, USA ● Virtual
    Req #15666
    Friday, May 7, 2021
    As a Tax Resolution Client Advocate at Jackson Hewitt, you will be an integral part of growing national business to help clients resolve their tax issues with the IRS. The TR Client Advocate will be the client facing representative for our tax resolution services and will interact with our clients on a regular basis to help resolve their tax issues with the IRS. This position will ideally be located in JH's Sarasota, FL corporate office. Due to covid, JH's corporate offices are working remotely. ... More
  • Sarasota, FL, USA ● Virtual
    Req #15667
    Friday, May 7, 2021
    As a Tax Resolution Tax Consultant handling financial product sales at Jackson Hewitt, you will be an integral part of growing national business to help clients resolve their tax issues with the IRS. The TR Tax Consultant will consult with prospective clients to resolve their tax issues with the IRS and State taxing authorities. If the client qualifies and needs our services, the Tax Consultant will be responsible for developing a plan of action and selling tax resolution services to clients.  T ... More
  • Sarasota, FL, USA
    Req #15788
    Friday, May 7, 2021
    If you want to be part of a team that is changing the industry, with a focus on delivering exemplary client service, then join Jackson Hewitt!! As a Tax Resolution Document Specialist at Jackson Hewitt, you will be an integral part of growing national business to help clients resolve their tax issues with the IRS.  What you'll do here: Organize, Scan, and Upload important customer documents from the MailroomPrepare and send important customer tax resolution contractsManage heavy mail volumes - i ... More
  • 3706 Diann Marie Rd, 3706 Diann Marie Rd, Louisville, KY, USA
    Req #15622
    Friday, May 7, 2021
    Position SummaryUnder general supervision and in accordance with established company policies and procedures, the Client Support Associate monitors client flow and assists in preliminary data entry and document collection to support an efficient and positive tax preparation experience. This position has access to and regularly works with information of a sensitive, highly confidential nature. This position promotes the Jackson Hewitt brand through the delivery of superior customer service. Essen ... More
  • Lebanon, IN 46052, USA
    Req #15565
    Friday, May 7, 2021
    Responsibilities • Presents the Company’s value proposition to clients concerning various company products and services and uses prescribed selling techniques. • Conducts a thorough in-person interview with potential clients, using the company’s propriety tax software application. • Delivers exceptional customer service by anticipating customer needs and considers the impact of all decisions/actions on the customer. • Answering client calls via our national call center routing system. • Complete ... More
  • 1968 S Park Ave, 1968 S Park Ave, BUFFALO, NY, USA
    Req #15523
    Friday, May 7, 2021
    Position SummaryUnder general supervision and in accordance with established company policies and procedures, the Client Support Associate monitors client flow and assists in preliminary data entry and document collection to support an efficient and positive tax preparation experience. This position has access to and regularly works with information of a sensitive, highly confidential nature. This position promotes the Jackson Hewitt brand through the delivery of superior customer service. Essen ... More
  • Sarasota, FL, USA ● Virtual
    Req #15749
    Thursday, May 6, 2021
    If you want to be part of a team that is changing the industry, with a focus on delivering exemplary client service then join Jackson Hewitt!! As a Tax Resolution Licensed Tax Professional at Jackson Hewitt, you will be an integral part of growing national business to help clients resolve their tax issues with the IRS.The TR Licensed Tax Professional will work TR team members, the IRS, and state taxing authorities to resolve clients’ tax problems.This position will ideally be located in JH's Sar ... More
  • Sarasota, FL, USA
    Req #15668
    Thursday, May 6, 2021
    If you want to be part of a team that is changing the industry, with a focus on delivering exemplary customer service then join Jackson Hewitt!  As a Tax Resolution Business Tax Preparer at Jackson Hewitt, you will be an integral part of growing national business to help clients resolve their tax issues with the IRS.  The TR Business Tax Preparer will work directly with clients and internal TR team members to accurately file current and prior year tax returns which are needed to resolve their ta ... More
  • Sarasota, FL, USA
    Req #15793
    Tuesday, May 4, 2021
