Assistant Operations Manager

Cleveland, OH, USA Req #103
Monday, December 21, 2020
AdvaCare Systems is the largest and most reliable regional provider of Durable Medical Equipment in the Midwest. Our mission is to provide quality end-of-life care for our patients and customers.

Job Description
The Assistant Operations Manager helps the Operation Manager supervise the daily operations of the location, including service personnel, equipment and inventory, and company-owned vehicles.

Job Responsibilities

  • Assist in the hiring and orientation of warehouse and service personnel.
  • Provide warehouse and service personnel with training on the proper use, maintenance, and safety of equipment as needed, and ensure that training is documented
  • Develop and maintain scheduled for all warehouse and service personnel, including vacation and PTO requests 
  • Review and approve timesheets & time punches for all warehouse and service personnel 
  • Conduct routine evaluations of warehouse and service personnel, including annual performance appraisals 
  • Conduct staff meetings and maintain meeting minutes *Ensure compliance to company policies and procedures for all warehouse and service personnel. 
  • Establish quality standards for all service personnel, and participate in quality improvement activities. 
  • Promote teamwork among co-workers, which includes assisting warehouse and service personnel as needed. 
  • Maintain adequate supplies and equipment on company-owned vehicles through ongoing monitoring of inventory. 
  • Enforce all DOT and FDA regulations as they pertain to oxygen.
Job Requirements
  • 3-5 years of management/supervisory experience (Durable Medical Equipment or related field preferred.
  • 5 years of delivery/route-based driving experience (Durable Medical Equipment or related field preferred).
  • Familiarity with Windows-based programs, as well as GPS and computer-assisted dispatching software 

Further Information


All candidates must possess a clean driving record and criminal background (candidates will undergo a motor vehicle and criminal background check as part of the hiring process). Candidates will also be subject to a drug screen to be considered for the position.


Key Words


Assistant, Operations Manager, Management, Operations, Delivery, Durable Medical Equipment, Healthcare, DME

AdvaCare Systems is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin. 

Other details

  • Pay Type Salary
  • Cleveland, OH, USA