Multi-Channel Customer Service Rep
Alta Resources is Hiring!
New employees have the option to work from home or in the office.
Alta Resources is looking for Multi-Channel Customer Care Representatives, at our call center, to support our client’s infant, baby & toddler care products. Use your wisdom and knowledge to help parents & caregivers with product questions regarding diapers, wipes and everything else related to keeping little ones clean and happy.
Duties & Qualities
- Use social media, chat, email and/or phone (voice) to address the needs of our client’s customers
- Help facilitate, analyze & resolve customer issues
- Provide product support, solutions & additional product information
- Strong desire and passion to help and serve others
- High level of confidence, enthusiasm and a positive attitude
- Excellent verbal and written communication skills
- Ability to build relationships with clients, customers and co-workers
Starting at $14.50/hr., up to $17.50/hr. based on experience
Working at Alta Resources
- Work with people & customers that are passionate about the same things you are
- Expand your writing & communication skills
- On-the-job paid training
- Career advancement & education reimbursements
- Product discounts, incentives and other freebies
Additional Job Information
- Full- & part-time hours available, including afternoons, evenings and one weekend a month
- Full benefits (full-time employees), include PTO, holiday pay, insurance, 401(k) and education assistance
- Pay Type Hourly
- Neenah, WI, 120 N Commercial St, Neenah, Wisconsin, United States of America