    Do you have professional tax preparation experience and enjoy working with technology? Do you use Excel macro logic to work faster, smarter? At Jackson Hewitt Tax Services, our Tax Development Team uses their Microsoft Office skills to design and develop tax content using Visual Basic. The Tax Developer is a key member of the team reproducing IRS and state tax agency forms and calculations to enable Jackson Hewitt to deliver quality technology solutions to the business.What you'll do:Develop cos ... More
  • New Albany, IN 47150, USA
    Req #15704
    Tuesday, May 4, 2021
    Full Time and Part Time PositionsResponsibilities • Presents the Company’s value proposition to clients concerning various company products and services and uses prescribed selling techniques. • Conducts a thorough in-person interview with potential clients, using the company’s propriety tax software application. • Delivers exceptional customer service by anticipating customer needs and considers the impact of all decisions/actions on the customer. • Answering client calls via our national call ... More
  • 4462 Marie Dr, 4462 Marie Dr, MIDDLETOWN, OH, USA
    Req #14771
    Monday, May 3, 2021
    Position SummaryUnder general supervision and in accordance with established company policies and procedures, the Client Support Associate monitors client flow and assists in preliminary data entry and document collection to support an efficient and positive tax preparation experience. This position has access to and regularly works with information of a sensitive, highly confidential nature. This position promotes the Jackson Hewitt brand through the delivery of superior customer service. Essen ... More
  • Sarasota, FL, USA ● Virtual
    Req #15795
    Friday, April 30, 2021
     The Benefits Assistant works closely with the Benefits Specialist to ensure successful coordination and execution of the companies benefits programs.    This position will be responsible for assisting in the administration of benefit programs and educating employees about the processes and procedures regarding care under these programs. You will also assist in writing benefit communications. In addition, this position will be responsible for an extensive range of benefit related responsibiliti ... More
  • 1530 WALMART DRIVE, 1530 WALMART DR, LEBANON, OH, USA
    Req #14758
    Friday, April 30, 2021
    Responsibilities • Presents the Company’s value proposition to clients concerning various company products and services and uses prescribed selling techniques. • Conducts a thorough in-person interview with potential clients, using the company’s propriety tax software application. • Delivers exceptional customer service by anticipating customer needs and considers the impact of all decisions/actions on the customer. • Answering client calls via our national call center routing system. • Complete ... More
  • Jersey City, NJ, USA ● Virtual
    Req #15792
    Thursday, April 29, 2021
    Jackson Hewitt is looking for a Senior Director, Audience & Data Platforms. The ideal candidate looks at the traditional question of “Who are our clients?” and answers with an expertise rooted in analytical insight. They spend their days leveraging their quantitative chops to define and determine the depth and breadth of their audience segments. They are as comfortable obsessing about new audiences for growth, slicing diverse segments for tests to optimize learnings and can’t wait to uncover the ... More
  • ADM

    Providence, RI, USA
    Req #15415
    Monday, April 26, 2021
    POSITION SUMMARY The District Manager is responsible for building and coaching an empowered, committed high performing team to achieve results and drive Jackson Hewitt strategies by providing the most amazing service to our clients and achieving operating excellence. This position has full accountability for financial results including all key metrics and growing the overall brand within the assigned district (20-30 locations). Excellent leadership skills, communication abilities and a passion f ... More
  • Sarasota, FL, USA ● Virtual
    Req #15775
    Friday, April 23, 2021
    At Jackson Hewitt, we are working hard for the hardest working and we are on a mission to completely change the way our customers engage with their personal finances. Jackson Hewitt combines the fun, fast-paced culture of a startup with the scale and reputation of one of the nation’s largest retailers (over 6,000 locations).  At Jackson Hewitt we have a passion for our employees and our customers. We recognize and appreciate that our team members are our single greatest competitive advantage. Be ... More
  • Sarasota, FL, USA ● Virtual
    Req #15785
    Thursday, April 22, 2021
