476000-Dock Services - Dock Lead

476000-Dock Services - Dock Lead

· The Dock Lead works under the direct supervision of the Transportation Supervisor.

· Participates and oversees the unloading of materials on the dock.

· Provides supervision and training to dock material handlers, salvage workers, baler and compactor operator.

· Provides Last Chance with trash containers and merchandise as needed.

· Ensures that merchandise is handled so that it does not become damaged or destroyed.

· Assures practices are consistent with Goodwill SOLAC’s policy and procedure, as well as applicable local, state and federal collection, and transport laws and regulations.

EXEMPLARY DUTIES / RESPONSIBILITIES:

· The Dock Lead participates and supervises the unloading and movement of donated goods, sorting as necessary.

· Assists Transportation Supervisor with supervising of all phases of operations in the area of transportation, dock and attended donation centers.

· Collaborates with management to modify daily routes, to accommodate the needs of customers.

· Keeps dock area clean and organized.

· Cultivates strong relationship with drivers and customers to reduce the stress that comes with last minute schedule changes.

· Assure handling of donations does not damage or destroy merchandise.

· Emphasizes careful handling and protective measures to prevent damage and loss of merchandise and/or equipment.

· Minimize trash.

· Provide direct supervision to dock material handlers.

· Assures safety standards and safe operation.

· Assures careful handling of equipment. Participates and oversees operation of machine equipment on dock to include, bailer, compactor, forklift and other equipment as needed.

· Responsible for Training, overseeing dock personnel on dock equipment.

· Able to use a computer to read and adhere to SharePoint policies, procedures and processes.

· Needs to have fluent communication skills, both oral and written.

· Able to deal effectively and courteously with the public, employees, service participants, and management at all levels.

· Able to work under pressure with minimum supervision. Ability to work quickly and accurately.

· Cooperates with Transportation Manager, Division Director, Co-Workers, and the Public.

· Able to meet deadlines and responds to special needs and other duties as assigned.

· Strong knowledge and understanding of the roadways throughout Goodwill SOLAC’s and its Service Area.

· Meet the needs of both internal and external customers, to include specifically our stores/ADC’s.

EDUCATION/EXPERIENCE:

· High School Diploma or its equivalent.

· Forklift Certification or ability to obtain. (the reason for ‘ability to obtain’, is Goodwill has its own certification program, as many companies do. It is not standard)

· Must be able to work a flexible schedule that includes evenings, weekends and holidays.

· Ability to work in a team environment in high pressure situations.

· Recent working knowledge of GPS (Tele-trac) Fleet Management software required.

· Previous position that has demonstrated ability to work effectively and efficiently with minimum supervision.

· Ability to understand and follow simple & complex instructions.

· Previous warehouse or material handling experience.

· Good communication skills, bilingual a plus.

KNOWLEDGE

Knowledge of processing and handling materials in a safe and efficient manner.

SKILLS:

· Able to work with a variety of people cooperatively.

· Good communication skills. Able to work safely and independently.

· Able to lift, carry, push, and pull at least 50lbs.

· Ability to work and supervise with a minimal supervision.

LICENSES:

· Valid CA Class C Driver’s License

o clean, current DMV printout

o up to date car insurance

· Forklift Certification

Job Type: Full-time

Pay: $14.00 per hour