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  • Oakbrook Terrace, IL, USA
    Req #608
    March 5, 2021
    The Account Management Business Analyst is responsible for providing analytical support for the account management, sales and marketing organization. The individual will be accountable for providing details and insights regarding analytics for voice of the customer (VOC) data, SLAs monitoring, internal revenue, client trends, market trends, and marketing campaign effectiveness to measure performance and enhance business decisions. The individual will be responsible for the collection, analysis a ... More
  • Fort Wayne, IN, USA
    Req #617
    March 4, 2021
    This is an exciting time to join SIRVA and currently we're recruiting a Senior Customer Service Rep to join based in our Fort Wayne office. Your responsibilities include:Respond to customer's phone calls, emails and letters ranging from inquiries to demands of restitution and resolution of disputes, relative to a dissatisfaction of service. Equitable and timely resolution requires communication with all parties that can impact decisions, i.e. agents, driver(s), Operations, Revenue Accounting, Cr ... More
  • Fort Wayne, IN, USA
    Req #611
    March 4, 2021
    This person is responsible for the initial processing of new driver and re-qualified driver qualification documents in preparation of this driver being qualified or rejected by the van lines.70%Set up file for the new or re-qualified driver-applicants in order to determine eligibility for qualificationInitial review of Qualification Documents for completeness and acceptability. Interaction with the qualifying agent to resolve any initial issues. Order and evaluate Motor Vehicle Records, CIDL is ... More
  • Richmond, VA, USA
    Req #636
    March 3, 2021
    Representative will be responsible for providing Outstanding Customer Service to existing SMARTBOX customers as well as the education and booking of new clients who contact our Call Center with respect to our services.  The Representative must be fully knowledgeable of our Product and be able to present it to the client how best it meets their needs, based upon the information provided as well as the availability of the market that the client is in.  The Representative must have the ability to l ... More
  • Prague, Czechia
    Req #588
    March 3, 2021
    Our Prague based Client Finance team takes care of the financial aspect of our client’s relocation program. We currently have three teams that work on expense management and intercompany invoicing, to allow accurate and timely payments to our suppliers and our clients employees. Thanks to our amazing team work and spirit, SIRVA was voted #1 in the “Making timely and accurate payments to transferring employees” in the Trippel Survey & Research, LLC this year amongst surveyed relocation companies. ... More
  • Prague, Czechia
    Req #505
    March 3, 2021
    Position SummaryThe Senior HR Generalist will be responsible for supporting a variety of HR functions within the EMEA region. Duties will include supporting the Regional HR Director in partnering with managers to provide local HR guidance and support all people related matters. The Senior HR Generalist with oversight from the Regional HR Director will lead the review of local employment and working conditions to ensure legal compliance and will partner with leaders and all staff to create an eng ... More
  • Fort Wayne, IN, USA
    Req #384
    March 2, 2021
    This position will directly support the marketing and operations of The Emerging Businesses team to the 500+ Allied and North American van line agents, Alliance Relocation Services, and individual customers across the United States and Canada. 50% - Sourcing and Vendor Management • Source new vendors to provide 3rd-party specialty moving services including crating, washer/dryer connect/disconnect, wine transport, and other specialty services • Manage existing vendors for ins ... More
  • State of Rio de Janeiro, Brazil
    Req #635
    March 2, 2021
    The Move Consultant is tasked to ensure that all assignees receive excellent move services from SIRVA and its partners. Responsibilities Support to Moving ProcessesFocus on excellent customer service in each aspect of the move process;Coordinate the required services according to the agreed process and applicable policies;Prepare first time right documentation and communication required as per process and applying data privacy principles;Work in partnership together with designated partners, Tea ... More
  • Richmond, VA, USA
    Req #429
    March 1, 2021
    Representative will be responsible for providing Outstanding Customer Service to existing SMARTBOX customers as well as the education and booking of new clients who contact our Call Center with respect to our services.  The Representative must be fully knowledgeable of our Product and be able to present it to the client how best it meets their needs, based upon the information provided as well as the availability of the market that the client is in.  The Representative must have the ability to l ... More
  • Edmonton, AB, Canada
    Req #633
    March 1, 2021
    Responsibilities  Part of a team of planners/dispatchers, responsible for the planning of the movement of several thousand intra-Canada household goods relocations, utilizing 150+ over the road drivers and trucks • Configure/build loads based on geographical grouping and load priority policies • Arrange drivers, equipment and resources for maximum capacity, revenue and utilization • Proactively create efficient loads; avoid leave overs or additional handling • Ensure trips are dispatched in a w ... More
  • Pinheiros, São Paulo - State of São Paulo, Brazil
    Req #562
    February 26, 2021
    Position Summary   The Senior Relocation Consultant (SRC) is responsible for coordinating the delivery of local destination service programs based on SIRVA Relocation clients’ policies and benefits.  The SRC will act as the primary point of coordination and accountability to internal SIRVA Consultants and transferring assignees while maintaining the highest levels of customer service.  This includes managing expenses at the lowest possible level for the corporate client while contributing to ... More
  • Virtual
    Req #353
    February 25, 2021
    Are you interested in a career with SIRVA, but do not see any current opportunities that match your career goals?  Please upload your resume and complete the general information form below, under "Apply Now". Our Talent Acquisition team will review your information and reach out to discuss potential future career opportunities. Please note, that this form is not an application to a specific position. Should you wish to apply to a specific position, please complete the application form linked ... More
  • Edmonton, AB, Canada
    Req #559
    February 24, 2021
