Account Coordinator

Indianapolis, IN, USA Req #12061
Friday, November 20, 2020
Gannett Co., Inc. (NYSE: GCI) is an innovative, digitally focused media and marketing solutions company committed to strengthening communities across our network. With an unmatched reach at the national and local level, Gannett touches the lives of nearly 140 million people monthly with our Pulitzer-Prize winning content, consumer experiences and benefits, and advertiser products and services. Gannett brands include the USA TODAY and more than 260 daily local newspaper brands, digital marketing services companies ReachLocal, WordStream, and ThriveHive and U.K. media company Newsquest. There's never been a better time to join our talented team. Visit to learn more about our opportunities, and visit Gannett Privacy Policy to understand our privacy policy.

Job Responsibilities 

  • Accurately schedules customer ads and traffics artwork/digital fulfillment
  • Handles submitting creative in to ATOL for Design Team (DESIGNiQ) to build
  • Reviews and coordinates proof changes with customer; resolves ad scheduling issues
  • Uses Salesforce to manage day to day activities and responsibilities
  • Be accessible and approachable to answering questions from other teams/clients
  • Effectively manages multiple tasks and projects in a timely manner to meet deadlines
  • Assist Client Success Managers with order entry volume as needed
  • Assist Operations Manager with other tasks as assigned

Order Entry and Systems Support 

  • Bill and order products in all systems, with a focus on accuracy and quality of work
  • Handles digital fulfillment responsibilities as needed
  • Contact pagination for miscellaneous issues pertaining to completed ads
  • Manage creative fulfillment according to provided deadlines
  • Assist in researching why an ad did not run if necessary

Job Requirements 

  • Strong written and verbal communication
  • Strong attention to data detail with excellent organizational and problem-solving skills
  • Thrives in under pressure and can multi-task in a deadline-driven environment
  • Self-directed, open to coaching, and willing to work with others toward a common goal
  • Demonstrated high level of accuracy
  • Demonstrated patience, approach-ability and helpfulness
  • Self-starter, team player and team builder
  • Ability to contribute to a fast paced environment
  • PC and Internet proficiency including MS Office and Outlook
  • Proficiency in internal applications & CRM: OrderHub, ATOL, Salesforce is preferred
Gannett Co., Inc. is a proud equal opportunity employer. We are a drug free, EEO employer committed to a diverse workforce. We will consider all qualified candidates regardless of race, color, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, education, political affiliation, or veteran status. 

Other details

  • Job Family Advertising
  • Job Function Marketing Solutions
  • Pay Type Hourly
  • Indianapolis, IN, USA