Vaccine Peer Navigator (Temp)
The Vaccine Peer Navigator is a key aspect of Thundermist’s plan to ensure equitable and effective vaccination activities. From the perspective of a peer, these staff members conduct outreach, education, and provide support to Thundermist patients and community members, centering those who experience vaccine hesitancy and/or other barriers to receiving the COVID vaccine. The Vaccine Peer Navigator provides services that are science-based, patient-centered, anti-racist, non-coercive, and respectful of the right to self-determine. This role is a temporary position in direct response to the COVID-19 pandemic.
- Three years professional experience in health education or social services preferred. Certification as a CHW and/or a bachelor degree preferred.
- Experience navigating the health delivery system as a member of a community with higher rates of vaccine hesitancy (person of color, formerly incarcerated person, member of the LGBTQ+ community, etc) required; residency in a Thundermist community strongly preferred
- Ability to communicate effectively and work collaboratively with patients, providers, other members of the health care team, other disciplines and community agencies required
- Appropriate work from home environment required (space to be uninterpreted and to protect patient privacy)
- Strong commitment to the following principals: being science-based, patient-centered, anti-racist, non-coercive, and respectful of the right to self-determine
- Proven customer service skills
- Ability to be self-motivated and work with limited supervision in a primarily remote environment
- Ability to be on-site or in the community for training and special outreach events as scheduled.
- 10. Excellent written and communication skills
- 11. Strong attention to detail
- 12. Sense of humor and ability to go with the flow.
While certain accommodations can be made, position requires some physical exertion and dexterity in using computer applications and equipment. Transportation necessary on an as-needed basis
Work Schedule Demands:
Full time 40 hours. Some evening and weekend responsibilities as assigned.
Ability to communicate verbally and in writing in English required, Spanish language capacity strongly preferred.
Confidentiality of Information:
Full access to patient records, clinical reports and data, as necessary to perform assigned duties.
Significant Job Functions:
- Educate patients and community members using developed scripts to improve vaccine acceptance
- Outreach to patients using phone, email, chat and text.
- Document all activities as directed
- Conduct in-person outreach and education as directed (limited)
Provide feedback to supervisor on opportunities to innovate to improve outcomes.
- Book appointments for patients
- Review available data to determine if patient has received vaccine in alternate setting and document vaccine completion from other settings in clinical record and other locations as needed
- Work with patients to identify and address barriers to vaccine and offer resources; schedule patient transportation as needed.
- Other duties as assigned
- Pay Type Hourly
- West Warwick, RI 02893, USA