Project Manager II

Brea, CA, 975 W Imperial Hwy, Brea, California, United States of America Req #2407
Tuesday, February 23, 2021


Alta Resources is Hiring!

SUMMARY

The Project Manager leads all phases of the project management life cycle - Initiation, Planning, Execution, Implementation, Controlling and Closing.  The position is responsible for executing projects within the constraints of scope, schedule, quality and budget.  This includes resource planning and management of team members, third-party contractors and consultants.  The Project Manager is also responsible for requirements gathering, scoping, estimating, developing the Statement of Work, monitoring ongoing costs, constructing capital requests and ensuring project status is communicated to appropriate stakeholders. Project managers blend project management experience, technical expertise, client knowledge, organizational change management practices and communication skills to achieve the project’s objectives throughout its lifecycle.  Responsibilities and expected dimensions of leadership, achievement and certification rise accordingly with each designated level of Project Manager.


ROLE RESPONSIBILITIES

Strategy & Planning
Define project scope, goals, benefits and deliverables that support business goals in collaboration with senior management and stakeholders.

Develop full-scale project plans using Enterprise Project Management systems and create associated communications documents.

Estimate the resources and participants needed to achieve project goals.

Draft and submit Statements of Work and budget proposals, and recommend subsequent budget changes when necessary.

Plan and schedule project timelines and milestones using appropriate tools.

Execution and Service Delivery
Direct and manage project lifecycle from initiation to closing.

Assess project staffing needs and procure resources through Alta’s resource management process.

Establish quality guidelines and perform quality control throughout project lifecycle.

Identify project dependencies and manage to critical path.

Track and communicate project milestones and deliverables.

Proactively manage scope changes, identify potential crises and devise contingency plans.

Conduct project risk analyses and escalate as appropriate to project sponsors and organizational leaders.

Define project success criteria and disseminate them to involved parties throughout the project.

Develop best practices and tools for project execution and management.

Consistent and timely utilization of the defined PMO tools and templates.

Communication and Collaboration
Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.

Communicate with project stakeholders on an ongoing basis.

Set and continually manage project expectations with team members and other stakeholders.

Identify and resolve issues and conflicts within the project team.

Develop and deliver progress reports, proposals, requirements documentation and presentations.

Build, develop and grow any business relationships vital to the success of the project.

Identify and manage interdependent tasks and projects.

Conduct project post mortems and create a lessons learned report in order to identify successful and unsuccessful project elements.

Manage internal and external stakeholder expectations.

Leadership
Uses excellent judgment skills to weigh facts and possible courses of action in order to make sound decisions.

Is highly dependable and autonomous, and can work effectively in a fast-paced environment.

Uses tact and bearing during circumstances where conflict and tension are high.

Possesses strong moral character.

Employs unselfish behavior and gives credit to those who deserve it.

Coaches, mentors, motivates and supervises project team members and influences them to take positive action and accountability for their assigned work.

Seeks to understand project subject matter to increase value to the project team.

 

 

POSITION AND LEVEL – SCOPE DIMENSIONS, REQUIREMENTS, SERVICE METRICS
Specific dimensions, requirements, and service metrics for each level of the role are identified below.
Position is a Level 2

Scope – Budget / Revenue

$5,000,000 per project

Scope – Effort

< 7,500 hours total effort per project

Scope – People Leadership

Yes – functional leadership

No – Direct Reports

Scope – Strategy/Planning

Multiple Projects

Scope – Communication

Within Project Team and Appropriate Business Unit Leaders

Requirement – Education
Four year college or university degree in IT or Business-related field required; Masters Degree in IT or Business-related field
preferred

Requirement –Experience in Position
4-9 years of relevant work experience  (Project Management, IT, Operations, e-Commerce, Outsourcing, Entertainment, CPG, healthcare industry experience)

Requirement –Certification(s)
PMP - preferred
Six Sigma Yellow Belt - preferred

Requirement – Language
English oral and written communication skills required

Service Metric – Customer Satisfaction
>80% Customer satisfaction for Class I & II projects

Service Metric – Change Management Compliance
100% compliance to process

Service Metric – Performance to Budget
>70% of Class III projects completed within 20% variance
>90% of Class I & II projects completed within 20% variance

Service Metric – Performance to Schedule
>70% of Class III projects completed within 20% variance
>90% of Class I & II projects completed within 20% variance

Service Metric – Performance to Quality
>70% of Class III projects completed within 20% variance
>90% of Class I & II projects completed within 20% variance

Maintaining regular attendance, punctuality and adherence to agreed-upon schedule of availability are conditions of employment and essential function of this position.

