Vice President, Beyond Fuel Product

Buckhead, Atlanta, GA, USA Req #1462
Friday, November 13, 2020

Vice President, Beyond Fuel Product

Summary:

FLEETCOR has initiated a search for a Vice President, Beyond Fuel in our North America Fuel line of business. This person will lead efforts to get small and medium sized business fuel card customers to use FLEETCOR products for expenses beyond fuel, by optimizing existing programs and organically growing new products and programs.

Job Duties:

  • Identify, design, and develop innovative payment product offerings to drive revenue growth in the market. New product ideas can target new segments, increase sales performance in existing segments, or improve value and revenue from customers. Lead new product strategies from ideation through execution and roll out.
  • Build compelling and integrated cases for new product concepts considering competitive factors, market demand, risk management, program economics, strategic fit, and operational complexity.
  • Responsible for developing and owning the main product roadmaps that achieve successful and timely delivery for FLEETCOR’s Beyond Fuel initiative.
  • Lead cross-functional teams in a matrixed environment (including IT, Operations, Sales, and Credit) to quickly pilot products into market. Monitor performance and feedback to drive iterative enhancements and successfully move from pilot to roll-out. 
  • Conduct market, customer, and competitor analysis to identify opportunities to improve our core offerings or introduce new concepts.
  • Monitor industry trends and developments both in the fuel card space as well as adjacent payments and FinTech markets.
  • Manage ongoing product marketing strategy including positioning, messaging, periodic promotions, and supporting collateral. Collaborate with sales and customer service teams to ensure successful delivery of product marketing and increase market share.
  • Develop strong feedback methods and channels by soliciting customer feedback; use this insight to meet future consumer demands and to continuously improve the value proposition of FLEETCOR’s products and services.
  • Recruit, retain, and lead a team capable of delivering rapid and sustainable growth.
  • Maintain a long-term, big picture view, foreseeing obstacles and opportunities and generate innovative ideas and solutions that create a win-win for FLEETCOR and the customer.
  • Contribute to the overall development of FLEETCOR’s product roadmap and participate as a thought leader in regards to clients and industry perceptions of existing products and technology.

Requirements:

  • Bachelor degree from a 4-year top tier college or university with MBA preferred.
  • 10+ plus years of experience in a combination of product marketing and/or strategy consulting roles required.
  • Experience in payments, Credit Cards, FinTech, or Strategy Consulting and a balance of experience at both large and small companies is preferred.
  • Ambitious and resourceful; results oriented; highly innovative. Focused on business value creation through continuous improvement and innovation.
  • Highly analytical, data-driven mindset; holds self and others accountable with measurable ROI oriented KPIs
  • Straightforward, collaborative and non-political personality and leadership style, with strong influence, facilitation and problem solving skills.
  • Effective executor; pivots well from ideation to rapid-cycle implementation. Thrives in less structured environment that values speed-to-market over perfection.
  • Energetic and positive executive who can build a highly motivated and high performance team.
  • Ability to thrive in a fluid environment while managing multiple priorities.
  • Superior verbal and written communication skills; excellent interpersonal skills.
  • High attention to detail and accuracy.
  • Willingness to roll-up your sleeves to get the work done; enthusiastic, positive and hardworking attitude.
  • Creative and innovative.
#LI-AS2
 

About the Company:

FLEETCOR Technologies, Inc. (“FLEETCOR”) is a leading global provider of business payment solutions. We help companies of all sizes control, simplify and secure payment of various domestic and cross-border payables using specialized payment products. We serve businesses, partners, merchants, consumers and payment networks in North America, Latin America, Europe, and Asia Pacific.

  • $2.6B Annual Revenue
  • 100+ Countries
  • 2.0B+ Transactions per Year
  • 8,500+ Employees

(as of December 31, 2019)

Our payment solutions provide our customers with a payment method designed to be superior to and more robust and effective than what they use currently, whether they use a competitor’s product or another alternative method such as cash or check.  We group our payment solutions into five primary categories: Fuel, Lodging, Tolls, Corporate Payments and Gift.  Each category is unique in its focus, customer base and target markets, but they also share a number of characteristics:  customers are primarily businesses, have recurring revenue models, have specialized networks which create barriers to entry, have high margins, and have similar selling systems.

