Information Technology Specialist

Umyuaq Technology and our partners are looking for a qualified Information Technology Specialist to join our team at Tyndall Air Force Base in Panama City, Florida. The successful candidate will join a team of diverse disciplines supporting rebuild efforts following the 2018 Hurricane Michael devastation. Specific tasks for the Information Technology Specialist include:

• Provide networked application resources by designing, configuring, installing, and managing data services, operating system and server applications (i.e., structured query language (SQL)/ MS SQL servers). Provides directory services utilizing dynamically-assigned internet protocol (IP) addresses, domain name server (DNS), network storage devices, and electronic messaging resources. Manages secure authentication methods utilizing public key infrastructure (PKI) technologies and procedures. Implements server and special mission system security fixes, operating system patches, and antivirus software. Develops, tests, and implements local restoral and contingency operations plans. Processes and reviews C4 systems requirement documentation, telecommunication service requests (TSRs), status of acquisition messages, and telecommunication service orders (TSOs).

• Performs system resource management, to include load and capacity planning and balance. Creates, administers, and audits system accounts. Performs system-wide backups and data recovery. Ensures continuing systems operability by providing ongoing optimization and problem solving support. Applies computer security policies to safeguard systems and information. Categorizes, isolates, and resolves system problems. Performs fault recovery by validating, isolating, correcting faults, and verifying service restoral with customers. Processes, documents and coordinates resolution of trouble calls from lower support echelons. Processes scheduled and authorized outages. Submits outage reports in response to unscheduled outages.

• Utilizes enterprise patching tools to implement security updates to include: Information Assurance Vulnerability Assessments (IAVA), C4 Notice to Airman (C4 NOTAM), Time Compliance Network Orders (TCNO), Time Compliance Technical Order (TCTO), operating system patches, and antivirus software updates. Implements and enforces national, DoD, and Air Force security policies and directives. Performs proactive security functions to deter, detect, isolate, contain, and recover from information system and network security intrusions. Performs system sanitation resulting from classified message incidents (CMIs) and classified file incidents (CFIs). Develops scripts to assist in the deployment and patching of software vulnerabilities as needed.

• Performs client-level Information Technology (IT) support functions. Manages hardware and software. Performs configuration, management, and troubleshooting. Removes and replaces components and peripherals to restore system operation. Installs and configures software operating systems and applications. Provides service to end-users for operation, restoration, and configuration of information systems. Reports security incidents and executes corrective security procedures.

• Support electronic and manual publications and forms development, design, control, storage, and dissemination. This may include updating electronic libraries and maintaining and electronically posting publications. Maintain records sets of directives and forms, and coordinate to ensure publications and forms meet prescribed style, format, and legal/statutory requirements.

• Ability to deal effectively with personnel at various levels of command, both orally and in writing. Trained in Information Assurance, Information Protection, Operations Security, Physical Security and Emissions Security

Qualifications:

• A minimum of a high school diploma.

• Appropriate IAT certification(s).

• 3 to 5 years experience with installing and upgrading network infrastructure, software, security patches, and equipment via the use of management tools, i.e., Windows Server Update Services (WSUS), System Center Configuration Manager (SCCM) and Active Directory Users and Computers (ADUC).

• Must be compliant with Department of Defense (DoD) Directive 8410 “Information Assurance Training (IAT), Certification Workforce Management,”

• IAT Level II requirements to obtain privileged network access.