 

 

LEADERSHIP RESPONSIBILITIES
Supervises and carries out leadership responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, retaining and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing and resolving issues; development of leaders.  The position also requires active leadership in the way of supporting strategic initiatives as well as personal development and application of Six Sigma methodologies.  All leadership positions are expected to attain Six Sigma Green Belt certification.


QUALIFICATIONS 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Possess a positive, can-do attitude, who can think outside of the box to help solve problems, overcome obstacles and find the best solution to keep multiple projects on task.

Proven ability to initiate and drive projects through fruition. Willingness to tackle problems and seek out new opportunities.

Ability to simplify complex issues, can differentiate between critical details and unimportant facts, has a logical thought process in resolving problems. Problem definition and resolution skills.

Proven ability to provide technical direction and vision for project(s) defined, demonstrate technical proficiency, attention to detail and continuous improvement.

Demonstrates productivity, manages priorities and follows procedures.

Excellent verbal and written communication skills. Strong listening skills. Strong sense of teamwork and cross-functional skills are required.

Historically delivers projects within allocated budgets and meeting project schedules. Meets commitments, stays focused under pressure, accepts accountability and takes full ownership of all projects from beginning to end.

Dynamic leadership skills, confidence and ability to cultivate relationships, motivates and influences others, manages multiple project teams, holds internal and external customers accountable toward common goals, meets the desired outcomes, ability to give and receive constructive feedback and works well with others.

Ability to work effectively within and across teams and global locations. Proven success in delivering projects in a matrix organization.

Experience with a wide range of eCommerce, Compliance, Facilities, Operations and/or IT functions – including IT Infrastructure, Software Development, Transactional Processing, Web Development, Data Warehousing & Reporting and Telephony is desired.

Demonstrates ability to handle 3-5 large projects for multiple sites simultaneously in an ever changing, diverse environment. Takes full ownership and accountability for all projects assigned. Expectations management is crucial – need to ensure that the business needs are aligned with the deliverables.

Experience with organizational change management.


EDUCATION and/or EXPERIENCE
Refer to requirements in table above. In addition, the following experience is highly desired.

 

 

TECHNOLOGY SKILL BASE
This position requires a working knowledge of computer technology that includes:  Word, PowerPoint, Excel, MS Project, SharePoint and Visio.  Individuals in this position must possess the ability to learn and understand new software and other technology applications as introduced by Client and Alta Resources.  Qualified applicants should have previously used Microsoft Project in a professional setting and experience with Project Server is recommended.

 

 

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read, analyze and interpret common professional, scientific and technical journals, business periodicals, financial reports, legal documents, technical procedures, or governmental regulations. Ability to write routine reports and business correspondence, procedure manuals, write speeches and articles for publication that conform to prescribed style and format. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Ability to effectively present information to top management, public groups, and/or boards of directors.



MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs and proportions to practical situations. Ability to calculate figures and amounts such as discounts, interest, commissions, area, circumference, and volume. In some instances, there may be a need to have the ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid trigonometry.



REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, musical notes, etc…) in its most difficult phases. Ability to deal with a variety of abstract and concrete variables.



PHYSICAL DEMANDS 

While performing the duties of this job, the employee is regularly required to sit for up to eight hours, and stand. Manual dexterity which allows the individual to use hands to type on a keyboard, use a mouse and write are required, as is the ability to talk, and hear.   The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



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Other details

  • Pay Type Salary
  • Brea, CA, 975 W Imperial Hwy, Brea, California, United States of America