FLEETCOR enjoys global recognition including:

  • Forbes Global Growth Champion – FLEETCOR is one of the 250 fastest growing companies in the world as determined by Forbes and Statista
  • Forbes World’s Most Innovative Companies – FLEETCOR has made this prestigious list of leading innovative companies 4 years in a row!
  • Fortune 1000 Company – FLEETCOR was one of the largest movers in the new rankings of the largest companies in America, ranking  #872
  • S&P 500 – In 2018, FLEETCOR joined the S&P stock index comprised of the 500 leading US stocks based on market cap (company value)

Our Vision: 
 

Despite many advances in our industry, the majority of business payments are still made with outdated and inferior payment methods, such as checks and cash.  We envision a business world where every purchase is controlled, every payment is digital, and every payment-related decision is well-informed.  In this future paperless state, payments will require little to no time to manage, leaving companies with more time for what matters most: activities that grow their businesses.

Our Mission: 
 

FLEETCOR’s mission is to provide businesses with a better way to pay, by replacing outdated payment methods such as checks and cash, and displacing the incumbent providers of those methods.  Through the digitalization of payments, we create and support robust ecosystems which benefit all participating constituents: payment-making customers, payment-accepting merchants, tax-collecting governments, and FLEETCOR.
 

Our Strategy: 
 

FLEETCOR is a growth company, and we employ a simple three-prong strategy for growing our business:

  • More Customers.  We invest more than $200 million per year in sales and marketing, predominately focused on new customer acquisition.  We continue to scale existing sales channels and headcount, enable our sales people with demand generation and other tools, and launch new distribution channels both internally and through partners such as ERP software providers, telematics companies, and banks.  We will also grow our customer base inorganically through acquisitions.
  • More Spend.  We seek to leverage our existing customer relationships and capture greater share of their business payment expenditures.  As such, we have developed various “beyond” initiatives, where we extend the utility of an existing payment product without degrading the core value proposition of the original product.  As such, a customer can “buy more stuff” without sacrificing the controls and reporting which attracted the customer to our product to begin with.  For example:
    • Our Fuel card customers can enable their cards to allow non-fuel purchases relevant to their business, like allowing a painting crew to buy supplies at a home improvement store, so they can finish the paint job.
    • Our Toll tag customers can use their in-vehicle RFID tags to make other “on the go” purchases like parking, fuel and fast-food.

For our customers, these product extensions reduce payment friction, saving them time and operational headaches. For FLEETCOR, these product extensions can increase our share of wallet with existing customers and can increase our products’ appeal and applicability to previously-unserved customer segments (e.g., non-toll urban dwellers).  We also create new product offerings, developed internally or in conjunction with partners, to cross-sell to our existing customer base.

  • More Geographies.  We continue to seek attractive entry opportunities in major international markets, which we intend to pursue through acquisitions and partnerships.

Our Commitment to Diversity, Equality, Inclusion, Belonging: 
 

Together we can foster true belonging.  We know different ideas, perspectives and backgrounds lead to better innovation and results.  We are therefore committed to building and nurturing a culture of diversity, inclusion, and belonging by:

  • Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations;
  • Empowering our people to share their experiences and ideas through open forums and individual conversations; and
  • Valuing each person’s unique perspectives and individual contributions.

Embracing diversity enables our people to “make the difference” at FLEETCOR.  


Our Values: 

 

FLEETCOR’s culture reflects our history of fast growth and our continued drive for results.  Our entrepreneurial spirit remains strong across our global workforce, and we reinforce these principles in our five core values:

  • Innovation: Figure out a better way
  • Execution: Get it done quickly
  • Integrity: Do the right thing
  • People: We make the difference
  • Collaboration: Accomplish more together

These values guide all of our employees and are infused in all aspects of our Company.  We are, as a team, united through these shared values and our mission to provide “a better way to pay.”

Our values foster an inclusive culture through the expectation that all employees will treat each other with respect and appreciate the diversity of identities, thoughts, backgrounds and styles.  Our commitment to fostering an inclusive culture has never been more essential than in this moment of national reflection.  We must always celebrate the diversity of our company and our communities.

We strongly believe that the quality and diversity of our workforce provide FLEETCOR with a competitive advantage, and that our problem-solving and solution-building efforts are greatly enhanced when we harness the collective thinking of a diverse group of people with unique experiences and perspectives.


Equal Opportunity/Affirmative Action Employer:

If you need a reasonable accommodation for any part of the employment process, please contact your local Human Resources Business Partner and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to.

For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency.


Other details

  • Job Family Marketing and Product
  • Pay Type Salary
  • Employment Indicator Employee
  • Travel Required Yes
  • Required Education Bachelor’s Degree
  • Buckhead, Atlanta, GA, USA