    Responsibilities: This position will perform analysis, design, development, and planning activities for SIRVA Canada’s business applications. This includes formulating solutions to large, complex business problems, responsibility for all facets of medium-large projects, and support of existing applications.Designs, develops and implements applications or enhancements to optimize productivity and meet the needs of the business.Performs analysis and requirements gathering as necessary to determine ... More
  • Alphaville Industrial, Barueri - SP, Brazil
    Req #621
    February 24, 2021
    Position Summary Responsible for a variety of accounting related tasks in support of the treasury operation. Functions and Responsibilities % of Time Description of Duty 25% Tasks include accruals and related balance sheet reconciliations for interest expense, cash management fees, and credit facility fees.Items also include variance or flux analysis for funds mobilization, interest expense, or debt balances. 25% Responsible as back-up for daily cash position and reporting function. 15% Responsi ... More
  • Kepong, 52100 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
    Req #600
    February 19, 2021
    Position SummaryThe Visa and Immigration Specialist will provide and ensure the provision of accurate and timely visa and immigration processing whilst maintaining the highest level of customer service to assignee and the client.Functions and ResponsibilitiesTaking a consultative approach, coordinate delivery of immigration services to our clients, relocating employees and family members; including general communication, liaison, collect and review documents received and prepare paperwork for im ... More
  • Alphaville Industrial, Barueri - SP, Brazil
    Req #599
    February 16, 2021
    The Global Assignment Consultant provides essential support to SIRVA’s corporate clients in managing the designated client’s personnel who are relocating for an international assignment. The GAC serves as the primary point of coordination for international assignees for the delivery of various assignment management services offered under their employer’s international assignment policies and procedures. ... More
  • Oakbrook Terrace, IL, USA
    Req #452
    February 15, 2021
    Manage assigned account moves from beginning to end providing full move management, to include counseling shippers on entitlements, which will require familiarity with GSA’s Household Goods Tender of Service (HTOS).ResponsibilitiesCoordinate the household goods moves for specific Government Accounts making all the arrangements with agents and vendors to insure complete customer satisfaction, while maintaining the profitability levels as set up during the rate filing process  Targeted annual work ... More
  • Alphaville Industrial, Barueri - SP, Brazil
    Req #420
    February 11, 2021
    Job title: Sales ConsultantLocation: AlphavilleExperience: JuniorThe Sales Consultant is responsible for prospecting B2C and B2B customers. Measure our marketing campaign in digital platforms and suggest improvements to attract more leads. Qualifications· Fluent English - mandatory· Good knowledge of Office package, especially Excel· Bachelor’s degree in course (any course is acceptable) · Spanish is a plus ... More
  • Kepong, 52100 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
    Req #596
    February 9, 2021
    Functions and Responsibilities:Perform invoice registration and posting for vendor PO invoices, Non PO invoices, e-invoices and employee claim (AP.1, AP.2, AP.3)Verify supporting documents of purchase invoices, and communicate with relevant parties for any missing documentations (AP.3)Ensure that vendor documentations are in compliance to the legal requirements (AP.1)Generate AP aging reports on bi-monthly basis (AP.9)Perform purchase ledger cleaning with payment team on monthly basis (AP.4)Atte ... More
  • Fort Wayne, IN, USA
    Req #423
    February 8, 2021
    The Alliance Relocation Services Coordinator is responsible for facilitating 3rd party services between SIRVA Move Management, Relocation Services, Agents and Vendors. The Coordinator gathers pertinent customer information, enters and manages order and service data in the system, and resolves conflicts due to service failures. Additionally, this role researches and sources new independent contractors based on service line or geographic location to partner with Alliance Relocation Services.  Hou ... More
  • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
    Req #473
    February 3, 2021
    Position  SummaryThe Move Manager (MM) is tasked to ensure that all assignees receive excellent move services from SIRVA and its partners. Functions & ResponsibilitiesFocus on excellent customer service in each aspect of the move process; Manage the move process by coordinating the required services according to the agreed process and applicable policies;Prepare first time right documentation and communication required as per process and applying data privacy principles;Work in partnership toget ... More
  • Oakbrook Terrace, IL, USA
    Req #585
    February 2, 2021
    Position Summary The Marketing Intern will provide support to the Marketing team by assisting with a variety of marketing-related initiatives and collaborating with internal departments for further elevate the SIRVA brand. Functions and ResponsibilitiesAssist in developing marketing campaigns, content strategy and execution plans. Includes performing an audit, re-organization plan, developing a process for each user type, and analyzing and reporting on metrics.Perform administrative tasks such ... More
  • Alphaville Industrial, Barueri - SP, Brazil
    Req #574
    February 2, 2021
    The receptionist supports all the offices in Brazil. The receptionist is responsible for the mailing and courier services, telephone assistance, visitor reception, meeting rooms organization, lockers control and helps to coordinate office maintenance and other assigned duties. The receptionist has daily contact with employees, suppliers and clients. The receptionist must to be able to communicate clearly both written and verbally, must have interpersonal skills, be organized and be always in tim ... More
  • Fort Wayne, IN, USA
    Req #537
    February 1, 2021
    Position Summary Assist in SIRVA’s efforts to comply with government regulations and company policies covering fleet fuel taxes and State weight distance taxes to ensure proper reporting and to minimize audit exposure.  Also, to assist in administering SIRVA’s Electronic Logging Device (ELD) and fleet Hours-of-Service programs to ensure regulatory compliance. Essential Functions/Responsibilities Investigate and resolve highway use tax and weight distance tax charges to ens ... More
  • Fort Wayne, IN, USA
    Req #578
    January 29, 2021
    The dispatcher acts as a liaison between various service providers in SIRVA’s supply chain. Dispatchers are assigned a group of van line Agents and drivers and ensure they are compliant with all operational rule sets. They are responsible for solving problems with assigned loads and maintaining data integrity across all operating platforms.  Responsibilities  -Answer inbound automatic call distributor (ACD) calls and emails to provide customer service and conflict resolution to our agent network ... More