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  • Tax Preparer Lafayette, CO

    Lafayette, CO, USA
    Req #14959
    Friday, February 26, 2021
    Responsibilities• Presents the Company’s value proposition to clients concerning various company products and services and uses prescribed selling techniques.• Conducts a thorough in-person interview with potential clients, using the company’s propriety tax software application.• Delivers exceptional customer service by anticipating customer needs and considers the impact of all decisions/actions on the customer.• Answering client calls via our national call center routing system. • Completes al ... More
    Apply

  • Client Support Associate Store Operations 13225

    4462 Marie Dr, 4462 Marie Dr, MIDDLETOWN, OH, USA
    Req #14771
    Friday, February 26, 2021
    Position SummaryUnder general supervision and in accordance with established company policies and procedures, the Client Support Associate monitors client flow and assists in preliminary data entry and document collection to support an efficient and positive tax preparation experience. This position has access to and regularly works with information of a sensitive, highly confidential nature. This position promotes the Jackson Hewitt brand through the delivery of superior customer service. Essen ... More
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  • Client Support Associate Store Operations Westport Road Walmart

    3706 Diann Marie Rd, 3706 Diann Marie Rd, Louisville, KY, USA
    Req #15622
    Friday, February 26, 2021
    Position SummaryUnder general supervision and in accordance with established company policies and procedures, the Client Support Associate monitors client flow and assists in preliminary data entry and document collection to support an efficient and positive tax preparation experience. This position has access to and regularly works with information of a sensitive, highly confidential nature. This position promotes the Jackson Hewitt brand through the delivery of superior customer service. Essen ... More
    Apply

  • Tax Preparer I Store Operations Lebanon

    Lebanon, IN 46052, USA
    Req #15565
    Friday, February 26, 2021
    Responsibilities • Presents the Company’s value proposition to clients concerning various company products and services and uses prescribed selling techniques. • Conducts a thorough in-person interview with potential clients, using the company’s propriety tax software application. • Delivers exceptional customer service by anticipating customer needs and considers the impact of all decisions/actions on the customer. • Answering client calls via our national call center routing system. • Complete ... More
    Apply

  • Client Support Associate Store Operations

    1968 S Park Ave, 1968 S Park Ave, BUFFALO, NY, USA
    Req #15523
    Friday, February 26, 2021
    Position SummaryUnder general supervision and in accordance with established company policies and procedures, the Client Support Associate monitors client flow and assists in preliminary data entry and document collection to support an efficient and positive tax preparation experience. This position has access to and regularly works with information of a sensitive, highly confidential nature. This position promotes the Jackson Hewitt brand through the delivery of superior customer service. Essen ... More
    Apply

  • Tax Preparer

    Plano, TX 75024, USA
    Req #11687
    Friday, February 26, 2021
    Responsibilities• Presents the Company’s value proposition to clients concerning various company products and services and uses prescribed selling techniques.• Conducts a thorough in-person interview with potential clients, using the company’s propriety tax software application.• Delivers exceptional customer service by anticipating customer needs and considers the impact of all decisions/actions on the customer.• Answering client calls via our national call center routing system. • Completes al ... More
    Apply

  • Operations Support Representative 1 Phone and/or Chat

    Virtual
    Req #15524
    Thursday, February 25, 2021
    We are Jackson Hewitt, Working Hard for the Hardest Working.NO SALES – NO OUTBOUND CALLS – FLEXIBLE SCHEDULES – A REAL WORK AT HOME OPPORTUNITYIn a world where the hardest working Americans are strapped for both time, and money, Jackson Hewitt is on a mission to be their advocate. For many of our clients, the tax return is the most important financial event of the year, and the biggest paycheck many will receive. We would like your help in supporting our 6000 nationwide offices to run smoothly b ... More
    Apply

  • Senior Manager Human Resources

    Sarasota, FL, USA ● Virtual
    Req #15763
    Wednesday, February 24, 2021
    Jackson Hewitt is looking for a seasoned HR Business Partner to work with business leaders to achieve results through our people and help us achieve our goals of aggressive growth and continued innovation.  This role is a key business partner responsible for employee relations, performance management, talent development, and talent acquisition.  The Ideal candidate: Is innovative, strategic, and ever-curious about driving an employee experience that enables high performance results.Equal parts t ... More
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  • Client Care Representative 1 CCOS (Work At Home)