    Jackson Hewitt is seeking an experienced Enrolled Agent to fill a unique full-time, year-round position within our Tax Support Team. This position is responsible for providing a world class experience to Jackson Hewitt Franchise and Corporate employees by answering complicated Federal and State Tax questions from Tax Preparers in the field. You will also act as the liaison between our preparers in the field and our Tax Compliance and Tax Development teams to effect solutions. By making recommend ... More
  • 1435 E MAIN ST, 1435 E MAIN ST, FREDERICKSBURG, TX, USA
    Req #15596
    Monday, April 19, 2021
    Client Support Associate Store OperationsFredericksburg, Texas 78624  At Jackson Hewitt, we are working hard for the hardest working and we are on a mission to completely change the way our customers engage with their personal finances. Jackson Hewitt combines the fun, fast-paced culture of a startup with the scale and reputation of one of the nation’s largest retailers (over 6,000 locations).We have a passion for our employees and our customers. We recognize and appreciate that our team members ... More
  • Brockton, MA, USA ● Fall River, MA, USA ● Providence, RI, USA
    Req #15624
    Friday, April 16, 2021
    Four 10 to 12 hour days. Setting up kiosks in Wal-marts across Massachusetts and Rhode Island. We provide needed transportation and equipment to perform the job.This occurs twice a year in the same length of about a week. You can do it just this once or come back season after season. ... More
  • Jersey City, NJ, USA ● Sarasota, FL, USA ● Virtual
    Req #15789
    Tuesday, April 13, 2021
    About the role:Jackson Hewitt is looking for an experienced Senior Director of Digital Experience & Performance to focus on delivering best in class website-oriented customer experiences, increase conversion for prospect growth and improve engagement on JacksonHewitt.com.  This role will ensure that the experience and content across our Home Page, website navigation, and core web journeys delivers the best possible Customer Experience while maximizing Customer engagement with our brand, products ... More
  • Virtual
    Req #15778
    Tuesday, April 13, 2021
    The Client Care Representative 1 position is responsible for providing a world class experience to Jackson Hewitt current and potential clients by answering calls or web chats in a Work at Home Contact Center environment. You will resolve 1st Tier level interactions via phone and chat, or escalate to Tier 2 upon Client request or applicable resolution path. This is a Seasonal Position with a duration up to 6 months.This is a Seasonal Position with a duration up to 6 months. Essential Duties an ... More
  • Sarasota, FL, USA ● Virtual
    Req #15784
    Monday, April 12, 2021
    We’re looking for a passionate Full Stack Web Developer to join our team at Jackson Hewitt.  You’ll be a core contributor for our premier websites and web services.  You’ll work on a scrum team, partner with others, and have the opportunity to transform our platform while providing the very best user experience. Show your skills and grow your career at Jackson Hewitt. What you’ll do here:Design and implement new features for our external consumer and internal websites and web services in .Net Fr ... More
  • Jersey City, NJ, USA
    Req #15734
    Friday, April 9, 2021
    The Manager, Product Analytics will be responsible for surfacing actionable data-driven insights to drive strategy for financial products offered by Jackson Hewitt, partnering closely with the Director of Analytics. This is a highly visible role that will require collaboration with the Head of Financial Products and is instrumental to overall business success.This position is ideal for someone who is ambitious, hardworking, enjoys problem-solving, and isn’t afraid to roll up their sleeves and ge ... More
  • Sarasota, FL, USA
    Req #15788
    Friday, April 9, 2021
    If you want to be part of a team that is changing the industry, with a focus on delivering exemplary client service, then join Jackson Hewitt!! As a Tax Resolution Document Specialist at Jackson Hewitt, you will be an integral part of growing national business to help clients resolve their tax issues with the IRS.  What you'll do here: Organize, Scan, and Upload important customer documents from the MailroomPrepare and send important customer tax resolution contractsManage heavy mail volumes - i ... More
  • 6452 E. Mockingbird Lane, 6452 E MOCKINGBIRD LN, Dallas, TX, USA
    Req #15787
    Friday, April 9, 2021
    Responsibilities • Presents the Company’s value proposition to clients concerning various company products and services and uses prescribed selling techniques. • Conducts a thorough in-person interview with potential clients, using the company’s propriety tax software application. • Delivers exceptional customer service by anticipating customer needs and considers the impact of all decisions/actions on the customer. • Answering client calls via our national call center routing system. • Complete ... More