Resident Services Coordinator (Part Time & Bilingual)

Springfield, VA, USA Req #400
Monday, January 4, 2021
At Beacon, we strive to make a difference in our residents’ lives. We build outstanding communities that make enduring contributions to the vitality of our cities and towns. We create communities that serve a diverse cross section of our society. Our communities are healthy and vibrant. Why? Because they are planned with care, consideration, and compassion.


Mixed Community – Multi-Family and Elderly/Disabled


The Resident Service Coordinator (RSC) assists residents to maintain successful tenancies and improve their quality of life by providing a combination of information and referral to services along with useful and engaging onsite programming.

This position entails 24 hours or more per week.  Candidates who are bilingual in English and Farsi or Amharic are preferred.

Position Summary:


·       EDUCATOR – The RSC informs residents about service availability, how to apply for services and benefits, understanding consumer rights, and other relevant issues.

·        COMMUNITY BUILDER – The RSC recognizes the impact of the social environment and the importance of developing a sense of community to improve on individuals’ health and well-being. The RSC helps build a sense of community among all residents living in the community.

·        LIAISON – The RSC acts as a liaison between residents and Management, community-based agencies, and/or regional government entities (Social Security Administration, Dept. of Veteran’s Affairs, etc.); Resident Service Coordinators work with Management staff, eldercare service providers, behavioral/mental health care and medical care professionals to resolve issues together while keeping information confidential.

·       SERVICE FACILITATOR – The RSC establishes links to community agencies and service providers, provides basic case management and referral services and monitors the ongoing provision of services from outside agencies.

General Statement of Duties:

1.            Program Development/Coordination

2.            Resident Compliance Issues

3.            Resident Referrals and Direct Assistance


Community Programming Responsibilities:

Supervision Received:  Directly reports to the Property Manager. May receive some supervision from the Area Resident Services Manager (ARSM) and mentoring and guidance from a Senior Resident Service Coordinator (Sr. RSC).


Supervision Exercised:  Supervises Assistant Resident Service Coordinator, if applicable.  May supervise volunteers or interns.


Essential Functions of the Position:  Any one position may not include all duties listed herein.  Conversely, additional duties may be required that are specific to the individual site.


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Other details

  • Job Family Resident Services
  • Pay Type Hourly
  • Required Education Bachelor’s Degree
  • Springfield, VA, USA