Marketing Services Coordinator

Janney Montgomery Scott LLC, 1717 Arch Street, Philadelphia, Pennsylvania, United States of America Req #565
Friday, February 19, 2021
Janney is an award-winning full-service financial services firm committed to understanding our clients' needs and providing advice beyond investments.  We are equally committed to building a diverse workforce and inclusive culture where employees can use their talents to thrive and grow professionally with the firm.

Reporting to the Manager, Advisor Marketing & Communications, the PCG Marketing Services Coordinator will support the entire PCG Marketing Services team. Responsibilities include, but are not limited to, coordinating the intake and assignment or scheduling of requests for customized advisor and team marketing material, requests for marketing training, managing the assignment of projects and deliverables, and serving as a first point of contact for advisors’ inbound questions and requests for help on marketing service and support.

Required Skills

·Serve as first point of contact for incoming requests via calls, email, voicemail; manage inbound and outbound calls and emails in a timely matter

·Route projects and requests to appropriate internal departments or team members using the project management and workflow system in place

·Engage internal team members as needed to address design, digital, and consultative field requests

·Review current and future timelines and job statuses with the Manager, Advisor Marketing & Communications, and if necessary, the individuals working on the jobs

·Fulfill other Marketing Communications Department projects as assigned

Required Experience

·1-3 years of marketing communications experience preferred, but not required

·Client or customer service/help desk experience preferred, not required

·Project management skills, including strong attention to detail and ability to manage multiple projects simultaneously

·Client service oriented, positive demeanor, able to handle high volume, multiple priorities

·Excellent communication, organizational, and problem-solving abilities

·Superior time management and organization; expertise in meeting tight deadlines and tracking projects delivered

·Proficient in Workfront Project Management software preferred

·Proficient writing, editing, and proofreading skills

·Proficient in MS Office Suite: Word, Excel, PowerPoint

·Takes initiative and is self-motivated

·Financial services experience preferred, but not required

Janney is dedicated to promoting and supporting diversity within our workplace.  We provide an environment that promotes respect, integrity, teamwork, achievement and acceptance regardless of age, disability, education, gender, gender expression, gender identity, job level, marital status, military status, national origin, parental status, pregnancy, race, religion, sexual orientation, socioeconomic status, or other protected factors. Janney is committed to equal employment opportunities and providing reasonable accommodations to applicants with physical and/or mental disabilities.

Other details

  • Pay Type Salary
  • Janney Montgomery Scott LLC, 1717 Arch Street, Philadelphia, Pennsylvania, United States of America