Spa Manager - Lodge at St. Edward

Bothell, WA, USA ● Kenmore, WA, USA ● Lodge at St Edward Park, 14445 Juanita Dr NE, Kenmore, Washington, United States of America Req #3486
Wednesday, January 13, 2021

Spa Manager

Is “YES” your favorite word? Are you full of enthusiasm and immensely determined to create an authentic and exceptional WOW moment at every threshold? If so, join us!

The Lodge at St. Edward

A thoughtfully restored national historic landmark, The Lodge at St. Edward is a seminary building turned hotel nestled in a stunning 326-acre old-growth forested park and offers a Pacific Northwest experience like no other. As you enter the park, its iconic architecture catches you by surprise, matched with a whimsical décor that delights the human spirit. The Lodge at St Edward is scheduled to open on May 7, 2021


THE ‘OMG!’ CULTURE

Own the Values. Make it Fun. Get it Done.


Columbia Hospitality, Inc. is a Seattle-based hospitality management and consulting company with over 20 years of experience, featuring a portfolio of award-winning hotels, conference centers, private and public golf facilities, residential and distinctive venues. Columbia Hospitality has been continuously recognized as a Best Company to Work for in Washington. Seattle Business magazine recognizes 100 companies in the state for their commitment to creating a positive work environment for employees, and for setting the standard for leadership in the community.


We bring people together. We inspire and empower our team to create exceptional experiences for our guests and phenomenal results for our property owners.


THE BRASS TACKS

• Oversees and supervises the day to day operations of the Spa Department

• Responsible to ensure the overall cleanliness of the facilities

• Develops, coordinates and promotes Spa programs to maximize guest enjoyment and revenue

• Maintains efficient operations, and adherence to established safety and quality standards

• Ensures safe work environment, immediately reporting unsafe conditions or equipment

• Maintains a variety of retail goods and spa products for purchase

• On-going communication with all departments and ensures all staff members are informed of updates, changes and/or problematic situations

• Responds to internal and external inquiries and complaints and maintains favorable guest and employee relations

• Prepares annual department income and expense budget. Generates daily reports detailing budget, revenue and expense information

• Reviews market information to determine trends and identify guest’s needs

• Audits customer billing A/R and codes A/P invoices weekly

• Audits payroll on a bi-weekly basis. Responsible for the daily reconciliation of Time entries, filing of personnel paperwork and bi-monthly distribution of paychecks for the department

• Additional duties may be assigned


THE NITTY GRITTY

• Bachelor’s Degree (BA) from four-year college or university, or three to five years Spa Supervisory or equivalent combination of education and experience

• Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization

• The ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists and the ability to interpret instructions furnished in written, oral, diagram or schedule form is required to successfully perform the essential duties described above

• Must be familiar with Microsoft Word, Excel, Outlook and other computer programs

• Have the ability to multi-task and work in a fast-paced environment with shifting priorities


THE PERKS

*Eligibility of perks is dependent upon job status

• Values Based Culture

• Medical, Dental, Vision, Disability Coverage with Significant Columbia Contribution

• Company Contributed HSA/FSA Plan

• Company Sponsored Life Insurance Policies

• Employee Assistance Program

• PTO Plan

• 401K

• Team Member Outings

• Diverse Work Group

• “Columbia Cares” Volunteer Opportunities

• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Inclusion)

• Upward Mobility Potential

• Discounted Lodging, Dining, Spa, Golf, and Retail

• Third Party Perks (Movie Tickets, Attractions, Other)

• Online Learning Platform


THE FINE PRINT

Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.


Inclusion | Enthusiasm | Accountability | Respect | Creativity | Honesty

Other details

  • Pay Type Salary
  • Job Start Date Monday, March 1, 2021
  • Bothell, WA, USA
  • Kenmore, WA, USA
  • Lodge at St Edward Park, 14445 Juanita Dr NE, Kenmore, Washington, United States of America