    Virtual
    Req #15312
    Wednesday, February 24, 2021
    POSITION SUMMARY The Client Care Representative 1 position is responsible for providing a world class experience to Jackson Hewitt current and potential clients by answering calls or web chats in a Work at Home Contact Center environment. You will resolve 1st Tier level interactions via phone and chat, or escalate to Tier 2 upon Client request or applicable resolution path. This is a Seasonal Position with a duration up to 6 months. ESSENTIAL DUTIES AND RESPONSIBILITIES To perform the job ... More
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  • District Mgr COO - Erie

    Erie, PA, USA
    Req #15762
    Wednesday, February 24, 2021
    POSITION SUMMARY The District Manager is responsible for building and coaching an empowered, committed high performing team to achieve results and drive Jackson Hewitt strategies by providing the most amazing service to our clients and achieving operating excellence. This position has full accountability for financial results including all key metrics and growing the overall brand within the assigned district (20-30 locations). Excellent leadership skills, communication abilities and a passion f ... More
    Apply

  • Tax Preparer - Seasonal

    Bradenton, FL 34208, USA
    Req #15541
    Wednesday, February 24, 2021
    Responsibilities • Presents the Company’s value proposition to clients concerning various company products and services and uses prescribed selling techniques. • Conducts a thorough in-person interview with potential clients, using the company’s propriety tax software application. • Delivers exceptional customer service by anticipating customer needs and considers the impact of all decisions/actions on the customer. • Answering client calls via our national call center routing system. • Complete ... More
    Apply

  • Technology Continuous Improvement Director

    Sarasota, FL, USA ● Virtual
    Req #15761
    Tuesday, February 23, 2021
    The Director, Technology Continuous Improvement will be responsible for guiding, leading, shaping, developing and implementing continuous improvement programs for the Technology Department at Jackson Hewitt.This position will ideally be located in JH's Sarasota, FL corporate office. Due to covid, JH's corporate offices are working remotely. Once teams return to the office, this position will be located within the office; however, we are open to a hybrid schedule (3 days in the office, 2 days rem ... More
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  • Tax Preparer - Seasonal

    Sarasota County, FL, USA ● Sarasota, FL, USA
    Req #15750
    Tuesday, February 23, 2021
    Responsibilities• Presents the Company’s value proposition to clients concerning various company products and services and uses prescribed selling techniques.• Conducts a thorough in-person interview with potential clients, using the company’s propriety tax software application.• Delivers exceptional customer service by anticipating customer needs and considers the impact of all decisions/actions on the customer.• Answering client calls via our national call center routing system. • Completes al ... More
    Apply

  • Tax Preparer I Store Operations Grantline Walmart

    New Albany, IN 47150, USA
    Req #15704
    Tuesday, February 23, 2021
    Full Time and Part Time PositionsResponsibilities • Presents the Company’s value proposition to clients concerning various company products and services and uses prescribed selling techniques. • Conducts a thorough in-person interview with potential clients, using the company’s propriety tax software application. • Delivers exceptional customer service by anticipating customer needs and considers the impact of all decisions/actions on the customer. • Answering client calls via our national call ... More
    Apply

  • Tax Preparer I Store Operations 51407 Lebanon

    1530 WALMART DRIVE, 1530 WALMART DR, LEBANON, OH, USA
    Req #14758
    Tuesday, February 23, 2021
    Responsibilities • Presents the Company’s value proposition to clients concerning various company products and services and uses prescribed selling techniques. • Conducts a thorough in-person interview with potential clients, using the company’s propriety tax software application. • Delivers exceptional customer service by anticipating customer needs and considers the impact of all decisions/actions on the customer. • Answering client calls via our national call center routing system. • Complete ... More
    Apply

  • Regulatory Compliance Attorney

    Jersey City, NJ, USA ● Sarasota, FL, USA
    Req #15661
    Monday, February 22, 2021
    About the Role:The Regulatory Compliance Attorney is responsible for managing state licensing efforts including applications for new state licenses, managing renewals of existing licenses, managing regulatory requests and audits, and ensuring ongoing compliance with state and federal regulatory requirements according to company policies and applicable law.  This position is currently remote; however, will be in-office once JH's corporate offices return to full-time in office. This position can b ... More
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  • Senior Manager Product Management

    Jersey City, NJ, USA ● Sarasota, FL, USA
    Req #15687
    Monday, February 22, 2021
    At Jackson Hewitt, we're looking to disrupt the professional tax preparation industry by offering meaningful financial products and services to the hardest working Americans. Our mission is to completely change the way our customers engage with their personal finances and start that conversation at tax time, when most of our customers will be receiving their biggest “pay check” of the year. We are one of the nation’s largest retailers, with over 6,000 locations during tax season and our partners ... More
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  • Senior Manager Local Retail Marketing Strategy

