Front Desk Agent (Part Time) - Hotel Indigo

Hotel Indigo, 1028 13th Street, Everett, Washington, United States of America Req #3887
Tuesday, April 6, 2021

Front Desk Agent 
 

Is “YES” your favorite word? Are you full of enthusiasm and immensely determined to create an authentic and exceptional WOW moment at every threshold? If so, join us! 

 

THE ‘OMG!’ CULTURE 

Own the Values. Make it Fun. Get it Done.  

 

We bring people together. We inspire and empower our team to create exceptional experiences for our guests and phenomenal results for our property owners. 

 

THE BRASS TACKS 

• Possesses a working knowledge of the front desk, efficiently handling the check-in and checkout processes according to hotel procedures and standards. 

• Be knowledgeable and proficient with the lodge property management system, Maestro. 

• Operate the motel PBX and Radio paging system according to procedures. 

• Establishes appropriate credit at time of guest check-in; issues room keys and familiarizes guests with the services and areas of the motel. 

• Manages guest issues effectively, keeping in mind both the guest’s needs and the business objectives of the motel. Use discretion and professionalism in resolving conflicts and be willing to consult a member of management if assistance or advice is needed. 

• Conduct adequate follow-up with both guest and fellow team members. 

• Makes restaurant, transportation, activity, or entertainment reservations on behalf of the guest.  

 

THE NITTY GRITTY 

• Minimum 1 year hospitality or customer service experience preferred. 

• High school diploma or equivalent. 

• Previous experience in cash handling & computerized Point of Sale system strongly preferred. 

• Strong written and verbal communication skills required; bi-lingual skills preferred (English/Spanish). 

 

THE PERKS 

*Eligibility of perks is dependent upon job status 

• Values Based Culture  

• Medical, Dental, Vision, Disability Coverage with Significant Columbia Contribution  

• Company Contributed HSA/FSA Plan  

• Company Sponsored Life Insurance Policies  

• Employee Assistance Program  

• PTO Plan  

• 401K Match  

• Team Member Outings  

• Diverse Work Group  

• “Columbia Cares” Volunteer Opportunities  

• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Inclusion)  

• Upward Mobility Potential  

• Discounted Lodging, Dining, Spa, Golf, and Retail  

• Third Party Perks (Movie Tickets, Attractions, Other)  

• Online Learning Platform 

 

THE FINE PRINT 

Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.  

 

Inclusion | Sincerity | Enthusiasm | Accountability | Respect | Creativity | Honesty 

 

Other details

  • Pay Type Hourly
  • Hiring Rate $16.00
  • Hotel Indigo, 1028 13th Street, Everett, Washington, United States of America