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Operations Support Specialist

Virtual Req #211
Wednesday, February 17, 2021

Cross Country Healthcare is looking for top talent to join our team


Cross Country Healthcare, Inc. (CCH) is a leader in providing total talent management including strategic workforce solutions, contingent staffing, permanent placement and other consultative services for healthcare clients. Leveraging nearly 35 years of expertise and insight, CCH solves complex labor-related challenges for clients while providing high-quality outcomes and exceptional patient care. As a multi-year Best of Staffing® Award winner, CCH is committed to excellence in delivery of its services and was the first public company to earn The Joint Commission Gold Seal of Approval® for Health Care Staffing Services Certification with Distinction.

BASIC PURPOSE: The primary role of the Operations Support Specialist is to provide administrative assistance to Operations team. Provides support for efficient departmental processes. Tasks include preparing and sorting documents and data entry into internal databases.


• Assist and support Operation Project Business Leads

• Follow processes and instructions given through excellent documentation and organization; executing all required/appropriate actions for requests to ensure they are completed in a timely manner

• Performing other special projects as assigned 

• Reports to Sr Director, Operations

• Indirectly reports to Project Business Lead


• High School Diploma or equivalent, some college preferred

• Strong working knowledge of Microsoft Windows and Microsoft Office applications with the ability to learn new software applications quickly and be comfortable working on diverse types of computer programs

• 1-2 years of Healthcare experience or Staffing industry experience preferred, but not required

• Ability to multi-task with detail and goal-oriented work methodology in a fast paced environment

• Analytical skills with knowledge of measurement processes and pattern recognition

• Ability to work independently and manage multiple tasks accurately in a fast-paced environment with minimal supervision

• Strong customer service, verbal, and written communication, and interpersonal skills

• Ability to adapt to each individual task and handle them efficiently and effectively



Cross Country Healthcare offers a competitive compensation and benefits program including: Medical plan, Dental plan, Life insurance, Disability plan, 401(k) plan and Tuition Assistance


Cross Country Healthcare is an EEO employer - M/F/ Veteran/Disability

Other details

  • Job Family Delivery Ops
  • Job Function NMGR
  • Pay Type Hourly