    Jersey City, NJ, USA
    Req #15754
    Monday, February 22, 2021
    About the role:Jackson Hewitt is looking for a Senior Manager of Local Marketing and Activation who can lead the transformation of our local marketing efforts into an efficient multichannel acquisition funnel. As the Senior Manager, Local Marketing and Activation, you’ll be responsible for developing plans to drive the activation of thousands of our locations and team members, as well as determining ongoing support & success programs. Your plans will need to take into account different geographi ... More
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  • ADM

    Providence, RI, USA
    Req #15415
    Monday, February 22, 2021
    POSITION SUMMARY The District Manager is responsible for building and coaching an empowered, committed high performing team to achieve results and drive Jackson Hewitt strategies by providing the most amazing service to our clients and achieving operating excellence. This position has full accountability for financial results including all key metrics and growing the overall brand within the assigned district (20-30 locations). Excellent leadership skills, communication abilities and a passion f ... More
    Apply

  • Tax Preparer I Store Operations (Gadsden)

    340 E MEIGHAN BLVD, 340 E MEIGHAN BLVD, GADSDEN, AL, USA
    Req #15479
    Saturday, February 20, 2021
    Responsibilities • Presents the Company’s value proposition to clients concerning various company products and services and uses prescribed selling techniques. • Conducts a thorough in-person interview with potential clients, using the company’s propriety tax software application. • Delivers exceptional customer service by anticipating customer needs and considers the impact of all decisions/actions on the customer. • Answering client calls via our national call center routing system. • Complete ... More
    Apply

  • Operations Support Representative 1 Phone and/or Chat

    Virtual
    Req #15524
    Monday, February 15, 2021
    We are Jackson Hewitt, Working Hard for the Hardest Working.NO SALES – NO OUTBOUND CALLS – FLEXIBLE SCHEDULES – A REAL WORK AT HOME OPPORTUNITYIn a world where the hardest working Americans are strapped for both time, and money, Jackson Hewitt is on a mission to be their advocate. For many of our clients, the tax return is the most important financial event of the year, and the biggest paycheck many will receive. We would like your help in supporting our 6000 nationwide offices to run smoothly b ... More
    Apply

  • Client Support Associate Store Operations

    1435 E MAIN ST, 1435 E MAIN ST, FREDERICKSBURG, TX, USA
    Req #15596
    Monday, February 15, 2021
    Client Support Associate Store OperationsFredericksburg, Texas 78624  At Jackson Hewitt, we are working hard for the hardest working and we are on a mission to completely change the way our customers engage with their personal finances. Jackson Hewitt combines the fun, fast-paced culture of a startup with the scale and reputation of one of the nation’s largest retailers (over 6,000 locations).We have a passion for our employees and our customers. We recognize and appreciate that our team members ... More
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  • Saukville - Tax Preparer

    Saukville, WI, USA
    Req #15040
    Sunday, February 14, 2021
    Part-Time and Full-Time positions availableResponsibilities• Presents the Company’s value proposition to clients concerning variouscompany products and services and uses prescribed selling techniques.• Conducts a thorough in-person interview with potential clients, using thecompany’s propriety tax software application.• Delivers exceptional customer service by anticipating customer needs andconsiders the impact of all decisions/actions on the customer.• Answering client calls via our national ca ... More
    Apply

  • Senior Scrum Master

    Sarasota, FL, USA
    Req #15417
    Friday, February 12, 2021
    As a Senior Scrum Master, at Jackson Hewitt you will be an integral part of our product development team, charged with delivery of business value in the form of industry-leading products. As a Servant Leader for multiple scrum teams, you will leverage agile methodologies and principles to help the team deliver innovative products and services to our tax clients, tax preparers and operators. As a Jackson Hewitt Scrum Master you will:Guide and coach the team on Agile/Scrum practices and how to bec ... More
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  • Senior Systems Engineer - Cloud System Engineer

    Sarasota, FL, USA ● Virtual
    Req #15483
    Thursday, February 11, 2021
    The Senior Systems Engineer is a fully competent technologist who tackles unsolved problems, demonstrates significant professional development, and often helps the team improve. Preferred location is Sarasota, FL; however, we are open to fully or hybrid remote (3 days remote, 2 days in the office). Must live in the US.What you'll do here: Design and implement a full vulnerability management solution for Jackson Hewitt’s public cloud enterprise wide infrastructure utilizing AWS services such as S ... More
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