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  • Ann Arbor, MI, USA ● Virtual
    Req #1529
    Friday, February 26, 2021
    Essential Duties and Responsibilities: The Director, Business Process Engineer is part of the Business Transformation Team and works closely with the Default Servicing team members to identify, research, analyze, propose, and design potential areas of improvement in Loss Mitigation (retention, liquidation, SPOC, decisioning, fulfillment), Foreclosure, Bankruptcy, Property Preservation, and Claims; collaborates with business process owners to design and document accurate and effective pro ... More
  • Virtual
    Req #1411
    Friday, February 26, 2021
    This position is part of enterprise architecture team for Home point. Enterprise Architecture (EA) at HPF sets the direction and establishes the approach for integrating applications, programs, tools, and data across the company’s internal and external systems.  The EA is the adhesive that integrates the project and program strategies across multiple programs and projects and ensures alignment with business drivers, roadmaps, and priorities. This Solution Architect would be an important ... More
  • Dallas, TX, USA ● Farmers Branch, TX, USA
    Req #1523
    Thursday, February 25, 2021
    The Front-line Servicing Trainer is responsible for facilitating training sessions, within our Servicing department, in such a way that minimizes disruption to normal work, while ensuring that associates achieve the levels of skill necessary for their jobs.  Create a positive learning environment Deliver quick, content rich, learning experiences in the best way for the learner and the business: on-the-job, one-on-one coaching/mentoring, training huddles, floor support ... More
  • Virtual
    Req #1520
    Thursday, February 25, 2021
    Position Summary: The role of the Lead Software Engineer is to build and provide ownership over, high-quality, innovative, and high-performance software that complies with coding standards and technical design. The Lead Software Engineer is also responsible for leading and mentoring technical teams through the project lifecycle. You will be responsible for defining, designing, and estimating technical work, and overseeing the quality of technical deliverables. Essential Functions and ... More
  • Dallas, TX, USA ● Farmers Branch, TX, USA
    Req #1519
    Thursday, February 25, 2021
    The Special Loans Analyst will be responsible for updating and managing ARMs and other special loan products, SCRA processing, loan modification booking, payee setup, year-end processing, partial releases, vendor management, loan recast processing, escrow and billing statements, return mail, and audit coordination for the Servicing Division.   Responsibilities: Audit various exception reports for Special Loans functions Ensure that all outgoing and incoming loan transfers hav ... More
  • Dallas, TX, USA ● Farmers Branch, TX, USA
    Req #1417
    Wednesday, February 24, 2021
    The Servicing Correspondence Specialist supports Home Point Financial Corporation’s Contact Center associates by responding to borrower Qualified Written Requests, emails, and credit correction requests. This individual also ensures Home Point Financial is meeting standard industry requirements while meeting its asset management goals.  Respond to borrower Qualified Written Requests and customer emails. Perform credit corrections and updates with the credit bureaus via E-Oscar appl ... More
  • Chandler, AZ, USA
    Req #1488
    Wednesday, February 24, 2021
    The Sales Manager’s responsibility is to supervise, manage, coach, and motivate the mortgage loan originators to ensure that production goals are met.   Work in tandem with leadership to ensure a great work environment. Network within the mortgage industry to recruit and retain a group of high performing Mortgage Loan Originators. Oversee Mortgage Loan Originators and continually educate and provide ongoing training to loan originators on sales techniques, customer service ... More
  • Virtual
    Req #1515
    Tuesday, February 23, 2021
    Underwriters at Homepoint are responsible for evaluating the single biggest transaction for consumers in their lives.    The analytical and data driven decisions that an Underwriter makes are critical to our success.    They also determine if loan files submitted for credit decisions meet Secondary market, Homepoint credit guidelines  and overall risk profile as defined by Homepoint.    •           Review and validate loan application data and documents received for decision ... More
  • Chandler, AZ, USA
    Req #1514
    Tuesday, February 23, 2021
