Senior Field Systems Engineer

Connecticut, USA ● Massachusetts, USA ● Rhode Island, USA Req #237
Friday, October 2, 2020
Who we are...
COCC delivers complete enterprise processing solutions to financial institutions throughout the northeastern United States. Listed among American Banker's FinTech 100 and the Inc. 5,000 fastest growing companies in the nation, COCC inspires the industry with innovation and top quality support. Designated as a Top Workplace in Connecticut, COCC recognizes employees as the core of our success! COCC offers a progressive training program to support employees in personal and professional development. 

What we need…
We are looking to hire a senior level customer facing Systems Engineer with Exchange Deployment/Migration experience to provide implementation services for customer networks in COCC’s Cloud Services Department.

What’s in it for you… 

 All of the benefits you’d expect from an award winning employer plus:

  • A robust employee training and development program
  • Generous PTO offering as well as competitive pay and benefits
  • On-site fitness center
  • Tuition Reimbursement
  • One on one career coaching
  • Financial planning assistance with certified professionals
  • Fun employee events such as company outings, trivia, sports leagues wellness events
  • Peer recognition programs

What you’ll do…

  • Support of banks' PCs, servers and networks – Virtual and Physical
  • Network consulting and support at client sites
  • Installation and support client virtual systems, and COCC core applications
  • Installation and support standard PC based applications as well as industry specific applications
  • Installation/Upgrading/Troubleshooting Server workstations, printers, applications, switches/hubs and all related peripherals
  • Performing preventative maintenance and help manage security for servers, workstations, printers, applications, switches/hubs and all related peripherals
  • Planning and documenting upgrades and security of servers, workstations, printers, applications, switches/hubs and all related peripherals
  • Diagramming and documenting existing servers, workstations, printers, applications, switches/hubs and all related peripherals
  • Miscellaneous work and other projects as needed

What you’ll bring…

  • Strong customer service and professional client facing skill.
  • A minimum of 8+ years of experience in deploying Windows Servers and Microsoft Exchange
  • A minimum of 1+ years of experience in professional services and/or a financial organization
  • Microsoft Certifications (MCSE, CCNA, and VCP) are a strong plus and some will be required within a year of joining COCC
  • Ability to communicate effectively with all levels of staff and management both verbally and in writing
  • Self-sufficient and the capacity to work alone or with a team and adhere tight project deadlines with little supervision
  • Understanding of COCC core applications
  • Required Technical Skills:
    • Microsoft Exchange 2013/2016 On-Premise
    • System migrations and ability to operate and maintain Microsoft Networks
    • Strong understanding of TCP/IP, Subnetting, and Routing concepts (up to L3)
    • VMware VSphere Administration
    • Ability to operate, install, configure and maintain the following:
      • Microsoft Windows Server 2008 - 2016
      • Microsoft Windows Desktop 7 and above
      • Active Directory and Domain Services
      • Standard Windows applications
  • Preferred Technical Skills:
      • Office 365
      • VMware Horizon View
      • CommVault or similar Enterprise backup solution
      • IGEL UMS or similar
      • Dell EqualLogic or similar
      • CCNA level comprehension
      • PowerShell and basic scripting
  • This position may require travel up to 100%
  • Flexible hours and home office when not traveling
  • Weekend and after hours may be required
  • Laptop provided and phone reimbursement
  • Mileage reimbursed at IRS rate
  • Bonus potential


COCC is committed to maintaining a drug-free workplace. All applicants are required to pass a credit, background, and substance test prior to employment. COCC procures background and consumer reports in compliance with all Federal and State regulations, including The Fair Credit Reporting Act and CT Department of Labor laws regarding pre-employment screens. COCC is an equal opportunity employer committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.  

AccessibilityIf you’re a job seeker with a disability and require accessibility assistance or an accommodation to apply for one of our jobs, please let us know by calling 860-678-0444 or emailing Please specify the help you need and we’ll be happy to get back to you! 

Other details

  • Connecticut, USA
  • Massachusetts, USA
  • Rhode Island, USA