2001- Dispatcher

Merrillville, IN, USA Req #120
Wednesday, April 7, 2021

For over twenty-five years, AdvaCare Systems has been a leading provider of Durable Medical Equipment to hospice organizations and skilled-nursing facilities throughout the Midwest.  Our mission is to be the premier, outcome-driven DME provider in the Midwest.  We will achieve this mission by providing the best products and services, through a dedicated staff of knowledgeable, caring individuals who understand the emotional impact of care, and are committed to providing end-of-life quality.

Job Description


The Dispatcher is responsible for assisting in the scheduling and dispatching of all service activities within the organization.


Job Duties


  • Dispatches deliveries, pickups, maintenance, and repairs for all facilities, homecare, and hospice providers.
  • Ensures Delivery Drivers receive daily schedules.
  • Creates order tickets for Delivery Drivers.
  • Ensures Delivery Drivers complete orders by collecting serial numbers and completion times.
  • Provides ETAs to the Customer Service department for time-sensitive deliveries.


Job Requirements


  • Associate degree or equivalent experience.
  • 2+ years of Dispatching or equivalent experience.
  • Familiarity with Computer-Assisted Dispatching Software.
  • Passion and Enthusiasm for helping those in need.
  • Strong Organizational and Interpersonal Skills.


Additional Information


All applicants must pass a national criminal background check to be considered for the position.




AdvaCare Systems offers good starting pay, access to excellent health, dental, vision, and supplemental insurance offerings, and a top-notch 401k plan that includes a company match and profit sharing.  Also included is a competitive paid time off plan.


Key Words

Call Center, Dispatch, Healthcare, Phone Skills, Durable Medical Equipment, Service Dispatching

AdvaCare Systems is an equal opportunity, at-will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, gender identification, sexual orientation, or national origin. 

Other details

  • Pay Type Hourly
  • Hiring Rate $16.00
  • Travel Required No
  • Required Education Associate Degree
  • Merrillville, IN, USA