    The Servicing Customer Service Representative supports Home Point Financial’s customers and employees by providing superior customer service, presenting a professional image, and maintaining excellent communication with all Home Point Financial customers and/or offices. This individual will be responsible for providing an exceptional experience for all customers through administrative support for management level personnel, management of phone call activity, and managing final documents for mo ... More
  • Dallas, TX, USA ● Farmers Branch, TX, USA
    Req #1513
    Tuesday, February 23, 2021
    The Servicing Customer Service Representative supports Home Point Financial’s customers and employees by providing superior customer service, presenting a professional image, and maintaining excellent communication with all Home Point Financial customers and/or offices. This individual will be responsible for providing an exceptional experience for all customers through administrative support for management level personnel, management of phone call activity, and managing final documents for mo ... More
  • Chandler, AZ, USA
    Req #1512
    Tuesday, February 23, 2021
    Contact The Servicing Team Lead will assist the Contact Center Director with overseeing, coaching, and developing a team of representatives to ensure Home Point customers are receiving the highest quality of customer service. This position will work to ensure Home Point meets standard industry requirements while achieving its asset management goals. Confers with customers by phone, email, fax or mail in order to provide information about     products and services.  Keeps accurate ... More
  • Dallas, TX, USA ● Virtual
    Req #1510
    Tuesday, February 23, 2021
    The Loss Mitigation Underwriting Team Lead will assist the Underwriting Director with overseeing, coaching, and developing a team of representatives to ensure Home Point customers are receiving the highest quality of customer service. This position will work to ensure Home Point meets standard industry requirements while achieving its asset management goals.   Responsible for overseeing day-to-day performance metrics and reporting to management.  Responsible for review ... More
  • Dallas, TX, USA ● Farmers Branch, TX, USA
    Req #1511
    Tuesday, February 23, 2021
    Contact The Servicing Team Lead will assist the Contact Center Director with overseeing, coaching, and developing a team of representatives to ensure Home Point customers are receiving the highest quality of customer service. This position will work to ensure Home Point meets standard industry requirements while achieving its asset management goals. Confers with customers by phone, email, fax or mail in order to provide information about     products and services.  Keeps accurate ... More
  • Dallas, TX, USA ● Farmers Branch, TX, USA
    Req #1509
    Tuesday, February 23, 2021
    The Default Counselor manages delinquent mortgage portfolios, utilizing an array of collection and workout techniques.  This individual works directly with borrowers to reach a permanent resolution to their delinquency by communicating all options available to them.    Contact borrowers, primarily through inbound and outbound calls, to determine reasons for delinquency and to communicate the importance of keeping the loan current.  Obtain commitments for delinquent payments, upd ... More
  • Dallas, TX, USA ● Virtual
    Req #1508
    Tuesday, February 23, 2021
    The Loss Mitigation Underwriting Manager will manage the Loss Mitigation Underwriting team, which consists of trial underwriters and closers.  The team will evaluate borrowers experiencing a financial hardship for potential workout options based on product type including repayment plans, modifications, short sales, and deed-in-lieu of foreclosure.   Coach and Develop Associates Create, update, and maintain loss mitigation policies, procedures, and job aids Mana ... More
  • Virtual
    Req #1507
    Tuesday, February 23, 2021
    The Sr Analytics Engineer specializes in working across business and technology domains to transform raw data into consumable information and business logic ready for analytics. Responsibilities: Demonstrate ability to influence change, define standards and apply software engineering best practices to cleans and transform data to enable data science and BI insights. Collaborate with Engineers, Business Analysts, Data Modelers, SMEs, and Data governance liaisons to achie ... More
  • Virtual
    Req #1506
    Tuesday, February 23, 2021
    Senior Software Engineer The role of the Senior Software Engineer is to build and provide ownership over high-quality, innovative, and high-performance software that complies with coding standards and technical design. As a senior engineer, you will also contribute to software design, continuous improvement initiatives, and technical guidance and mentoring. Essential Functions and Responsibilities:Work in an Agile environment, focusing on sustainable development of high performance scalable, and ... More
