Alta Resources is Hiring!
The Reporting Analyst will be responsible for analyzing operational performance and providing insights to his/her respective department. Internally this includes the creation of visualizations, publishing of required daily, weekly, and monthly reports and scorecards. Externally this includes providing reports for daily, weekly and monthly reporting for clients, as requested by operational leaders. Analysis will be presented in most appropriate format (i.e. Excel, Minitab, PowerPoint, etc.) to ensure proper interpretation. To effectively perform in this role, he/she will work closely with Operations Directors and Program Managers, as well as others within his/her respective department.
The Reporting Analyst will possess the capability of extracting information from various sources, rigorously inspecting data to ensure accuracy, compiling the data in a useful format, and sharing thoughtful analysis to appropriate leaders. He/she will be able to understand, analyze and synthesize: call center operations metrics, general business formulas, financial statements, and large data sets.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Routinely pull data from various sources as needed to generate reports
Design clear, concise data visualization that maximizes audience understanding
Ensure data integrity
Clearly communicate new features, conduct needed maintenance, and provide technical support on reports and dashboards
Perform operational and financial analyses; proactively identifying and communicating trends, as well as suspicious outliers
Collaborate with operational leaders, to generate and/or modify reports to highlight potential root causes to key issues as they arise
Provide analytical support on special projects around the organization on a one off basis
Be able to consistently manage their own tasks and workload, and proactively report status
Regular attendance, punctuality and adherence to agreed-upon schedule of availability are conditions of employment and essential function of this position
Although this position will not have responsibility for direct reports, the position requires active leadership in the way of supporting strategic initiatives as well as active personal development and application of Six Sigma methodologies.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Problem solving skills: Ability to structure ambiguous problems, think creatively, generate and test hypotheses
Analytical skills: Strong quantitative background and logical decision making; ability to create and troubleshoot detailed financial and operational models
Adept in working with raw data, integrating data from various sources, and preparing alternative methods of data presentation.
Strong interpersonal and leadership skills – able to build relationships and credibility at all levels of the organization
Presentation skills: Comfortable putting together storylines in PowerPoint
High energy and ability to work in a very fast-paced, team-oriented environment
Strong organizational, time management and planning skills. Strong attention to detail and accuracy
EDUCATION and/or EXPERIENCE
Bachelor's degree from a four-year College or University required; Major or focus/concentration in Business Administration, Finance, Mathematics, Accounting, Economics or Engineering is preferred. 2 years of proven analytical acumen in a professional or academic environment required. Call center experience preferred.
TECHNOLOGY SKILL BASE
This position requires knowledge in computer technology that includes: Windows, Excel, SQL query writing (SQL Server), Visual Basic, and the rest of the Microsoft Office Suite. Experience with common dashboard tools is preferred. Individuals must possess the ability to learn and understand new software and other technology applications as introduced by Clients and Alta Resources.
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to professionally respond to internal and external inquiries through written or oral communication. Ability to effectively present information to business leaders, clients, top management, public groups, and/or boards of directors.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Familiarity with Six Sigma methodologies, as well as an understanding of how to calculate common statistical tests and interpret results is required.
Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, musical notes, etc.) in its most difficult phases. Ability to deal with a variety of abstract and concrete variables.
While performing the duties of this job, the employee is regularly required to sit for up to eight hours, and stand. Manual dexterity which allows the individual to use hands to type on a keyboard, use a mouse and write are required, as is the ability to talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The environment for which this position functions contains scents and fragrances related to product samples that are necessary to have on site in order to complete the essential job functions of this position or others positions within the same area. Due to the nature of this work individuals are required to be on-sight during hours designated by the Client, however, the occasion will arise when the employee must be off-site due to business functions.
- Pay Type Salary
- Neenah, WI, 120 N Commercial St, Neenah, Wisconsin, United States of America