Hotel - Night Auditor

JOB SUMMARY:

Provides mandatory audits of transactions completed from that day for the Hotel Department.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Check audit work
• Ensuing accuracy of guest charges
• Enters and confirms all types of reservations in the system including, but not limited to, invitee and non-invitee events
• Check Settlement Control
• Check on no Shows
• Ensure all EZ Post, Bit Pay transactions have adhered to correct procedures
• Make sure all Gift Cards transactions, online, and room reservations are correctly billed
• Work with guests as needed to finalize credit card disputes
• Work evening, weekend and holiday work hours as required
• Finalize all third-party invoices as needed
• Work with Sales Department to finalize all group billing
• Maintain safe, clean, and comfortable environment at all times

QUALIFICATIONS:

• Must be twenty-one (21) years of age or older.
• Be able to perform each essential duty satisfactorily
• Knowledgeable to all Company policies and procedures, including fire and safety regulations
• Experience in Opera preferred
• Must be able to effectively communicate in English in both written and oral forms.
• Basic Math and Budgetary skills
• Proficient in MS office
• Excellent bookkeeping skills

EDUCATION and/or EXPERIENCE:

• High school diploma or the equivalent
• Previous experience and/or training
• Must have or obtain all required work cards
• Must possess excellent organizational skill to effectively complete necessary tasks
• Must possess excellent guest service skills to effectively deal with guests

PHYSICAL, MENTAL AND WORK ENVIRONMENT:

• Manual dexterity to operate job related equipment
• Work is typically in an area which may be noisy and may contain secondhand smoke
• Performance of job duties will require standing, walking, lifting, reaching, pushing, pulling and grasping
• Tasks will include but not limited to the maintenance and care of assigned area
• Constant contact with fellow Team Members and guests