  • Ann Arbor, MI, USA ● Virtual
    Req #1505
    Tuesday, February 23, 2021
    Program Administrator  The Program Administrator will work closely with the Process Automation team to support execution of the program goals and road maps. Using advanced communication and organization skills the Program Administrator will ensure project participants and stakeholders are aligned and adequately informed of progress, risks, issues, and dependencies.    Essential Functions and Responsibilities: Maintain alignment between Product Managers, Product Owners and Proces ... More
  • Dallas, TX, USA ● Farmers Branch, TX, USA
    Req #1504
    Tuesday, February 23, 2021
    The Cashiering Analyst II is responsible to accurately and timely perform all required functions within the Cash department including but not limited to the following: posting payments to mortgage loan accounts correctly and consistently, perform research and resolve customer and external department payment inquiries, process payoff quotes and post funds to pay off accounts.  Additional responsibilities include research and resolution of complex payment issues and escalated borrower complaints ... More
  • Dallas, TX, USA ● Farmers Branch, TX, USA
    Req #1503
    Tuesday, February 23, 2021
    The Servicing Cashiering Analyst is responsible to accurately and timely perform required functions within the Cash department including but not limited to the following: posting payments to mortgage loan accounts correctly and consistently, process payoff quotes and post funds to pay off accounts and research and resolve payment inquiries. The candidate must understand and follow various investor and regulatory requirements, recommend updates to servicing policies and procedures to management ... More
  • Virtual
    Req #1502
    Tuesday, February 23, 2021
    Essential Duties and Responsibilities:  • Develop and support delivery of a comprehensive and coordinated internal communication strategy that supports company goals  • Draft, proofread, edit, and layout content for a variety of internal communications including emails, newsletters, flyers, employee intranet, etc.  • Build and schedule internal and external emails using email marketing software  • Assist in the day-to-day management of internal intranet ensuring all materials a ... More
  • Virtual
    Req #1121
    Friday, February 19, 2021
    Summary Homepoint is looking for an experienced individual to help build and run an IT security compliance program. IT Security is an essential pillar to our company, our approach to digital the world, and we want to bring individuals who can be leaders in this area. The person will play a key role in managing and securing Homepoint’s enterprise environment. They will be given the ability to work with various teams to identify deficiencies, create controls, and report progress. Homepoint ... More
  • Clearwater, FL, USA ● Virtual
    Req #1493
    Friday, February 19, 2021
    Description:  The Settlement Agent Vetting & Oversight position is primarily responsible for the review and disposition of all Settlement Agents (e.g Closing/Signing Agent, Escrow Agent, Attorney) seeking to gain approval or renewal as a Home Point Approved Settlement Agent. The position requires a thorough understanding of Home Point’s Settlement Agent policies and procedures as well as interaction with senior management, employees, and agents.    Essential Functions:   The core fun ... More
  • Virtual
    Req #1490
    Friday, February 19, 2021
    Position Summary: The Engineering Manager is responsible for leading, coaching, and mentoring multiple technical teams through all phases of the software development lifecycle.  This individual will be responsible for the consistent application of technology and development best practices across the development organization in partnership with other Engineering and Business leadership.  You will be responsible for team deliverables against Home Point’s strategy in conjunction with your p ... More
  • Indianapolis, IN, USA ● Virtual
    Req #1489
    Friday, February 19, 2021
    The Client Support Associate II will be responsible for evaluating delegated correspondent scenarios from various sources.  This position plays a key role in providing assistance and service to the sales organization as well as correspondent clients in various capacities.  This role will be responsible for maintaining a high level of customer engagement.    Provide support for ongoing sales/customers  Respond to sales/customers inquiries promptly   Review and provide respo ... More