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Relationship Manager III

Brentwood, TN, USA Req #1176
Monday, October 12, 2020

Summary:

The Client Relationship Manager lll is responsible for the overall management of a book of assigned accounts based in regional states, focused on FLEETCOR and our Comdata corporate payment products. The Relationship Manager is accountable for the maintenance, growth and increased profitability of existing business, the cross selling of new business, renewals and the strategic direction of assigned accounts.

Job Duties:

•Strategic Consultative Advisor: retain portfolio base at 100% and secure cross sell of FLEETCOR product and service

•Establish and maintain strong relationships with all levels and key personnel within the client’s companies; ensure FLEETCOR has senior management contacts 

•Demonstrate marketing and technical expertise through: Client assessment of approach, resources, and contacts as needed to complete RFP's and ensure clients are satisfied with FLEETCOR products and services

•Coordinate and influence superior customer service delivery by developing and maintaining strong intercompany relationships.

•Liaising with internal departments using superior communication skills to ensure the assigned client’s needs are satisfied by raising and resolving areas of concern and ensuring all are aware of changes within clients.

•Develop and monitor client financial performance including renewal planning, negotiation and profitability levels 

•Preparation for, and lead Quarterly Business reviews, best practices, industry information and new business at client site visits 

•Provide feedback to management on market trends as represented by our clients 

•Maintain a high level of FinTech and payment processing knowledge as well as client’s industry

•Grow existing programs by understanding existing procedures and uncover where efficiencies can be made

•Create and maintain a collaborative team of internal & external stakeholders to drive customer spend (Account Management, Sales, Finance, Accounts Payable, implementation, project management and IT teams)

 

Requirements:

•FinTech and payment processing experience dealing with clients directly.

•Confident, self-motivated individual with 10+ client management or sales experience handling complex clients maintaining positive relationships

•Strategic thinker and ability to understand various client’s businesses, technology and financials

•Strong data analytics experience with data analysis; ability to diagnose, strategize growth of existing portfolio

•An excellent communicator with good presentation skills with proven track record of establishing & maintaining relationships at C level

•A team player with superior organization and multi-tasking skills that can define, structure and prioritize work and influence internal stakeholders and most of all, the desire to learn and succeed.

•Enjoys a fast-paced, entrepreneurial environment and processes strong negotiation skills

•Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) and Salesforce.com 

•Bachelor’s degree or equivalent experience

•Willingness to travel as required up to 20%

 

About the Company: 

FLEETCOR Technologies, Inc. (NYSE:FLT) is a global leader in business payments. We simplify the way businesses manage and pay their expenses. Our portfolio of brands help companies automate, secure, digitize and control payments to, or on behalf of, their suppliers and employees. Our payment solutions cover four primary expense categories: Payables, Tolls, Fuel, and Lodging. We serve businesses, merchants and partners in North America, Latin America, Europe and Asia Pacific. For more information, please visit FLEETCOR.com.

 

 

Founded in 2000 and headquartered in Atlanta, Georgia, FLEETCOR generates more than $2.6 billion in revenue.  We employ more than 8,000 valued associates worldwide.

FLEETCOR enjoys global recognition including:

 

  • Forbes Global Growth Champion – FLEETCOR is one of the 250 fastest growing companies in the world as determined by Forbes and Statista
  • Forbes World’s Most Innovative Companies – FLEETCOR has made this prestigious list of leading innovative companies 4 years in a row!
  • Fortune 1000 Company – FLEETCOR was one of the largest movers in the new rankings of the largest companies in America, ranking  #872
  • S&P 500 – In 2018, FLEETCOR joined the S&P stock index comprised of the 500 leading US stocks based on market cap (company value)

 

FLEETCOR has a culture founded on integrity, collaboration, innovation, execution, and people.  This offers each employee the opportunity to ‘thrive & grow’ through career development, volunteer, community, and wellness initiatives, which allows each individual to create a balance between professional goals and personal achievement.

Other details

  • Job Family Sales
  • Job Function Sales
  • Pay Type Salary
  • Employment Indicator Employee
  • Travel Required No
  • Brentwood, TN, USA